Granicus connects governments with the people they serve by providing the first and only civic engagement platform for the public sector. Nearly 4,500 federal, state and local government agencies and more than 200 million citizen subscribers power an unmatched Subscriber Network that turns government missions into quantifiable results. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services, Granicus empowers stronger relationships between government and citizens.



GSA Schedule 70

Dec 20, 2011- Dec 19, 2021


May 01, 2015- Apr 30, 2025


Aug 31, 2020- Aug 30, 2025
*Additional Option Years Available

State and Local


Aug 28, 2012- Mar 31, 2022

City of Seattle Contract

Jul 11, 2014- Dec 19, 2021

Department of General Services PA - Symantec

May 01, 2009- Dec 19, 2021

Educational Software Solutions and Services - OMNIA Partners, Public Sector

Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

Fairfax County IT Hardware, Software, & Services

Oct 04, 2015- Dec 04, 2021
*Additional Option Years Available

Massachusetts Higher Education Consortium (MHEC)

Aug 10, 2019- Jun 30, 2022

NASPO ValuePoint

Oct 14, 2016- Sep 15, 2026


Oct 20, 2015- Sep 03, 2025

National Cooperative Purchasing Alliance (NCPA)

Apr 11, 2016- Nov 30, 2021

OH STS 0119Y

May 31, 2012- Jun 30, 2021

Pennsylvania COSTARS-6 IT Software Contract

Aug 31, 2017- Aug 31, 2021

State of Indiana Contract

Aug 01, 2017- Jul 31, 2021

State of New Mexico Contract

Aug 01, 2017- Aug 01, 2021

Texas DIR-TSO-4288

Feb 22, 2019- Feb 21, 2023
*Additional Option Years Available


May 02, 2014- Dec 19, 2021



Informative, approachable websites that offer citizen self-service and increase resident engagement by integrating government business.


Easy, fast, two-way communications (via email, text, and social media) that improve program results and reach more citizens.


  • govDelivery
  • govDelivery Advanced Package
  • govDelivery Connect
  • govDelivery Reports Pro API
  • govDelivery TMS
  • govDelivery Interactive Text
  • govDelivery SpeakUp


Meeting management solutions including collaborative agenda management, video streaming and playback, meeting minutes, and boards and commissions management.


  • govMeetings Legistar
  • govMeetings Peak
  • govMeetings NovusAGENDA
  • govMeetings IQM2
  • govMeetings VideogovMeetings Minutes
  • govMeetings VoteCast
  • govMeetings iLegislate
  • govMeetings eComment


Records management solutions to document, index and archive important documents as well as allow for online submissions, searching and payments of birth certificates, marriage licenses, property records and more.


  • govRecords Land and Vitals
  • govRecords ROAM
  • govRecords eAccept
  • govRecords eUniversa


Online citizen self-service solutions & operations automation.

Granicus Experience Group

Our multi-disciplinary team can help you analyze data and uncover insights, then develop and launch citizen-centric programs and campaigns to help you achieve more effective solutions.

21 Century IDEA

The 21st Century Integrated Digital Experience Act is here.

Is your agency prepared?

On Thursday, December 20, the President signed the 21st Century Integrated Digital Experience Act (21st Century IDEA) into law – a bill that will transform the federal government’s digital service delivery, through website modernization, improved accessibility, and adoption of digital forms and signatures, and ultimately prioritize the citizen experience.

21st Century IDEA requirements include:

  • Establishing consistent and secure websites that are 508 compliant and accessible across devices
  • Offering mobile-friendly, digital options for all paper-based forms
  • Adopting the use of electronic signatures
  • Prioritizing the customer experience journey with a focus on personalization of content
  • Modernizing internal digital services for government employees

Granicus solutions aid government organizations in meeting the 21st Century IDEA requirements.

  • govAccess
  • Allows you to personalize a website in order to improve the customer experience. By using Granicus you have access to their state-of-the-art hosting infrastructure and 24/7 customer services to ensure consistency and accessibly.
  • Granicus Experience Group
  • We are driven to help government become more citizen-centric. Whether assisting a veteran, resident, applicant, taxpayer or student, our mission is to empower you to build better citizen experiences and get more value out of your Granicus citizen-engagement technology.
  • govDelivery
  • Easy, fast, two-way communications (via email, text, and social media) that improve program results and reach more citizens.

Read up to learn more!

COVID-19 Resources

Resource Hub

The coronavirus pandemic is putting new demands on governments everywhere. To help you make sense of this new reality, we’ve compiled COVID-19 resources on pressing topics — from best practices in communications to public meetings and more.

Click here to learn more...


Crisis Communications Plan Checklist: Steps to Effectively Plan for an Emergency

For many, emergency communications can be a daunting concept. When we think of emergency communications, it’s easy to think of chaos or an uncontrolled environment. But the truth is, it is possible to execute a strong communications plan in a crisis if the right foundation is laid ahead of time. The following checklist highlights some recommendations for developing and executing a well-rounded communications strategy in the face of any disaster scenario.


Gov Communicators Need to Connect With Isolated Residents, Say Researchers

More and more Americans are in voluntary self-isolation, practicing recommended social distancing guidelines in response to the COVID-19 pandemic. Unfortunately, many people in isolation — especially quarantine — experience significant stress…

1 Case Confirmed: How City of Berkeley Mobilized With COVID-19 Communications

California was the first state in the U.S. to see a patient test positive for coronavirus due to community spread. At the City of Berkeley, the communications team found themselves in a position many government leaders are facing: they needed to communicate about coronavirus quickly, accurately, and effectively…

[COVID-19 POLL] How Have You Communicated With Your Community?

Misinformation surrounding COVID-19 seems to be spreading much like the virus. As a government communicator, it’s your job to filter through the noise, stay up to date, and provide the information your community needs to stay safe. And with limited resources too…

Want Help With COVID-19? Join govCommunity

We at Granicus have heard from hundreds of government communicators looking for tips, use cases, and best practices on managing the COVID-19 crisis…

Granicus Releases Free Website Tools to Help Agencies Combat COVID-19 Misinformation

At Granicus, each one of our employees stands behind our local, state, and federal government leaders during this public health crisis as you fight this battle from the front lines. We are incredibly pleased to lend our support, our hearts, and our technology solutions to this battle…

3 Ways Governments Can Combat Misinformation During COVID-19

The rapid growth of confirmed COVID-19 cases in the U.S. is causing greater uncertainty and fear among the public. As the coronavirus spreads, so too has false and malicious content — putting many governments in an uphill battle to connect people with the truth they need…

[COVID-19 FAQ] What Should I Tell Short-Term Rental Operators

While there may be less demand for short-term rentals during the COVID-19 pandemic, many hosts are still renting STRs to guests. This may be illegal in places where government leaders have suspended STR ordinances amid the crisis or residents have been ordered to remain home…

Responding to COVID-19, This State Agency Quickly Launched a Popular Digital Service

As many government agencies shut their office doors in response to the coronavirus pandemic, some are opening portals — online portals — for residents to request and receive government services while limiting the spread of COVID-19.

With Digital Services, This City Is Open for Business During COVID

COVID-19 is impacting government work everywhere. It’s also raising important questions, such as: How can residents request and receive government services when in-person interactions are not only discouraged but potentially dangerous?

COVID-19 Toolkit

Free Tools to Keep Your Community Informed on COVID-19

In this time of uncertainty, communities are turning to their government officials and public leaders for real truth, real answers, and real help. Your community needs credible and reliable information regarding the COVID-19 pandemic. They need to stay current with the information that matters to them and that they need most: local, regional, and national alerts, announcements, guidance, new support services, and notifications as conditions change.

View our Toolkit Here


Upcoming Events

April 21, 2021 at 10:00 AM ET

Archived Events


Latest News

New solution transforms paper-based, in-person government services into modern, digital experiences.
Across government, citizen-facing services are undergoing an evolution — from merely providing information online to delivering timely and personalized experiences to the public. But as agencies ...
Northern Irish rock band Snow Patrol released the hit song “Chasing Cars” in 2006, a year before the original iPhone was put on the market. Since then, a lot has changed.Now, everybody has an ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the seventh annual Citizen Engagement Seminar. This one-day event will discuss how agencies are utilizing ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the sixth annual Citizen Engagement Seminar . This one-day event will highlight best practices and strategies ...



The coronavirus pandemic is putting new demands on governments everywhere. To help you make sense of this new reality, we’ve compiled COVID-19 resources on pressing topics — from best practices in communications to public meetings and more.

Customer Success Story

Prince George’s County Public Schools (PGCPS) in Maryland is one of the nation’s 25 largest school districts with 209 schools, approximately 131,000 students and 156 languages spoken from 147 countries. Each school was using a different digital communications platform, so the district had little vis...

Granicus Customer Success Story
Leveraging email keeps citizens safe during emergencies. In 2016, Leon County, Florida was directly hit by a hurricane for the first time in 30 years. While the communications department worked to keep all citizens informed, they wanted to streamline and improve their outreach efforts in preparation...

Olathe prides itself on transparency and data driven decision making but wanted to improve upon those ideals. By turning their website into a “virtual city hall,” citizens are better informed and city departments have improved cross-functional relationships.

Granicus Customer Success Story
The Southwest Ohio Regional Transit Authority (SORTA) transformed the way it informed riders about route detours, delays, or interruptions by switching to SMS and email alerts. Now riders get the information they need about the specific route they ride—delivered right to their phone.

While tech dominates Silicon Valley, the San Jose government was behind when it came to modernization. In 2016, the mayor announced the Smart City Vision to change this.Download this success story to learn about how the clerk’s office embraced the mayor’s modernization challenge by using Granicus so...

Granicus Customer Success Story
Michigan wanted to provide more nutritious meals to children in need. So they leveraged Granicus’ govDelivery Communications Cloud and Digital Engagement Services to create a statewide awareness campaign informing parents about the Summer Meals program. The result speaks for itself: Michigan served ...


This eBook helps communicators operate effectively during a crisis and delivers a playbook to tackle any crisis step-by-step. You will learn how to lead your community to better outcomes with preparation and confidence.


Now, more than ever, an effective local government website is crucial to meeting the needs and expectations of citizens. You may have initiated this project thinking you simply need new technology, but it’s more likely addressing your community’s needs requires a more comprehensive approach. The fol...

Read the findings from an online survey conducted in May 2018 to see what 500 government employees identified as their path towards digital transformation. Gain insights into how agencies are using technology to solve their greatest challenges with a priority of reaching and engaging more people.