How AI Models are Advancing Weather Predictions and Forecasting

AI models have revolutionized weather forecasting, achieving levels of accuracy unimaginable just a few years ago. Today, a four-day forecast is as reliable as a one-day forecast was in the past, allowing meteorologists to predict weather further in advance with increased precision. This has practical benefits for everyday planning, like deciding whether to grill over the weekend or preparing for outdoor activities. More critically, improved forecasting is a game-changer for disaster preparedness in areas where timely and accurate predictions can save lives and reduce economic losses. Carahsoft, The Trusted Government IT Solutions Provider™, leads in AI innovation, addressing Government challenges and unlocking AI’s potential to accelerate operations. Partnering with top AI companies, Carahsoft delivers advanced, accurate weather models to support Government agencies. 

The Power of AI and Data 

Ground-level stations and satellite sensors generate a massive influx of information daily, which AI excels at processing. By analyzing real-time observations alongside decades of historical weather records, AI tools identify patterns and deliver accurate predictions. This capability is particularly valuable during extreme weather events. 

Carahsoft AI Models Advancing Weather Forecasting Blog Embedded Image 2025

Innovative AI models like Google DeepMind’s GenCast push the boundaries of what is possible in forecasting. GenCast delivers highly detailed forecasts with a resolution of about 16 miles, capturing localized weather patterns often missed by traditional methods. In addition to precision, these models offer unprecedented speed, processing vast amounts of high-quality data in minutes. This efficiency empowers emergency responders and decision-makers to act with confidence, reducing the impact of extreme weather on communities. 

The integration of AI into weather forecasting has also significantly enhanced disaster preparedness. AI enables more precise identification of regions of concern, helping meteorologists and emergency teams allocate resources more effectively and reduce unnecessary efforts elsewhere. This targeted approach ensures critical areas receive the attention they need, while also preventing burnout among professionals tasked with monitoring weather events. 

Moreover, meteorologists are expanding their roles to include emergency management skills. By combining AI insights with a deep understanding of societal and infrastructure impacts, they ensure forecasts translate into actionable strategies that protect lives and property. The combination of AI’s processing power and human expertise enables more effective evacuations, resource alignment and response efforts. 

Challenges and Sustainability in AI Operations 

While AI offers transformative benefits, it also presents challenges. The risk of misinformation from AI-generated weather models or images remains a concern, as untrained individuals may spread false predictions, causing unnecessary panic. This places an additional burden on professionals to correct misinformation and redirect resources. Maintaining a “human-in-the-loop” is essential for all AI deployments, ensuring that expert oversight validates outputs and mitigates potential errors.  Furthermore, improving model training to recognize complex atmospheric dynamics, such as interactions with continental systems that can alter hurricane paths, is essential to enhancing forecasting accuracy. Weather forecasting is uniquely suited for early AI adoption because it generates massive amounts of data and benefits from high-quality datasets provided by organizations like the National Weather Service and NASA, ensuring models are trained on reliable information. 

Sustainability is another critical consideration. Data centers and AI facilities consume significant amounts of energy and water, often in regions susceptible to drought or extreme heat. Expanding such operations across multiple sites could strain local resources. A lack of water for cooling systems, coupled with increasing heat waves, poses risks to operations and the energy grid, potentially leading to rolling blackouts. 

Infrastructure capable of withstanding extreme weather is crucial. Facilities like the Salesforce Tower in California exemplify climate-resilient design by incorporating renewable energy, black water recycling and the ability to export energy to the city during optimal periods. More facilities of this kind are needed—those that not only minimize environmental impact but also contribute positively to surrounding communities. Strategic planning for site locations and designs, informed by accurate climate data, will be essential for ensuring sustainability and resilience. 

How Government Agencies are Preparing for the Future 

As Government agencies embrace an AI-driven future, they are modernizing infrastructure, curating large datasets and upskilling their workforce to harness AI’s potential. These efforts go beyond technological enhancements, focusing on using AI to address critical challenges such as refining weather predictions and mitigating the impacts of extreme weather. By integrating AI into disaster preparedness and emergency management, agencies are building a more resilient framework that protects lives, safeguards jobs and fosters innovative solutions for future challenges. 

How Carahsoft Can Help 

Carahsoft works with a robust and growing ecosystem of thousands of IT solutions providers, including Google, NVIDIA and Microsoft, who have developed AI weather models that are predicting hurricane landfall faster and more accurately than traditional Numerical Weather Prediction (NWP) models. Carahsoft removes barriers around the AI adoption process by providing the infrastructure, data management and cybersecurity solutions required to safely and securely deploy innovative technology in your agency. As Government agencies continue to navigate the complexities of the modern landscape, Carahsoft’s AI partners stand ready to empower them with the tools and technologies needed to thrive in an era of unprecedented change. 

Discover solutions tailored to your needs in Carahsoft’s Artificial Intelligence Solutions Portfolio and gain valuable insights with the AI Buyer’s Guide for Government. 

Google and Okta Partner to Modernize Identity Management in Higher Education

Online collaboration is an essential part of the workplace and the educational sphere. To ensure this collaboration is done securely, Okta and Google have partnered to enhance and automate identity management at scale.

Okta is a neutral, AI powered, extensive platform that puts identity at the heart of any IT stack. No matter the industry, use case or level of support needed, Okta facilitates Identity Access Management (IAM) while keeping security at the core of the integration. Google Workspace is a collection of collaboration tools, and with more than three billion users, it aims to meaningfully connect users to facilitate partnerships and growth. While identity management can be complex, it does not need to be. Together, this partnership makes the path towards modern identity management as neutral, simple, secure and straightforward as possible.

With their recent partnership, customers can now:

  • Automate identity processes at scale
  • Unlock productivity with optimal security
  • Collaborate with each other, seamlessly and securely
  • Use their Google credentials across over 7,500 different apps
  • Gain cross-platform login privileges across Google Workspace and Okta
  • Access accounts with new, simplified user permissions and automated access management

Every organization strives to modernize and adopt cloud technology. This is also true within the higher education market, which is continuing to refine the trend of remote and hybrid learning following the pandemic. The applications and resource solutions that Google provides to higher education, along with the integration of Okta’s IAM capabilities, is immensely beneficial to the agency’s journey in adapting modern cloud technology and security.

Leading the Modernization of Identity Management in Education

Okat Google Higher Education Partnership Blog Embedded Image 2024

With the influx of hybrid and online learning, higher educational institutions are still learning how to orient solutions towards online learning and teaching. From an IAM perspective, higher education is one of the most complex environments with regards to the vast array of users. Within one network, an institution has faculty, staff, professors and a yearly lifecycle of students that range from applicants to alumni. The process of onboarding and offboarding students and faculty can be time consuming and requires multiple digital programs to facilitate. Okta provides a frictionless onboarding and offboarding experience for administrations that deal with changes in the student body. There are also external users such as partners, contractors and subcontractors, such as medical centers and food providers, that universities must consider. Okta’s open, neutral and independent identity platform can integrate with technologies commonly used by institutions, such as Enterprise Resource Planning (ERP) and Student Information System (SIS), allowing universities to build off of software they are already using. Depending on the role of the individual accessing the software, the identity gains access to personalized experiences.

Okta offers the capability to combine and manage various groups and processes in a single, secure platform. The partnership between Okta and Google enhances the student experience from their perspective, too. Okta’s single platform can solve student-specific challenges, such as managing multiple accounts and logins across an array of learning tools, enabling smoother daily operations and access. With cross platform log in, students can securely access Google Chatroom and Classroom features with IAM capabilities. By implementing Google Cloud capabilities into daily functions, higher education institutions can create a more modern experience for students while reducing costs. For example, artificial intelligence (AI) virtual agents are used to answer student questions and direct them to services, and mobile apps are utilized for mental health check-ins and other well-being services.

How Okta and Google uphold Zero Trust and Cybersecurity

Identity is one of the key pillars within the Cybersecurity and Infrastructure Security Agency (CISA)’s Zero Trust Architecture (ZTA). Okta upholds Zero Trust principles by ensuring that through methods such as multi factor authentication, the person gaining access is who they say they are. By only allowing access to devices that are up to date, Okta prevents bad actors from hacking older systems with commonly known security vulnerabilities. By sustaining a strong ZTA baseline, Google and Okta establish a secure experience for students, staff and faculty.

Okta gives customers a neutral, powerful and extensible platform that puts identity at the heart of information technology (IT) stacks. No matter what industry, use case or level of support is needed, Okta has customers covered. Okta and Google integrate with technology partners, alliance partners and vendors to uphold and exemplify security principles. In doing so, they ensure that every user on campus networks are safe and secure.

To learn more about Okta and Google’s partnership and the benefits to cloud and IAM security, visit the Carahsoft-hosted webinar on the company’s newfound partnership: Securing Productivity with Google Workspace + Okta.

Contact our Okta solutions experts today to discover the power of Okta and Google together, and how these industry leading organizations can support your higher education initiatives.

The 12 Artificial Intelligence Events for Government in 2024

Carahsoft 10 Artificial Intelligence Events for the New Year Blog Embedded Image 2024Last year set a landmark standard for innovation in artificial intelligence (AI). Federal, State, and Local Governments and Federal Systems Integrators are eager to learn how they can implement AI technology within their agencies. With the recent Presidential Executive Order for AI, many Public Sector-focused events in 2024 will explore AI modernizations, from accelerated computing in cloud to the data center, secure generative AI, cybersecurity, workforce planning and more.

We have compiled the top AI events for Government for 2024 that you will not want to miss.

1. AI for Government Summit

May 2, 2024, Reston, VA | In-Person Event

The AI for Government Summit is a half-day event designed to bring together Government officials, AI experts and industry leaders to explore the transformative potential of AI in the public sector. As Governments worldwide increasingly adopt AI technologies to enhance efficiency, improve services and address complex challenges, this summit will serve as a platform for collaboration, discussion and sharing knowledge on the latest advancements and best practices in AI deployment within Government organizations.

Sessions to look out for: Cybersecurity & AI – Safeguarding the Government and Generative AI Government Use Case Panel 

Carahsoft is proud to host this inaugural event alongside FedInsider. Join us and over 100 of our AI & machine learning technology and solution providers as they speak towards AI adoption in our Public Sector and how they are using AI to solve our government’s most critical challenges. Attendees will also hear from top government decision-makers as they share unique insights into their current AI projects. 

2. NVIDIA GTC 

March 18 – 21, 2024, San Jose, CA | Hybrid Event

Come connect with a dream team of industry luminaries, developers, researchers, and business strategists helping shape what’s next in AI and accelerated computing. From the highly anticipated keynote by NVIDIA CEO Jensen Huang to over 600 inspiring sessions, 200+ exhibits, and tons of unique networking events, GTC delivers something for every technical level and interest area. Whether you join us in person or virtually, you are in for an incredible experience at the conference for the era of AI.

Sessions to look out for: What’s Next in Generative AI and Robotics in the Age of Generative AI 

Carahsoft serves as NVIDIA’s Master Aggregator working with resellers, systems integrators, and consultants. Our team provides NVIDIA products, services, and training through hundreds of contract vehicles.

Carahsoft is proud to be the host of the GTC Public Sector Reception on Tuesday, March 19th.  

Please visit Carahsoft and our partners at the following booths:

  • Government IT Solutions: Carahsoft (#1726), Government Acquisitions (#1820), World Wide Technology (#929)
  • AI/ML & Data Analytics: Anaconda (#1701), Dataiku (#1704), Datadog (#1033), DataRobot (#1603), Deepgram (#1719), Domino Data Labs (#1612), Gretel.AI (G130), H2O.AI (G124), HEAVY.AI (#1803), Kinetica (I132), Lilt (I123), Primer.AI (I126), Red Hat (#1605), Run:AI (#1408), Snowflake (#930), Weights & Biases (#1505 & G115)
  • AI Infrastructure: Dell (#1216), DDN (#1521), Edge Impulse (#434), Lambda Data Lab (#616), Lenovo (#1740), Liqid (#1525), Pure Storage (#1529), Rescale (#1804), Rendered.AI (#330), Supermicro (#1016), Weka (#1517)
  • Industry Leaders: AWS (#708), Google Cloud (#808), HPE (#408), Hitachi Vantara (#308), IBM (#1324), Microsoft (#1108), VAST Data (#1424), VMware (#1604)

3. 5th Annual Artificial Intelligence Summit  

March 21, 2024, Falls Church, VA | In-Person Event  

Join the Potomac Officers Club’s 5th Annual AI Summit, where federal leaders and industry experts converge to explore the transformative power of artificial intelligence. Discover innovative AI advancements, engage in dynamic discussions, and forge strategic collaborations with key partners at this annual gathering of the movers and shakers in the AI field. Hosted by Executive Mosaic, this summit will be held in Falls Church, Virginia.  

Sessions to look out for: Leveraging Collaboration to Accelerate AI Adoption in the DoD and Operationalizing AI in Government: Getting Things Done with Automation  

Carahsoft is the master aggregator for Percipient AI, a Silver Sponsor, and Primer AI, the Platinum Sponsor. Mark Brunner, President of Federal at Primer AI, will also be speaking at the event. 

4. INSA Spring Symposium: How AI is Transforming the IC

April, 4, 2024, Arlington, VA | In-Person Event

Join 300+ intelligence and national security professionals at INSA’s Spring Symposium, How Artificial Intelligence is Transforming the IC, on Thursday, April 4, from 8:00 am-4:30 pm at the INSA/NRECA Conference Center in Arlington, VA. Key leaders from government, academia, and industry will discuss cutting-edge AI innovations transforming intelligence analysis, top priorities and concerns from government stakeholders, developments in ethics and oversight, challenges and opportunities facing the public and private sector and more!

Session to look out for: AI Ready? Challenges from a Data-Centric Viewpoint

Meet with Carahsoft partners AWS, Google Cloud, Intel, and Primer.

5. Google Next ‘24  

April 9 – 11, Las Vegas, NV | In-Person Event  

Explore new horizons in AI at Google Cloud Next ’24 in Las Vegas, April 9–11 at Mandalay Bay Convention Center. Dive into AI use cases, learn how to stay ahead of cyberthreats with frontline intelligence and AI powered security and boost data and thrive in a new era of AI. Plus, see our latest in AI, productivity and collaboration, and security from Google Public Sector.  

Carahsoft will be a sponsor of Google Next ‘24 with a significant public sector presence and plans to host a reception as well. 

6. SC24  

November 17 – 22, 2024, Atlanta, GA | Hybrid Event  

Supercomputing (SC) is the longest running and largest high performance computing conference. SC is an unparalleled mix of thousands of scientists, engineers, researchers, educators, programmers, and developers. Hosted by The Association for Computing Machinery & IEEE Computer Society, SC24 is hosted in Atlanta, Georgia.   

Carahsoft is proud to attend SC24 for a fourth year as the master aggregator serving the public sector. Carahsoft will be hosting an extensive partner pavilion showcasing daily demos of our technology and solution partners, demonstrating use-cases in AI and HPC intended for higher-ed organizations, research institutions, government agencies, and more.  

Join us at our public sector reception for a night of networking with leading decision-makers and solution experts on November 20. 

7. Elastic Public Sector Summit ‘24  

March 13, 2024, Pentagon City, VA | In-Person Event  

Join top Federal program executives and IT leaders to learn firsthand how advances in data management, search and analytics capabilities are helping agencies turn data into mission value faster and more productively for citizens and Government employees. Learn how agencies are leveraging these capabilities for cybersecurity, operational resilience, and preparing for the new era of generative AI. FedScoop, Elastic and Carahsoft will co-host this summit in Pentagon City, Virginia.   

As a top-level sponsor of Elastic’s Public Sector Summit, Carahsoft will host a pavilion on the exhibit floor that features Elastic’s foremost technology partners for the hundreds of projected government attendees.

8. CDAO Government

September 17 – 19, 2024, Washington DC | In-Person Event  

This event brings together the latest technological advancements and practical examples to apply key data-driven strategies to solve challenges in Government and greater society. Join a unique mix of academia, industry and Government thought leaders at the forefront of research and explore real-world case studies to discover the value of data and analytics. Located in Washington, D.C., CDAO Government will be hosted by Corinium Intelligence.   

Carahsoft was proud to be a Premier Sponsor at the 2023 CDAO Government, involving numerous of our vendor partners, Cloudera, and HP, Alation, Informatica, Progress|MarkLogic, Snowflake, and Tyler Technologies, Alteryx, Coursera, DataRobot, Databricks, Elastic, Immuta, Primer AI, and Qlik. 

Carahsoft looks forward to participating as a leading sponsor again at the 2024 CDAO Government.  

9. OODACON

November 5 – 6, Reston, VA | In-Person Event 

The world is at a transition point where technology is enabling rapid changes that can drive both positive and negative outcomes for humanity. It is also empowering many bad actors and poses new threats. The essence of OODAcon lies in its capacity to forge a robust community of leaders, experts, and practitioners that serve as a collective force that can propel us towards a brighter future.  

Join us at the Carahsoft Conference and Collaboration Center to discuss how disruptive technology can solve the most pressing issues of today. 

10. AWS Public Sector Summit 

June 26-27, 2024, Washington DC | In-Person Event 

Join Carahsoft and our partners for two days on innovation, collaboration and global representation. Designed to unite the global cloud computing community, AWS Summits are designed to educate customers about AWS products and services, providing them with the skills they’ll need in order to build, deploy, and operate their infrastructure and applications. 

As a top-level sponsor of AWS’ Public Sector Summit, Carahsoft will host a pavilion on the exhibit floor that features AWS’ foremost technology partners for the thousands of projected government attendees. 

Learn More About Previously Held Events

11. CDAO Advantage DoD24 Defense Data & AI Symposium  

Carahsoft was at CDAO’s inaugural Advantage DoD 2024: Defense Data & AI Symposium from February 20th to 22nd at the Washington Hilton in Washington, DC. The symposium provided a platform for over 1000 government officials, industry leaders, academia, and partners to converge and explore the latest advancements in data, analytics, and artificial intelligence in support of the U.S. Department of Defense mission. Carahsoft had a small tabletop partner pavilion, featuring our vendor partners Alteryx, DataRobot, Collibra, Elastic, Databricks, PTFS, EDB, Weights & Biases, and Clarifai.

Throughout the symposium, attendees from diverse backgrounds, including technical programmers, policymakers, and human resources professionals, gained valuable insights into emerging technologies and best practices for integrating data-driven strategies into organizational frameworks. Attendees also enjoyed two networking receptions hosted by Booz Allen Hamilton and C3.ai.

The agenda featured compelling speaking sessions including topics such as:

  1. Task Force Lima – The Way Forward (Goals and Progress)
  2. LLMs and Cybersecurity: Practical Examples and a Look Ahead
  3. DoD GenAI Use Cases and Acceptability Criterias

12. Using Generative AI & Machine Learning in the Enterprise  

This intimate one-day 500-person conference curated data science sessions to bring industry leaders and specialists face-to-face to educate one another on innovative solutions in generative AI, machine learning, predictive analytics, and best practices. Attendees saw a mix of use-cases, technical talks, and workshops, and walked away with actionable insights from those working on the frontlines of machine learning in the enterprise. Hosted by Data Science Salon, the event was held in Austin, Texas.

Carahsoft partners NVIDIA and John Snow Labs were in attendance; two leading AI and Machine Learning solution providers. Carahsoft serves as the master aggregator for both NVIDIA and John Snow Labs to provide government agencies with solutions that fulfill mission needs from trustworthy technology and industry partners.

While the landscape of government events has always been in flux, the pace of change in 2024 feels downright dizzying. From navigating hybrid gatherings to crafting data-driven experiences, the pressure is on to connect, inform, and engage. This is where the power of AI steps in, not as a silver bullet, but as a toolbox brimming with innovative solutions. Carahsoft’s curated list of Top 12 AI for Government Events is just the starting point. So, do not let the future intimidate you; embrace it. Dive into the possibilities, explore these AI tools, and get ready to redefine what a government event can be. Your citizens—and your data—will thank you.  

To learn more or get involved in any of the above events please contact us at AITeam@carahsoft.com. For more information on Carahsoft and our industry leading AI technology partners’ events, visit our AI solutions portfolio and events page. 

Making the Most of MultiCloud

Experts make a clear distinction between hybrid and multicloud environments. The General Services Administration’s MultiCloud and Hybrid Cloud Guide notes that a multicloud architecture reflects the deliberate integration of services from multiple cloud service providers. By contrast, a hybrid architecture integrates public cloud, private cloud and on-premises infrastructure.

In a recent pulse survey of FCW readers, 49% of respondents said their agencies rely on hybrid cloud environments that combine public and private clouds with on-premises systems, and 39% said their cloud environments were based on private clouds. Only 8% identified themselves as multicloud. Multicloud environments are the natural evolution of the government’s move to the cloud. As technologies become more targeted and sophisticated, it is clear that a single product cannot meet all agency needs. Multicloud represents a highly individualized, fluid approach to capitalizing on everything cloud has to offer. Regardless of where they are on their journeys, agencies continue to benefit from advances in cloud technology. That’s because the same spirit of innovation that gave rise to the cloud is giving rise to new solutions for securing and managing cloud environments. Learn how your agency can determine an optimal cloud strategy in Carahsoft’s Innovation in Government® report.

 

How the Mission Drives MultiCloud Success

IIG FCW MultiCloud JanFeb Blog Embedded Image 2023“For government agencies, security is a key consideration when adopting cloud technologies. The latest solutions can actually help agencies improve their security posture because of the specialized and deep focus that cloud providers bring to their mission of providing scalable and secure compute, network and storage infrastructure. At Google, we take a defense-in-depth approach to security and have over 1,000 professionals whose sole job is to ensure the security of our customers’ data and systems. They have made it their mission to prevent bad actors — whether people, companies or nation-states — from accessing customers’ data.”

Read more insights from Scott Frohman, Head of Defense Programs at Google Cloud.

 

Choosing the Right Cloud Tool for the Job  

“Adding multicloud environments into an agency’s IT portfolio does come with challenges. In particular, it can create complexity for security teams that must protect the agency’s identities, devices, data, applications and infrastructure. Traditional cybersecurity tools weren’t designed for multicloud environments, and it can be difficult to transition from existing tools to platform-specific and cloud-native ones, but doing so is essential for taking full advantage of cloud’s market-leading security capabilities.”

Read more insights from Jason Payne, CTO at Microsoft Federal.

 

Seamlessly Embracing a MultiCloud Environment

“Choosing the right cloud solutions can be a daunting task, but knowing what steps to take can significantly streamline the process. Agencies should begin by clearly identifying their business and functional requirements and considering their security needs. Doing so will make it possible to evaluate which cloud service provider (CSP) is positioned to offer the best capabilities for the best cost. Throughout the process, agencies should keep in mind that enterprise data is their single most important asset.”

Read more insights from James Donlon, Director of Solution Engineering for Government and Education at Oracle.

 

The Move to MultiCloud by Default  

“Automation is essential for multicloud management. Agencies can begin by automating activities and sharpening their skills in their own data centers. Once government IT professionals work with a platform to automate activities in the data center, they can then automate deployments to various clouds and make the process as efficient as possible. When automation is done correctly, agencies also give themselves the ability to move workloads smoothly between environments, whether they want to bring a workload back into the data center or move it to another cloud. The fact that the workload was built on an automation platform means agencies are already a step ahead when it comes to getting that deployment done and reaping the benefits of a multicloud environment.”

Read more insights from Adam Clater, Chief Architect of the North America Public Sector at Red Hat.

 

A Smarter Approach to Cloud Adoption

“The cloud-smart strategy is to migrate then modernize most workloads because the speed of cloud adoption and the consolidation of operating constructs is crucial. Such an approach also reduces costs, migration manpower and training burdens. In fact, most workloads can move to the optimized cloud of choice as-is if the right abstraction and workload management capabilities are employed. Once applications are in the cloud, they are easier to modernize.”

Read more insights from Jeremiah Sanders, Senior Transformation Strategist at VMware.

 

Download the full Innovation in Government® report for more insights from these cloud thought leaders and additional industry research from FCW.

Google Workspace Is Now IL4 Authorized

Google Workspace has received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the U.S Department of Defense’s (DoD) at Impact Level 4 (IL4), allowing government agencies to fully utilize the capabilities of Google Workspace to meet mission needs.

Google Workspace, which is available through Google Public Sector and its ecosystem of partners, including Carahsoft and its reseller partners, achieved the DoD’s IL4 authorization, a security requirement defined by the DISA that determines security measures and controls related to the use of Controlled Unclassified Information (CUI). This authorization, along with the launch of Google Cloud’s new division, Google Public Sector, demonstrates Google’s continued commitment to helping public sector agencies accelerate their digital transformation initiatives.

“Public sector customers now have more choice to pick a secure communications and collaboration platform–Google Workspace–to advance their missions securely, retain their workforce, and save on costs,” said Troy Bertram, managing director, Partnerships, Google Public Sector. “The U.S. federal government has had a long-standing goal of deploying multicloud solutions to help with redundancy and innovation. Now, with Google Workspace achieving IL4 authorization, agencies can empower their workforces to do just that.”

Google Workspace IL4 Authorized Blog Embedded Image 2022

“As Government agencies migrate their resources to a cloud environment, it is essential to have a dependable, highly secure cloud platform to navigate workflows and collaborate efficiently,” said Terry Drinkwine, vice president at Carahsoft. “With this new IL4 authorization, Carahsoft and our reseller partners can offer streamlined access to Google Workspace, enabling agencies across the DoD to accelerate the use and deployment of Google’s collaboration tools in a secure, compliant environment.”

Learn more about how Google Public Sector can enable new levels of efficiency for government organizations looking to adopt a multicloud strategy. Google Workspace and Google Cloud solutions are available through Carahsoft’s GSA Schedule No. 47QSWA18D008F, SEWP V contracts NNG15SC03B and NNG15SC27B, NASPO ValuePoint Master Agreement #AR2472, NCPA Contract NCPA01-86, OMNIA Partners Contract #R191902, and additional contract vehicles.

Contact us today to learn more information about the Google contract and a Carahsoft representative will be in touch with you promptly.

The Best of What’s New In Artificial Intelligence and Machine Learning

 

State and local governments are dramatically expanding their deployment of artificial intelligence (AI) and machine learning (ML), moving the use of these technologies from theoretical to practical. More governments are using AI in the form of machine learning to scour system activity logs to detect suspicious behavior that may signal a cyberattack. Intelligent software can automate this task and perform it at a scale that’s difficult for humans to match. But although states and localities are moving rapidly to take advantage of AI and ML, the first wave of deployments often focused on individual programs or tasks: chatbots, for example, that answer questions about unemployment insurance claims or help utility customers restore service. Broader and deeper use of AI will require governments to rethink traditional data management policies and upskill IT teams. Read the latest insights from industry thought leaders in artificial intelligence and machine learning in Carahsoft’s Innovation in Government® report.

 

From Call Center to ‘Experience’ Center

“Agent assistance is a great example of how AI can improve both the agent experience and the customer experience. An agent assistance solution detects keywords within a spoken or written dialogue, and then uses those keywords to automatically present helpful information to the agent. In the case of new hires or agents who lack subject expertise, this type of solution not only saves time. It provides “training wheels” for the agent until they’re up to speed. AI models like agent assistance can also learn from agent feedback. Agents basically agree or disagree with the information that the AI presents, which helps the AI solution continually refine what it provides based on the context.”

Read more insights from Genesys’s Principal Solution Consultant, Nathan Hamrick.

 

Why Wait? Simple Strategies Put AI and ML Within Reach

“You don’t have to be a data scientist or develop custom models to be effective. There are very good AI solutions that are purpose built for specific use cases and don’t require customization, such as our Vision AI. I would start there. A software engineer can do what’s needed, and the solution will likely address a lot of the organization’s needs. Over time, software engineers and others can expand their skillset to retrain custom models in lightweight ways for slightly different use cases the generalized AI doesn’t accommodate. For example, Google Cloud’s Auto-ML products can be used by non-data scientists to retrain our best-in-class AI models for more custom use cases. Just remember that the AI solution is only one part of a larger automated processing use case, and organizations need to plan for how AI is going to be incorporated into that bigger process, so it can be used efficiently.”

Read more insights from Google Cloud Public Sector’s Strategic Business Executive, Chris Haas.

 

Reducing Complexity and Preparing for Success

GovTech Oct AI ML Blog Embedded Image 2021“Zero trust security is becoming a common expectation for managing access. The basic concept is that the network should not assume any user is trustworthy — regardless of whether they’re outside the network or already in. Organizations using a zero trust approach implement access controls inside and outside the network. Another important tactic is to minimize the number of handoffs. In other words, simplify the network architecture. Nodes — and connections between those nodes — create complexity, and complexity leads to management challenges and greater risk.”

Read more insights from Cloudera’s Senior Manager of Professional Services Strategy, Timur Nersesov.

 

Building a Human-Centered Foundation for Advanced Analytics

“Organizations often struggle to advance because of legacy processes. It’s important to be open to new thinking and new methodologies to accelerate the maturation process. Many organizations also lack a solid grasp of their strengths and weaknesses regarding analytics. In addition, their processes may be hostage to legacy systems, data silos or poor alignment across enterprise teams. To address these issues, organizations often need to work first on breaking down traditional barriers between data scientists, IT, citizen data scientists, analysts and domain experts. One way to support this is via a unified, human-centered analytics platform. Such a platform augments human capability regardless of one’s technical acumen, which allows everyone to take advantage of geospatial, predictive and ML-based analytic capabilities to collaborate, innovate and solve problems.”

Read more insights from Alteryx’s Vice President of Sales for State and Local Government and Education, Chuck Ellstrom.

 

Getting the Most from a Next-Generation Contact Center Platform

“AI enables better automation that empowers both end customers and agents through high-quality self-service and agent assistance. Numerous studies have shown that citizens and customers alike prefer self-service channels. Intelligent automation can make those channels much more effective with AI-powered virtual assistants and agents — not just for informational requests, but also for more complex transactions like understanding eligibility or checking claim status. In addition, intelligent automation can help increase agent productivity through things like agent assistance and help new agents become effective faster, which ultimately results in a better citizen experience.”

Read more insights from Talkdesk’s Vice President of Industry and Strategy for Public Sector, John Bastin.

 

Reimagining Talent Management

“A single platform is uniquely able to provide deep insights at scale. When you can use AI on one side to rationalize job requirements and on the other side to create a capabilities matrix of individual job seekers, you create some very powerful outcomes. So, a talent intelligence platform really becomes foundational to enabling a number of use cases such as dramatically reducing the time to re-employment, minimizing underemployment and reimagining learning and apprenticeship opportunities. And because AI is self-learning, a talent intelligence platform means these outcomes continually improve over time.”

Read more insights from Eightfold AI’s Vice President of Applied AI & Public Sector, Dan Hopkins.

 

Download the full Innovation in Government® report for more insights from these AI/ML thought leaders and additional industry research from GovTech.

Successful Vaccination Strategies Through Sentiment Solutions

 

The relationship between technology and the public sector has never been more pronounced than during the pandemic. As vaccine distribution rolls out across the country, state and local governments turn once more towards technology platforms to tackle the challenges a large-scale operation entails. The rollout of COVID-19 vaccines is a story of two sides – one is the mission side, where healthcare providers and federal agencies work to provide vaccines while understanding the opinions of the public. The other side is IT, as groups who once worked in classic IT environments now find themselves handling both increased user activity on public government websites, as well as larger and faster influxes of data that cannot be contained in a singular database.

In a world in which digital security is vital, balancing both sides safely and effectively requires a system that can handle complex and sudden changes. With cloud-based infrastructure and new solutions, many state and local governments are finding new ways to connect to both communities and agencies, all through the collection and understanding of data.

Google Vaccination Strategies Sentiment Solutions Blog Embedded Image 2021Putting the Public First

Public health does not exist in a silo — the “public” emphasis is unpredictable, as local communities have varying opinions within a single county or state. Sentiment solutions provide a way of examining the response to vaccine rollout within a community, and aid healthcare providers and federal agencies in anticipating changes to scheduling and administering vaccinations. With a sentiment solution focus, these programs can track the interactions of the public with real-time vaccine sign-ups or chatbots, and keep note of how feelings towards vaccine distribution change in a given area. Vaccine distribution can then be altered based on the feedback from the constituents, providing more vaccines in areas that require them at a faster pace. Having a solution examine the needs of a community and what drives their public health decision-making can prepare agencies in anticipating sentiments, and tailor their approach to vaccine distribution in a way that ultimately benefits the public.

Focus on Analytics

For the IT side of vaccine distribution, the rollout of programs involves working with agencies that would not operate together outside of a disaster situation, such as the Centers for Disease Control (CDC) and the National Institutes of Health (NIH). With data pouring in from users interacting with government websites, as well as data driven by the mission of vaccine distribution, central IT groups need to rethink methods of shared services that will be utilized between agencies. A cloud-based infrastructure can bridge the gap between these agencies, and provide core infrastructure capabilities to examining and handling the influx of data. Someone engaging with a website chatbot, for example, could provide data that shows they live in a location with many COVID-19 cases and a lack of vaccines. These analytics can be passed to epidemiologists, who can then see the impact on vaccine uptake or areas that require targeting for public health decisions. Not only do multiple agencies benefit from shared data, but CIOs can work within an existing ecosystem with less tools. The seamless integration of solutions such as sentiment solutions allows for focus to be directed towards the bigger picture, understanding the role of data rather than being bogged down in website reports or chatbot data. Data becomes unified, and analytics becomes clearer for all agencies to understand.

Transforming Data for Tomorrow

Having cloud-based infrastructure to manage digital data is not a momentary solution. Constituent voices will still need to be heard long after COVID-19 is dealt with, and IT solutions will not be utilized for a singular function. Implementing these solutions now, even for a singular use case, will keep the infrastructure in place to serve future use cases, as data management increases in complexity and scale. Future implementation can be faster, minimizing operation inefficiency as data pipelines will not have to be built, but can be ready to handle any situation. Such technology can even spread outside of its current deployment in communications and healthcare, to be utilized in areas such as the legal field. These new infrastructures and solutions may be used to help end the spread of COVID-19 through vaccine distribution, but they have the ability to provide a new beginning to managing and understanding both public opinion and data.

View Google’s Virtual Healthcare roundtable event to learn more about using Google Services to deliver data insights and other solutions.

Top 10 Blog Posts of 2020

2020 was an unprecedented year with certain trends in technology developing practically overnight. IT solutions such as cybersecurity and workflow automation became more important than ever as many across the nation began working from home. During this time, Government agencies have become more adaptable, security-focused, and driven to ensure the digital experience has and continues to be successful. Here’s a look back at our Top 10 Carahsoft Community Blog posts of 2020 featuring this year’s most popular IT topics.

 

1) IT TRENDS IN GOVERNMENT: The Cloud and Electronic Signatures

Digital experiences are at the center of most services that citizens utilize day-to-day, and throughout government they can impact access to important services, such as healthcare, food aid, and housing. In order to ensure that these services are adequately accessible to the public, proper measures must be taken to make content available across devices, adaptable for use by all users regardless of physical ability, and consistent in appearance.

The best way to achieve digital experiences that adhere to the aforementioned criteria is to utilize the appropriate technology, such as form creation software and electronic signature platforms, which are becoming increasingly prevalent. In this post, Carahsoft’s Senior Product Specialist, Ashley Weston, examines two of Government’s top IT trends to achieving key digital experiences—form creation and e-signatures.

 

2) How Federal Agencies Can Achieve Section 508 Compliance

Technology has enabled users with visual or other impairments to more easily navigate the world around them, and government organizations are increasingly expected to abide by basic digital accessibility standards and to comply with federal requirements.

One such requirement is aimed at federal agencies, ensuring the government’s digital presence is accessible to users with disabilities. Section 508, which is part of the Rehabilitation Act of 1973, mandates that all electronic and information technology used by the federal government—including websites, social media, job application portals, and more—must be accessible to the 60 million people in the United States living with disabilities. In this post, Addteq partnered with Atlassian to explain how federal agencies can achieve Section 508 compliance.

 

3) Tips and Tricks to Establishing a Successful Telework Environment

As swaths of organizations in the United States are forced to shutter their workplaces in the wake of the coronavirus pandemic, unprecedented numbers of employees are conducting business as usual—from the safety of their homes. Some states have placed restrictions on nonessential businesses, and many organizations—including government contractors—have taken the initiative to encourage employees to work from home. In this post, Carahsoft’s Adobe Product Specialist discusses tips and tricks to successfully establish a large scale Telework Environment during the beginning stages of the coronavirus pandemic in the Unites States.

 

4) Evolving Kubernetes into an Enterprise Container Platform

State agencies and academic institutions are increasingly challenged to keep up with the speed of innovation while meeting stakeholder demands and expectations. By turning to container-based services, organizations enable efficient, affordable application delivery and cloud migration. Kubernetes, an open source platform, is the industry standard in container orchestration technology, but managing and running “do it yourself” Kubernetes is easier said than done. In this post, Red Hat experts explain how organizations can use container-based services to enable efficient, affordable application delivery and cloud migration.

 

5) Start Your Agency Off on the Best Cybersecurity Foot With Federal Frameworks

According to the SolarWinds 2019 Federal Cybersecurity survey report, threats posed by careless and malicious insiders and foreign governments are at an all-time high. The report found 56% of federal government IT leaders surveyed considered careless or untrained insiders as the most significant threat to their organizations. Fifty-two percent said foreign governments are the primary menace to their agencies.

Despite this, federal agencies surveyed believe their ability to detect and prevent insider and malicious external threats has improved over the last year. Agencies attribute this confidence to updated federal regulations and mandates that give them the ability to better manage risk as part of their overall security posture. In this post, we spoke with SolarWinds about how agencies can effectively tailor their cybersecurity frameworks.

 

Top 10 Community Blogs 2020 Embedded Image6) 3 Reasons Federal Healthcare Agencies Need Cloud Computing

It’s been six years since U.S. healthcare providers were required to integrate medical records into electronic systems under the American Recovery and Reinvestment Act. Since then, newer mandates have continued to encourage digital data sharing and interoperability within healthcare organizations.

A natural next step in the digitization of healthcare records is storing that data in the cloud, where it can be securely accessed and updated by healthcare teams. Additionally, when paired with cutting-edge artificial intelligence and machine learning technologies, cloud computing can offer data analysis that facilitates breakthroughs in medical research and patient care. In this post, Google Cloud talks 3 essential reasons that cloud computing can make a change in federal healthcare agencies.

 

7) How AI is Helping Government Agencies Deliver on their Missions

The Federal Data Strategy’s 2020 Action Plan released in December set the stage for how government agencies should prioritize data in the coming year. Since that time, many agencies have taken aggressive steps to turn their data holdings into strategic assets. One area of focus has been the increased adoption of AI and machine learning technologies. In my role, I work closely with the agencies and their data teams sitting on the front lines of this innovation. The early adopters who began their big data journey over the last few years are starting to see how data and predictive analytics can support their mission goals and create additional value for their stakeholders. In this post, Databricks walked us through examples of this implementation with teams across federal, state, and local agencies.

 

8) Creating Modern IDEA Compliant Citizen Experiences

Federal agencies are no longer expected to be just sources of information and services. They’re now tasked with providing digital experiences on par with those found on consumer sites. This starts with having a website compliant with the 21st Century Integrated Digital Experience Act (IDEA). It also means incorporating useful content, a personalized experience, and data management that allows non-technical stakeholders to update and maintain the site. In this post, Liferay’s Kale Fluharty dives deep into how to create a government compliant citizen experience using DXP with USWDS 2.0.

 

9) How Facial Recognition Can Keep Flexible Workplaces Safe

As state and federal agencies begin exploring hybrid workplace models and planning on how to keep employees safe as the COVID pandemic continues to evolve, compliance is a critical piece of the puzzle. Office reopening plans are only as successful as their implementation, and government organizations must be able to ensure that whatever precautions they put into place—from requiring masks and social distancing to keeping remote or revolving workstations secure—are effective. In this post, piXlogic’s Joseph Santucci explains ways that facial recognition can improve workplace safety, especially during a COVID-era in which employee accountability is imperative.

 

10) Leaders In Innovation: Identity and Access Management

Agencies have been learning the importance of identity and access management for nearly two decades, but, like many technological evolutions, the coronavirus pandemic has encouraged adoption on an entirely new scale. As remote work became the norm, agencies adapted to use technology like smart identity cards in new ways, enabling capabilities like digital signatures. These new features are secured by the common access card (CAC) in the Department of Defense (DoD) or the Personal Identity Verification (PIV) card in the civilian environment, and all follow the principles and strategies of identity and access management. In this post, we summarized the full Leaders in Innovation report which discussed the benefits and challenges of identity and access management.

 

Though this year presented its challenges, such as many companies moving completely out of office due to a global pandemic, Government Technology has evolved to expand its capabilities. During this struggle, we’d like to thank all of our authors, contributors and readers for their support within our community. We’re pleased to continue growing our blog and expanding our content, and look forward to bringing you even more in 2021.

Thanks for checking out our top 10 Community Blog posts for 2020! Come back soon to read our upcoming series on public sector IT trends that will be mission critical in 2021 – we will be taking a deeper look into: Workflow Automation, Artificial Intelligence and Machine Learning, Cybersecurity and Multicloud Technology.