Equifax Solutions for Medicaid Programs
Equifax helps Medicaid agencies improve the timeliness of benefit eligibility determinations by combining the power of The Work Number®, the largest centralized commercial repository of payroll information in the U.S. with complementary Equifax data sources. We can help your agency break through its caseload backlog, so your staff can focus on those hard calls and expedite applications, whether that’s an enrollment, re-enrollment or a disenrollment and transfer to another healthcare coverage program allowing for continuity of care.
Reducing Friction, Increasing Impact: Modernizing Income Verifications in Social Services
Equifax recently conducted an anonymous survey of approximately 250 federal, state, and county social service professionals to see what - and how - changes may be happening in the benefits world, particularly as agencies determine how they will account for One Big Beautiful Bill Act (OBBBA) driven changes. The results revealed a sector at a tipping point, ready for modernization, with 72% of respondents reporting that nearly half of their applicants now rely on alternative income streams—such as gig work or freelance earnings—that manual processes or legacy tools often struggle to handle. This white paper details these findings and offers a roadmap for modernizing income verification through secure, automated solutions that reduce friction for staff and expedite support for eligible applicants.
Reliable Data Can Mean Better Outcomes for Social Service Agencies and Benefit Recipients
Equifax delivers data-driven solutions that help agencies streamline eligibility determinations. With automated solutions and verifications using The Work Number®, more than two-thirds of state agencies are already using the database to help them simplify verification and determinations processes, accelerating time-to-benefits delivery, and reducing strain on staff. Discover how reliable, automated data can help your organization better serve communities through faster, more effective eligibility decisions.
Speed Up Your Benefit Determinations with Better Data
Social service agencies face mounting pressure to process benefit applications quicker and more effectively than ever despite strained resources. Use of automated, streamlined solutions and data from The Work Number® can help reduce manual verification burdens by providing access to current income and employment data, as of the last time payroll was processed by a contributing employer or payroll provider. This infographic highlights how access to data and automation can help streamline processes, reduce caseworker’s administrative workload, and enable agencies to determine the appropriate benefits for eligible individuals and families faster.
Complete Income
Complete Income™ gives social service agencies the ability to access two solutions through one, streamlined workflow. Agencies are able to access employment and income data from The Work Number®, as well as consumer-permissioned deposit income data, self-reported income, and self-reported business expenses through Income and Expense Connect. The result is a solution that empowers agencies with a more comprehensive and efficient solution to verify earned income, unearned income and self-employment business expenses for applicants. Similarly, this can help reduce the burden on applicants to manually furnish documentation and lessen the friction with caseworkers to determine eligibility.
Transforming Medicaid Eligibility Systems with Empathy at the Forefront
Modernizing Medicaid eligibility systems is more urgent than ever, particularly in light of recent legislative changes. Reimagine eligibility determinations with empathy at the forefront paired with advanced data integrations, automated solutions, and data insights so agencies can promote program integrity, relieve some of the manual processes strain, conduct efficient, effective determinations and keep broader goals of equity and accessibility in mind.
Helping Simplify Social Service Verifications
By embracing data and automation, agencies can improve their processes and applicant experience while effectively determining applicant eligibility and the appropriate benefits for eligible individuals. Ready to learn more about how access to more data for your verifications can empower your agency? Check out this product brief.