Accelerating Digital Transformation

The pandemic has highlighted the urgency of modernizing government systems and propelled agencies forward on their journey to digital transformation. In a recent survey of FCW readers, 71% of respondents said the pandemic had accelerated their agencies’ efforts to modernize IT. A successful digital transformation has certain key elements. Agencies must be able to protect and fully utilize their data, make optimal use of cloud technology, and take advantage of the latest developments in telecommunications. Those elements are not self-contained, but interlocking and overlapping. Therefore, fitting all the pieces together requires a holistic approach. In a digital-centric government, policymaking and service delivery are driven by data. The customer experience is more satisfying because it has the right balance of security and convenience. Government employees collaborate with one another seamlessly and securely regardless of location. And agencies have agile, intelligent platforms and infrastructure that support innovation in even the most challenging conditions. Achieving that vision is a struggle for many agencies, but there are signs of progress. As agencies take a more comprehensive approach to modernization, they will make rapid progress on improving public-facing and back-office operations. Learn how that progress will lead to even bigger improvements and the capacity to tackle ever-greater challenges  in Carahsoft’s Innovation in Government® report.

 

5G: Real-Time Operations at the Enterprise Edge

“The era of real-time analytics In the past, government agencies didn’t have many real-time tasks to manage. But now we are moving into the era of machine learning, artificial intelligence, real-time analytics, high-performance telemetry, management tuning and dynamic infrastructure. It’s important to make sure that data and processing exist in a place that can operate in real time, and that place is not the enterprise data center or even public clouds. Instead, real-time operations should happen close to where users are — at the enterprise edge. 5G environments have an edge very close to the mobile user, maybe in the cell site itself. Other edges exist further into the backhaul and create an aggregate set of compute and processing capabilities that bring this next-generation intelligent connectivity and processing into the mobile experience.”

Read more insights from Dell’s Technology Strategist, Chris Thomas.

 

Navigating the Complexities of Cloud Repatriation

IIG FCW Digital Transformation Blog Embedded Image 2022“There are many factors that might prompt agencies to consider moving to another cloud environment, including cost, application performance, security and data protection requirements. In most public clouds, applications with frequent data uploads or downloads will typically incur higher-than-normal hosting costs due to ingress and egress charges. Ideally, agencies should have a consumption model that aligns with their data access needs. Similarly, depending on the volume of data and the location of users and adjacent applications, latency may be introduced into application processing, which will present itself to users as poor performance.”

Read more insights from Dell’s Senior Director of Federal Presales, Michael Byrne.

 

 A Modern Approach to Data Protection

“Cloud technology opens up enhanced capabilities to protect one of the most important resources that government agencies have: their data. Those capabilities include maintaining archive copies, establishing or further extending best practices for data backup, and creating an isolated and immutable copy of data that is recoverable should there be a cyber incident. In fact, isolation and immutability are essential techniques that can help agencies protect critical data from ransomware and other sophisticated threats. The overarching goal is to achieve cyber resilience, which is a combination of information security, data protection and cyber recovery.”

Read more insights from Dell’s Advisory Systems Engineer for Cyber Resilience, Jason Proctor.

 

 The 7 Pillars of a Zero Trust Architecture

“Agencies already have substantial investments in cybersecurity tools they can leverage as they move to zero trust. They can start by taking stock of the applications, practices and services they are currently using that support zero trust principles. Which ones are missing? And which tools does an agency have that it’s not using? New products are often deployed without enabling their full security capabilities, so agencies should consider what untapped features in their existing tools could help them enhance their cybersecurity posture. Then they can identify what they need to purchase to fill any gaps.”

Read more insights from Dell’s Field CTO for Cybersecurity, Daniel Carroll.

 

A Dynamic Way to Create Hybrid Cloud Environments

“When agencies are deciding which workloads belong in a public cloud versus an on-premises environment, it’s rarely a point-in-time consideration. Instead, that determination often includes anticipating future changes. Although agencies may be entirely on-premises today, they may intend to move at least a portion of today’s on-premises workloads to a public cloud in a couple of years, and they are looking to vendors to help them make that transition. APEX Flex on Demand allows customers who are buying compute, hyper-converged, converged or storage solutions to acquire what they need today while giving them some flexibility for what they may need or may not need tomorrow if or when they move workloads between on-premises and public clouds.”

Read more insights from Dell Financial Services’ Vice President, Mike Sullivan.

 

Download the full Innovation in Government® report for more insights from these digital transformation thought leaders and additional industry research from FCW.

Building a Data-Driven Government with AI

 

The federal government created the National Security Commission on AI in 2018 to make recommendations on how to advance the development of AI and related technologies for addressing national security and defense needs. The independent, bipartisan group of technologists, national security professionals, business executives and academic leaders released its final report in March. The 756-page report includes dire warnings about the U.S. falling behind adversaries that are already using AI to spread disinformation, hone cyberattacks and gain a technological advantage on the battlefield. It also offers comprehensive recommendations for boosting AI development in the U.S. and emphasizes AI’s vast potential for good. Experts say the use of trustworthy, reliable AI across government is essential to ensuring the public’s and agencies’ confidence in the technology and its outcomes. In a recent survey of FCW readers, 60% of respondents said the biggest obstacle to using AI was a lack of employees with the right skill set, followed closely by budget constraints (54%) and legacy technology that doesn’t support or integrate with AI (42%). Fortunately, government leaders are looking for ways to facilitate AI adoption. In June, the Biden administration established a task force that will create a blueprint for the National AI Research Resource (NAIRR), as specified in the National AI Initiative Act of 2020. Read the latest insights from industry thought leaders in Carahsoft’s Innovation in Government® report on AI.

 

How NVIDIA Helps Enable the Government’s AI Journey

“Federal spending on artificial intelligence and machine learning (AI/ML) has been growing year over year and could exceed $4 billion by 2023, according to a report by Bloomberg Government. In addition to the increased spending, in 2021 there have been a number of federal actions that further lay the groundwork for AI adoption. Most notably, the National Security Commission on AI called for the government to invest $200 billion in AI over the next 10 years. The federal government is now investing in AI at all levels, but there is much work yet to be done to enable the government’s adoption of AI. NVIDIA, a leader in AI computing, has been helping to enable the government’s AI journey in five key areas.”

Read more insights from NVIDIA’s Inception Lead for Public Sector, Margaret Amori.

 

FCW Oct/Nov Data-Driven AI Blog Embedded Image 2021Creating Explainable, Ethical AI Models

“The outcome of an AI model should be properly explained and communicated, and agencies must follow ethical standards for responsible AI. The Defense Department’s recent memo on AI spells out the importance of ensuring that the technology is traceable, governable and reliable, which maps to our core tenets at H2O.ai. Fortunately, the industry continues to make advances in the interpretability of increasingly complex machine learning models. There are many methods and tools that enable users to automatically create documentation to explain how a model works, identify biased data and detect changes in important elements, such as data drift. By enhancing operational transparency and oversight, agencies can ensure that they’re using ethical AI.”

Read more insights from H20.ai’s Vice President of Federal, Rohit Dhanda.

 

Taking the Guesswork Out of AI Adoption

“The problems that government needs to solve are often massive and complex. For example, huge and varied volumes of data are necessary for agencies to respond to natural and man-made disasters. It’s impossible for humans to glean insights from information at the scale and speed that machines can, which means AI is a perfect fit for government challenges. The optimal strategy is to consolidate AI tools and choose a platform that supports all of them. That approach requires less work than stitching together disparate tools, but more importantly, it ensures that those tools will work seamlessly together. As a result, agencies can streamline the way AI models are trained and deployed, and they can benefit from the expertise of the vendor’s team of AI experts. The goal is a turnkey AI solution that will scale in response to agencies’ needs.”

Read more insights from Clarifai’s Founder and CEO, Matt Zeiler.

 

Smart Government: The Convergence of Cloud, Data and AI

“The government’s progress on cloud adoption is central to its success with AI. Because agencies are trying to find answers to new questions, they need more and flexible compute and storage power than they have had in the past. Cloud technology provides a robust platform for those activities that is scalable to meet the demands of machine learning algorithms. AI is fueled by data, but information sharing has been a challenge in government for quite some time because organizational culture often encourages data owners to maintain discrete control over their information. Agencies must change that attitude so people can use whatever data they need and are entitled to access to address mission challenges.”

Read more insights from Cloudera Government Solutions’ President, Rob Carey.

 

Pioneering a Path to Robust Algorithm Testing  

“Let’s say a program office wants to buy an algorithm to understand and better inform investments in public housing. Such an algorithm can make sure that every dollar spent is going to the best use. But what if the data from one part of the country is a little different? Or what if an unusual situation happens, such as a drought slowly displacing thousands of people? These subtle changes might result in untrustworthy results. Performance scores will remain high, and yet millions of dollars will be misspent and people will be worse off. Every day, new weaknesses are discovered as algorithms are revealed to generate racist, sexist or other undesirable behaviors. How do agencies know if an algorithm is reliable? How can they compare algorithms from different vendors? These problems are slowing federal AI programs to a snail’s pace.”

Read more insights from CalypsoAI’s Director of Product, Mitchell Sipus.

 

How Synthetic Data Changes the AI Game

“Deciding how to leverage government data to increase the safety and security of our country is a central question in computer vision. Most solutions rely on machine learning models that have been trained with real-world data. Unfortunately, 80% of the work required for an artificial intelligence project is collecting and preparing data. As a result, capturing and labeling the right data becomes a heavy resource burden. That’s why synthetic data is a game-changer in AI. It reduces the time and costs involved in training the models because it removes the need for manual collection and labeling.”

Read more insights from CVEDIA’s Head of Data Science, Miguel Ferreira.

 

A Commitment to Wielding AI for Good

“Before we can scale AI and machine learning solutions for ourselves or our customers, we must first provide frictionless access to the robust tools and processes that every data scientist requires. To do that, we tap the best open-source software, develop some of our own internally and partner with leading tech companies like NVIDIA. Our AI Factory is a modular ecosystem for training, deploying and then sustaining AI models at scale. It streamlines access to compute, data, software and security to eliminate many of the complexities that can plague machine learning operations. As a result, users can focus on building models that solve complex challenges and allow them to iterate rapidly.”

Read more insights from Lockheed Martin’s Vice President of AI, Justin Taylor, Director of AI Foundations, Greg Forrest, and Director of AI Innovations, Mike Harasimowicz.

 

The Evolution in AI Technology

“AI and high-performance computing are intrinsically tied together. To process data and AI algorithms at the speed the technology requires, agencies need to upgrade their hardware. HPC architectures are the natural choice. Today agencies can essentially buy HPC systems for AI workloads that are scalable, flexible and efficient right off the shelf. Dell Technologies and other companies are building infrastructure solutions, and customers are layering on the software stack from places like GitHub. Companies are also creating composable architectures with virtual workloads across compute, memory, networking, storage devices and software.”

Read more insights from Dell Technologies.

 

Download the full Innovation in Government® report for more insights from these government AI leaders and additional industry research from FCW.­­­­­­­­­­­

The DoD’s Move to 5G Infrastructure and Devices

 

Over the last several years, the discussion around 5G moved from hope and planning to pilots and test beds. Now agencies and industry are on the cusp of a 5G reality. Agencies already are spending billions of dollars on these 5G tests and now the Federal Communications Commission and others are providing more money to further roll out 5G infrastructure. Taken altogether, 5G is close to that tipping point where a technology become ubiquitous. The FCC has allocated $9 billion to roll out 5G infrastructure across rural America. Meanwhile, the Defense Department and the Coast Guard already are seeing the benefits of 5G to servicemembers. Hear from leaders at DoD, the Coast Guard, FCC and CISA on how 5G can bring new capabilities and innovations that allow agency personnel to experience data, training and operations in ways not possible before in the latest Federal News Network Expert Edition report.

 

Enterprise-Grade Security Is Vital for Secure 5G Infrastructure

“Top of mind regarding 5G benefits is security. To be fair, 5G also comes with its own risks: The rapid proliferation of endpoint devices enabled by 5G means a massive expansion of the threat surface. And because most of those devices are mobile or sensors, they’re not secure to begin with. But 5G also enables the solution to these problems. For one thing, it adds heightened authentication, which is important because the biggest vulnerability to a network is the user. Users can add malicious software to devices, which can access data they’re not supposed to or influence the way the network operates.”

Read more insights from Palo Alto’s Senior Systems Engineering Specialist for 5G and Mobility, Bryan Wenger.

 

How DoD, IC Can Adopt Commercial Tech in the Mission Space Through Industry Co-Innovation

“From an operational perspective, technologies like 5G are going to exponentially increase the amount of data available within the enterprise, because nearly anything can become a sensor. That means, for example, in the area of contested logistics, the DoD will be able to have greater understanding and visibility into its supply chain nodes. More accurate inventory and consumption levels will provide better insight into the demand signal and allow for automation through a logistics system. It’s a smart depot all the way down to the individual soldier, but this makes it all the more critical to properly manage this data. This is an area where commercial technologies are well established and proven to work.”

Read more insights from SAP NS2’s CTO, Kyle Rice.

 

IIG FNN 5G Edition Blog Embedded Image 2021Neutral Host Networks, Private LTE Can Give Agencies Greater Flexibility, Security

“Neutral host networks can provide agencies with more autonomy and control over their networks. For example, a federal facility can set up a neutral host LTE network to mimic security controls they would usually use on their enterprise Wi- Fi. That also provides an infrastructure separate from service carriers in that area, but that is also capable of supporting and extending the service range of those carriers. In many remote or rural areas, there aren’t enough subscribers to justify investment in a large-scale LTE deployment. Federal agencies could potentially sublease a network as a revenue stream or cost offset. It’s like paving a road with private funds, then setting up a toll booth to cover the cost.”

Read more insights from Dell’s Lead System Architect, Chris Thomas.

 

JMA Brings Savings, Flexibility to 5G with Software Virtualization

“Virtualization is when you take something that used to be done in hardware, and you do it in software. Take your phone as an example: You used to have a dedicated iPod to do your music, and now it’s an application on your phone. The same thing can be said now in mobile wireless. At a cell site, you used to deploy numerous racks of equipment, to do what’s called the RAN function, the radio access network function. We at JMA take those racks of equipment, and we’ve now converted that into a 100% software solution that we call XRAN. Others in the industry have also converted RAN into software, but they still rely on specialized hardware accelerators. JMA’s is unique in that it provides 100% 5G capability in software.”

Read more insights from JMA’s Senior Vice President for the Federal Market, Andrew Adams.

 

Download the full Federal News Network Expert Edition report for more insights on the future of 5G from Carahsoft’s technology partners and leaders at DOD, the Coast Guard, FCC, and CISA.

The Rise of Edge Computing

The proliferation of internet-of-things (IoT) sensors and an increasingly mobile workforce were dispersing government IT operations farther from the data center long before the coronavirus struck. But the pandemic has spotlighted agency employees’ increasing need for robust, secure capabilities in the field — or at home, in the case of remote work — and decision-makers need fast access to data analytics in a wide variety of situations. All those factors are driving interest in computing at the network edge, or processing data at the site of generation rather than storage. Edge computing has profound implications for a wide range of government missions across local, state, and Federal government, and with the emergence of 5G networks, it is becoming easier to incorporate. And if implemented thoughtfully, the benefits can be immense – reduced network stress, increased cybersecurity and savings in cost, time and storage. Read the latest insights from industry thought leaders in edge computing in Carahsoft’s Innovation in Government® report.

 

Streamlining the Adoption of Edge Computing

“Open source is a necessary component of edge computing for two main reasons. First, open source is much more secure than its proprietary counterparts due to the increased transparency. For edge deployments with hundreds or even thousands of sites, initially securing and maintaining them are solved through Red Hat open source. Second, open source supports a level of innovation most proprietary systems simply can’t match. When thousands of people work on a technology, that gives it a substantial advantage in terms of new ideas and accelerated innovation.”

Read more insights from Red Hat’s Practice Lead of OpenShift Virtualization, Storage and Hyperconverged Infrastructure in the North American Public Sector, Garrett Clark.

 

A Unified Approach to Edge Computing

“To avoid piecemeal implementation, edge computing must be part of an agency’s overall IT infrastructure. When done well, it will empower agencies to make more efficient and faster decisions because they’ll be able to harness more data from across the entire landscape. It will also give end users better and faster access to data in the field so they can take advantage of those insights in real time. Edge devices will not replace existing IT but instead will expand on what’s already in place. By incorporating edge computing into enterprise modernization, agencies can also start applying machine learning and other emerging technologies to harness the power of data. However, with edge devices and data now outside agencies’ firewalls, security must be embedded into edge computing. Important tools include automated security and centralized management, perhaps via the cloud.”

Read more insights from Nutanix’s Senior Director of Public Sector Systems Engineers, Dan Fallon.

 

FCW NovDec Blog 2020 Embedded ImageHow to Unleash the Power of Edge Computing

“Edge computing holds a great deal of promise as a stand-alone capability, but when paired with technologies such as advanced connectivity and enterprise data platforms, edge computing can fuel new customer and employee experiences at scale. When agencies combine edge computing with advanced connectivity, for example, they can empower rich, personalized experiences for customers as well as employees. Imagine moving from a 2D world of video consumption to a 3D world with immersive experiences personalized at scale for the individual. Edge computing coupled with advanced connectivity and SAP’s data platform can serve as the foundation to bring these new experiences to life. To help fuel this innovation, advanced connectivity such as 5G and Wi-Fi 6 play an integral role.”

Read more insights from SAP’s Vice President, Global Center of Excellence, Frank Wilde.

 

Accelerating Mission Success at the Edge

“Sometimes an agency will want to be in a cloud environment, sometimes it will choose an edge computing environment, and often, it will need both. In that situation, some quick analytics can happen at the edge, but then the data can move to the cloud for a deeper evaluation that will draw out more predictive insights and analytics. There are three key considerations agencies should keep in mind when moving to edge computing. First, they should think about it as part of a larger continuum alongside their core technologies, including cloud. Second, agencies should design for consistency in management and orchestration. Regardless of where a workload is running, a consistent approach helps agencies manage IT resources and costs and allows the organizations to scale and expand. The third consideration is more far reaching, but I encourage agency leaders to think about the opportunities that edge computing opens up.”

Read more insights from Dell’s Global Marketing Director of Edge and IoT Solutions, Kirsten Billhardt.

 

Beyond the Data Center and the Cloud

“We expect the number of connected devices to reach nearly 45 billion by 2025, gathering close to 80 zettabytes. Unfortunately, sending that growing amount of data to the cloud for processing is not always the best option due to bandwidth limitations and cost concerns. Many government systems are also not connected to the cloud and need to process data locally. Edge technology evolved to meet those challenges by bringing the advantages of cloud closer to the edge. Business applications enabled by edge computing include autonomous delivery, machine control, environmental monitoring, fleet vehicle diagnostics, vision-based analytics and defect detection. Edge computing is particularly beneficial in two situations: when a great deal of data needs to be migrated to the cloud for storage but there is little or no bandwidth and when data needs to be collected and acted on quickly at the edge (e.g., autonomous vehicles and drones).”

Read more insights from AWS’s Principal Technical Business Development Leader for IoT in the Worldwide Public Sector, Lorraine Bassett.

 

Edge: The Next Paradigm Shift in IT  

“Agencies can protect their data and applications across any cloud strategy (including on-premises, private, hybrid, multi-cloud or edge computing) with a cloud-agnostic, edge-based Web Application and API Protection (WAAP) solution. A globally distributed WAAP will protect websites, applications and APIs from downtime and data theft due to web attacks and distributed denial-of service (DDoS) attacks. All network-layer DDoS attacks, including those by large IoT botnets, are instantly dropped at the edge because a WAAP functions as a reverse proxy and only accepts traffic via ports 80 and 443. Any application-layer DDoS or web attack will be automatically inspected and stopped at the edge without disrupting access for legitimate users. Additionally, modern application architectures are shifting toward greater use of microservices and away from monolithic pieces of software. Small, independent microservices are assembled into more complex applications so they can leverage fully functional and distributed processes from third-party APIs.”

Read more insights from Akamai’s Senior Vice President of Web Performance, Lelah Manz.

 

Download the full Innovation in Government® report for more insights from these government edge computing thought leaders and additional industry research from FCW.

Innovation in Government: Agency Best Practices: On the Road to IT Modernization

A majority of government officials believe COVID-19 has accelerated their agencies’ digital transformation. Modernization affects every aspect of an agency’s IT operations and involves transforming data centers, eliminating operational silos and creating robust multi-cloud environments that improve the agility, speed and scalability of IT resources. By transforming their IT operations, agencies can boost the public’s satisfaction with government and increase employee engagement while making more effective use of taxpayer dollars. Even before the coronavirus pandemic, the government’s shifting priorities reflected this growing understanding, as in the Modernizing Government Technology Act, which was passed to help federal agencies get the money they need for ambitious modernization projects. Read the latest insights from industry thought leaders in IT modernization in Carahsoft’s Innovation in Government® report.

FCW Sept Modernization Blog ImageThe Future of Digital Transformation

“It’s essential to provide all employees with the technology tools to achieve their missions, backed with the right infrastructure. This means offering access to the resources best suited to individual user needs, making technology easy to use and maintaining security from end to end. Taking inventory of an agency’s current technology footprint and what users need to be effective is an important first step. When introducing new technology, making it easy to use enhances productivity. This includes providing necessary digital resources like virtual desktops and applications and, when possible, pre-installing apps and settings. Finally, security needs to protect the full stack — including infrastructure, virtual desktops and applications — in a way that’s resilient and automated. End-to-end security extends to decisions about the appropriate cloud environment for each workload.”

Read more insights from Dell Technologies’ Vice President of Federal Sales, Steve Septoff.

 

Why the Time to Modernize is Now

“A Government Accountability Office study in 2019 showed that 80% of federal agency IT budgets are spent maintaining legacy applications and systems, and that percentage has been steadily increasing. As a result, only a relatively small amount of money is available for modernization efforts. Agencies need to shift their focus because IT modernization is essential to improving mission outcomes, particularly in terms of customer and employee engagement. By modernizing and bringing data closer to frontline workers, agencies can improve interactions and outcomes. For example, studies have shown that 80% of a call center employee’s time is spent answering the same set of questions. With the help of artificial intelligence and machine learning technology, we can create chatbots and other tools that bring information right to a customer much more quickly. That approach revitalizes the agency’s relationships with customers, and it boosts satisfaction among employees because they’re not stuck doing rote tasks and can instead focus on activities that require innovation and creativity.”

Read more insights from Boomi’s Vice President of Federal, Alan Lawrence.

 

New Opportunities to Modernize Security

“During the coronavirus pandemic, technology has allowed us to stay connected while being socially distant and to participate in the economy without going to restaurants or retailers. It has also highlighted the need for agencies to deliver critical services even when government offices are closed to the public. Furthermore, technology has an essential role to play in helping leaders make decisions about how to manage a pandemic. With a modern IT infrastructure, the government can boost its ability to correlate data and gain critical insights into understanding who is at higher risk of contracting the disease, the most likely means of pathogen transmission, the best containment and mitigation practices, and the most effective way to do contact tracing, for example. A modern IT infrastructure is an essential tool in enabling the government to respond to current and future challenges.”

Read more insights from Secureworks’ CTO, Jon Ramsey.

 

The Right Approach to Secure Cloud Migration

“Cloud technology is essential to IT modernization because it enables agencies to rapidly adapt to fluctuating environments. User expectations, compliance requirements and workloads can change very quickly these days. By utilizing expert cloud managed services, agencies can accelerate their pace to stay a step ahead. In fact, a recent study from Forrester, “How Expert Managed Services Accelerate Benefits of Multicloud,” shows that the top benefits for using managed services for multicloud strategies include more time for IT staff to work on high-priority initiatives and overall faster time to value. Agencies need their applications and data to be secure as they strive to modernize their IT environments. Successful cloud deployments hinge on creating partnerships with cloud providers that are based on the tenets of trust: Security, compliance, privacy and transparency.”

Read more insights from Virtustream’s Chief Trust and Security Officer, Pritesh Parekh.

 

Building a Future-Ready IT Infrastructure

“Agencies are making progress in several key modernization areas, most recently in workforce mobility. Teleworking accelerated tremendously due to the pandemic. For example, the Department of Veterans Affairs increased the number of mobile devices for clinicians from about 80,000 to 220,000 in March, when the pandemic began to have an impact. Also in March, a combatant command with strict security requirements was able to shift thousands of onsite workers to remote work almost overnight. In addition to mobile devices, agency users need modern apps that are designed to run on any cloud. Many agencies are creating software factories so they can build their own applications based on containers and microservices. That approach gives agencies a tremendous amount of flexibility to add features and change their applications almost in real time — rather than the weeks, months or even years it takes to update agencies’ traditional, monolithic applications.”

Read more insights from VMware’s Senior Director of the DOD Sales Team, Michael Houlihan.

 

Succeeding with Software in the Modern Digital World

“It can be difficult to differentiate between true Agile software delivery and what the Defense Innovation Board (DIB) refers to as “Agile BS.” VMware Pivotal Labs uses the following four questions to measure their efforts in alignment with DIB recommendations. 1. A re you in production? Is your software accredited and available in your operational environment today? 2. Do you have user adoption? Are actual users getting operational value from your software today? 3. Who cares? Is your software capability moving the needle for the mission or business? 4. What is your cycle time? How frequently are you delivering functioning, accredited software into users’ hands?”

Read more insights from VMware‘s Directors of Strategic Programs, Mikey McCormack and Aaron Swain.

 

Download the full Innovation in Government® report for more insights from these IT modernization thought leaders and additional industry research from FCW.

The Next Phase of AI in Government

For government, artificial intelligence (AI) promises to streamline operations, facilitate decision-making and improve customer services in ways that weren’t possible before. Agencies have already begun using machine learning, robotic process automation, the internet of things and other AI tools to improve operations, but in many ways, AI’s potential is still untapped. In a recent survey of FCW readers, 72% said their agencies have not begun deploying AI-based tools, and 70% said their teams had no training in data science or AI. Learn the latest insights from industry thought leaders in artificial intelligence in Carahsoft’s Innovation in Government® report.
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