Tag Archives: SAP

Higher Education All-In on Cloud-First

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Is digital transformation in higher education possible without the cloud? Not likely. When that transformation is viewed as a journey, not a destination, the essential role of cloud-based resources as enabling and empowering infrastructure comes sharply into focus. Institutional performance, operational efficiencies, student success — the primary goals of digital transformation in higher education today — are only possible with the agility and scalability of cloud-based computing and resources.

Without a clear strategy in place, digital transformation and cloud migration can start to look like a game of whack-a-mole. As teams weigh where cloud solutions will take them next, understanding and articulating the need to include data-intensive computing, security, reporting, and analysis is imperative. That’s all the more true as students increasingly demand a level of personalization and engagement that can only be delivered through a robust analytics and data infrastructure. Download the guide to learn how to grow beyond today’s analytics programs and to mature them for endemic management and strategy.

 

IIE Campus Tech Higher Ed Cloud Embedded Image 2023Cloud Budgets Keep Growing

“‘As higher education institutions continue to pivot toward continuous modernization practices, the SaaS segment of the cloud is likely to see the most investment,’ noted Damien Eversmann, Chief Architect for Education at Red Hat. ‘Cloud resources provide the agility and flexibility needed to support the culture of change that continuous modernization demands. As long as security practices are properly maintained, cloud adoption is one of the best tools for academic institutions to stay ahead of the curve.’ All cloud categories are expected to see growth in 2023, according to Gartner, with the most significant anticipated growth in Cloud Management and Security Services and Cloud Application Infrastructure Services (PaaS).”

Read more insights from Damien Eversmann, Chief Architect for Education at Red Hat.

 

Accelerate Agility and Integrate Data

“Today, higher education IT professionals refer to “the new normal” when discussing the many modes of learning, research, and other day-to-day hybrid work now possible thanks to cloud computing. The monumental movement and general acceptance of the cloud within higher education happened nearly overnight, after years of hesitance and reluctance on the part of higher ed leaders who sought greater on-site control over data and operations. That reluctance transformed to trust as cloud-based operations proved their mettle, and institutions by and large today embrace a new way of working through the ongoing and continuous change of digital transformation. “That’s probably the biggest change — that change is the constant,” said Bill Greeves, an industry advisor for SAP who supports the organization’s education customers. As a former CIO and deputy county manager for Wake County, N.C., Greeves saw firsthand the overnight transformation to cloud-based workloads to keep government and citizen services up and running at the onset and throughout the pandemic.”

Read more insights from Bill Greeves, Industry Advisor for SAP.

 

Essentials for Navigating Cloud Implementations

“While the mission of higher education has never changed, the means of fulfilling that mission continue to swiftly evolve, particularly as a result of cloud computing technology and the migration of workloads, applications, storage — pretty much everything — to the cloud. Higher education research, in particular, enjoys many benefits from the cloud, including rapid provisioning of data and applications, or abstraction, which ensures non-technical users can readily deploy cloud resources and quickly get back to the real task at hand: research. Cloud is at the heart of institutions’ ongoing march to digital transformation, but that’s not all: Prompted by the pandemic, many colleges and universities have also embraced the rapid adoption of cloud capabilities in support of remote work and collaboration.”

Read more insights from Hunter Ely, Security Strategist at Palo Alto Networks, and Mathew Lamb, Manager, Pre-Sales Cloud Native Solutions at Palo Alto Networks.

 

Download the full report for more insights from these from these higher ed Cloud leaders as well as additional perspectives and industry research.

The Best of What’s New in Automation

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Before the COVID-19 pandemic, the conversation surrounding automation in government featured a lot of skepticism. For some, automation seemed too difficult or risky to implement. For others, it represented a threat to human workers. And for many, change in general is hard to embrace because it means leaving behind the familiar and venturing toward the unknown. But when COVID-19 infection rates skyrocketed, and when programs like unemployment insurance (UI) faced unprecedented spikes in demand, governments felt compelled to consider and adopt technologies they may have once resisted. And so, in 2022, the dialogue on automation has a much different tone. The focus has shifted toward identifying opportunities, challenges and best practices so that agencies can figure out where automation fits best. Learn how your agency or municipality can take full advantage of the growing momentum behind automation in Carahsoft’s Innovation in Government® report.

 

Modernizing Expense and Payment Management

“When you have an automated system, if someone is about to do something that is noncompliant, the system flags them. Depending on how an organization sets policy, the system can stop the employee completely or allow the spend to proceed but with a warning that the behavior is out of compliance and will be flagged. That impacts how people make their buying decisions. As part of auditing overall, AI, ML and other technologies also work together to detect abnormal or potentially fraudulent behavior. Continual noncompliant behavior is tracked, marked and reported on. In terms of decision-making, intelligent automated solutions give organizations actionable data—sometimes for the first time ever. Organizations can see where they are in their cash flow, their debts, and so on and use that data to make decisions that drive the business outcomes they need.”

Read more insights from SAP Concur’s senior director for state and local government, Jim McClurkin.

 

IIG GovTech Automation October Blog Embedded Image 2022Having an Automation-First Mindset  

“Some executives don’t realize how much repetitive work their teams do until we talk to their staff and then show them the power of the possible. The best ideas for automation come from the people doing the work, so simple education is the best way to prepare employees. We partner with organizations to help educate their end users and show them what’s possible. It’s also helpful to use terms like “digital employee” or “digital workforce” rather than the term “bot,” which isn’t always well received. People understand they can have a digital assistant right on their desktop. Adoption is important because state and local governments need digital workers to address their current and future workforce needs, just like the private sector.”

Read more insights from UiPath’s vice president of sales for state, local and education (SLED), Phil Calzadilla.

 

Getting Intelligent Automation Right  

“We’ve seen the most success where there’s initially enough investment to have an impact and get the organization behind it. Projects that are too small often pass below the visibility of executive leadership and tend to die on the vine. At the same time, projects can’t be more than the organization can chew at one time. The Covered California project started in a discrete area around document processing. Over time, they decided to apply analytics to it, and then improve workflows. Eventually, they added robotics to move the data to various systems. It became this very large but modular step-by-step layering in of different levels of automation. All of this resulted in an incredibly robust automation system that handles 50 million records a year and 300,000 processes per month, but it was done judiciously.”

Read more insights from Kofax’s vice president of public sector and federal sales, Jeremy Hogg.

 

Preparing For a New Wave of Automation

“Based on trends in the federal government, I expect both state and local governments to continue adopting the cloud over the next five to 10 years. As organizations consider new deployments in the cloud, it would be great to start with automation from the beginning. Instead of making it an after-the-fact approach, bake it into the solution from the start. Also, don’t be afraid to try new tools, and don’t be afraid to accept that you might need to get some training for your team. These are new skills, and enablement is valuable from the beginning.”

Read more insights from Cloudera’s principal solutions engineer, Ian Brooks.

 

Download the full Innovation in Government® report for more insights from these cybersecurity thought leaders and additional industry research from GovTech.

Maximizing the Benefits of MultiCloud

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The government’s approach to cloud technology has changed dramatically in the years between the 2010 Federal Cloud Computing Strategy, known as Cloud First, and the 2019 Cloud Smart Strategy. The first policy pushed agencies to consider cloud technologies before others, while the second offers actionable advice on how to deploy the technology. Today, 81% of federal agencies use more than one cloud platform, according to a MeriTalk survey. Because of its inherent flexibility and scalability, cloud technology played a key role in agencies’ response to the pandemic and their ability to shift employees to remote work. Now government leaders recognize that multicloud environments are crucial for ensuring resiliency during a crisis. The Cloud Smart Strategy explicitly references hybrid and multicloud environments as essential tools for improving mission outcomes and service delivery. Despite the benefits of multicloud environments, they can present management challenges for many agencies, such as difficulty migrating mission-critical legacy apps to the cloud or ensuring the interoperability of products and services from multiple vendors. In a recent survey of FCW readers, security was the biggest challenge to managing a cloud ecosystem, cited by 74% of respondents. The Cloud Smart Strategy makes it clear that cloud technology has become indispensable to government agencies but adopting hybrid and multicloud requires thoughtfulness and planning; read the latest insights from industry thought leaders in Carahsoft’s Innovation in Government® report on multicloud.

 

Empowering the Government’s Earliest Adopters

“Multicloud environments offer agencies the opportunity to go beyond simply managing data to analyzing it for valuable insights and better decision-making. Cloud technology was created to deal with the exponential increase in data collection and the increasing demands for storage. In other words, cloud was developed to handle big-data challenges. Furthermore, cloud technology offers tremendous opportunities for agencies to off-load some monotonous day-to-day IT management tasks in favor of higher-level activities. If there are only a handful of people in an agency’s IT organization, they could spend all their time creating new storage clusters and provisioning that storage as data collection increases. If an agency can leverage the automation that comes with cloud to store and replicate data and then make sure that data is backed up and protected, the agency can enable those individuals to focus on true data analysis, data science and data discovery.”

Read more insights from Google’s Cloud Engineering Manager, Sean Maday.

 

Rethinking Legacy App Migration and Software Factories

“Many government agencies have started to build software factories to reduce security risks and greatly improve the innovation cycle. If not implemented well, however, they can increase security risks, especially when each program or project builds its own software factory. Instead of creating more software factories, agencies should move toward centralizing software build environments and rationalizing duplicative processes that can be used for both legacy and modern application development teams regardless of their development methodology. They should strive to standardize all tooling for agile/DevSecOps, create enterprise services that support development teams, and establish policies that monitor for insider threat and eliminate risks during software development.”

Read more insights from MFGS’s Public Sector CTO, David Wray, and CTO for Alliances and Partners, Kevin Hansen.

 

Developing a Long-Term Vision for MultiCloud

FCW Maximizing MultiCloud Blog Embedded Image 2021“A multicloud approach can be a double-edged sword, with benefits and risks. When agencies have access to a cloud environment, it’s easy for them to spin up new compute resources or storage solutions. But this flexibility opens up risks in terms of performance and security. Even when an agency is working with public cloud service providers, it’s the agency’s responsibility to make sure its resources are configured properly. Many data leakage incidents in the cloud are the result of a configuration issue. Furthermore, in a multicloud environment, technologies are created independently of one another and won’t always work well together. Agencies must make sure they have the appropriate visibility across multicloud environments and on-premises systems so they can understand and manage all aspects of their IT systems. This includes controlling costs and decommissioning purpose-built cloud resources when they are no longer needed.”

Read more insights from SolarWinds’s Group Vice President for Product, Brandon Shopp.

 

Taking a Fresh Look at Cloud’s Potential

“Agencies need to understand the business goals for a particular cloud-based application or workload and then make decisions about the best architectural approach. They also need a comprehensive security model that’s architecturally coherent from a deployment and operations perspective. The model should take into consideration the entire life cycle of applications as agencies modernize into the cloud. By combining the security and compliance aspects of modernization with a coherent IT architecture, agencies can drive down costs for managing those applications in the cloud. The cost savings can allow agencies to fund further modernization efforts or conduct research and development activities around core workloads or advanced capabilities such as artificial intelligence.”

Read more insights from Microsoft Federal’s CTO, Jason Payne.

 

How Cloud Storage Enables Innovation

“In the early days, cloud storage was designed to be “cheap and deep” — a place to inexpensively store data without worrying about capacity. At the time, cloud could not compete with on-premises storage in terms of access speeds. Thanks to technological advances in the past several years, however, data is as quickly accessible and available in the cloud as it is via on-premises systems. As a result, the number of applications that are eligible for cloud storage has increased dramatically, and cloud has become a primary storage option for enterprises. Beyond backing up data, agencies can use live applications in the cloud for video surveillance or active archiving, for example.”

Read more insights from Wasabi Technologies’ Senior Director of Product Marketing, David Boland.

 

Raising MultiCloud Management to the Next Level

“Many agencies are using cloud the way they used non-cloud data centers 15 or 20 years ago. But instead of customizing their cloud environments, they should use tools like Terraform, Juju or Pulumi to create, deploy and manage infrastructure as code on any cloud and then enable automation and orchestration in their cloud platforms. In addition to using predetermined, software-defined configurations for cloud deployments, agencies should develop a more strategic approach to funding their multicloud environments. Agencies should also take a fresh look at their cloud funding models. Beyond the total cost of ownership, they need to reevaluate how they pay for cloud products and services. They can choose to treat that spending as a capital expenditure (CapEx), which typically has a higher cost of ownership, or as an operational expense (OpEx).”

Read more insights from Dell Technologies’ Cloud Technologist, Patrick Thomas.

 

The Elements of a Strong Cloud Portfolio

“Custom code is arguably the root cause of most IT challenges in government. For example, the Alliance for Digital Innovation, of which Salesforce is a member, released a study that found the federal government could have saved $345 billion over 25 years if it had embraced commercial technology rather than building systems from scratch. In order to improve customer service and reduce their dependency on custom solutions, agencies should implement a multicloud strategy that is not solely based on rehosting and refactoring applications on infrastructure solutions. Agencies need to make sure they adopt a mix of software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS). And they should consider low-code options within the SaaS and PaaS categories to limit their reliance on custom solutions.”

Read more insights from Salesforce’s Regional Vice President, Public-Sector Digital Strategy, Christopher Radich.

 

A Framework for Gleaning MultiCloud Insights

“By constantly monitoring compliance, agencies ensure that the cloud environment is safe and productive. In other words, their data is protected and their employees have the ability to use that data to perform their jobs and achieve mission goals. In addition, monitoring compliance and resource optimization is the key to ensuring uptime and appropriate capacity, as well as answering questions about costs. Agencies need to understand how they’re running and operating cloud applications and then make sure they’re applying the right framework for managing security policies. Furthermore, flexibility and efficiency are central benefits of a multicloud environment. Moving on-premises software into such an environment typically requires a complete re-architecting of those applications.”

Read more insights from SAP National Security Services’s CSO, Brian Paget.

 

Optimizing Cloud Investments with a Digital Twin

“In most agencies, it’s impossible for any person to get an understanding of all traffic flows and behavior. Agencies need access to normalized data presented in easy-to-consume visuals to ensure compliance, reduce outages and prevent incidents. Similarly, multicloud environments incorporate a wide variety of services and products, and it is essential to have a unified view that links what’s in the cloud (or clouds) and what’s on premises. A digital twin can supply that single source of truth and ensure that applications are readable across clouds and on-premises systems and that the network’s security posture is not being invalidated. And just as robust GPS apps will find the most efficient path, a digital twin knows all the possibilities and can answer agencies’ questions about the most efficient, secure and cost-effective way to route cloud activities.”

Read more insights from Forward Networks’s Technical Solutions Architect, Scot Wilson.

 

Download the full Innovation in Government® report for more insights from these government multicloud thought leaders and additional industry research from FCW.

The Rise of Edge Computing

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The proliferation of internet-of-things (IoT) sensors and an increasingly mobile workforce were dispersing government IT operations farther from the data center long before the coronavirus struck. But the pandemic has spotlighted agency employees’ increasing need for robust, secure capabilities in the field — or at home, in the case of remote work — and decision-makers need fast access to data analytics in a wide variety of situations. All those factors are driving interest in computing at the network edge, or processing data at the site of generation rather than storage. Edge computing has profound implications for a wide range of government missions across local, state, and Federal government, and with the emergence of 5G networks, it is becoming easier to incorporate. And if implemented thoughtfully, the benefits can be immense – reduced network stress, increased cybersecurity and savings in cost, time and storage. Read the latest insights from industry thought leaders in edge computing in Carahsoft’s Innovation in Government® report.

 

Streamlining the Adoption of Edge Computing

“Open source is a necessary component of edge computing for two main reasons. First, open source is much more secure than its proprietary counterparts due to the increased transparency. For edge deployments with hundreds or even thousands of sites, initially securing and maintaining them are solved through Red Hat open source. Second, open source supports a level of innovation most proprietary systems simply can’t match. When thousands of people work on a technology, that gives it a substantial advantage in terms of new ideas and accelerated innovation.”

Read more insights from Red Hat’s Practice Lead of OpenShift Virtualization, Storage and Hyperconverged Infrastructure in the North American Public Sector, Garrett Clark.

 

A Unified Approach to Edge Computing

“To avoid piecemeal implementation, edge computing must be part of an agency’s overall IT infrastructure. When done well, it will empower agencies to make more efficient and faster decisions because they’ll be able to harness more data from across the entire landscape. It will also give end users better and faster access to data in the field so they can take advantage of those insights in real time. Edge devices will not replace existing IT but instead will expand on what’s already in place. By incorporating edge computing into enterprise modernization, agencies can also start applying machine learning and other emerging technologies to harness the power of data. However, with edge devices and data now outside agencies’ firewalls, security must be embedded into edge computing. Important tools include automated security and centralized management, perhaps via the cloud.”

Read more insights from Nutanix’s Senior Director of Public Sector Systems Engineers, Dan Fallon.

 

FCW NovDec Blog 2020 Embedded ImageHow to Unleash the Power of Edge Computing

“Edge computing holds a great deal of promise as a stand-alone capability, but when paired with technologies such as advanced connectivity and enterprise data platforms, edge computing can fuel new customer and employee experiences at scale. When agencies combine edge computing with advanced connectivity, for example, they can empower rich, personalized experiences for customers as well as employees. Imagine moving from a 2D world of video consumption to a 3D world with immersive experiences personalized at scale for the individual. Edge computing coupled with advanced connectivity and SAP’s data platform can serve as the foundation to bring these new experiences to life. To help fuel this innovation, advanced connectivity such as 5G and Wi-Fi 6 play an integral role.”

Read more insights from SAP’s Vice President, Global Center of Excellence, Frank Wilde.

 

Accelerating Mission Success at the Edge

“Sometimes an agency will want to be in a cloud environment, sometimes it will choose an edge computing environment, and often, it will need both. In that situation, some quick analytics can happen at the edge, but then the data can move to the cloud for a deeper evaluation that will draw out more predictive insights and analytics. There are three key considerations agencies should keep in mind when moving to edge computing. First, they should think about it as part of a larger continuum alongside their core technologies, including cloud. Second, agencies should design for consistency in management and orchestration. Regardless of where a workload is running, a consistent approach helps agencies manage IT resources and costs and allows the organizations to scale and expand. The third consideration is more far reaching, but I encourage agency leaders to think about the opportunities that edge computing opens up.”

Read more insights from Dell’s Global Marketing Director of Edge and IoT Solutions, Kirsten Billhardt.

 

Beyond the Data Center and the Cloud

“We expect the number of connected devices to reach nearly 45 billion by 2025, gathering close to 80 zettabytes. Unfortunately, sending that growing amount of data to the cloud for processing is not always the best option due to bandwidth limitations and cost concerns. Many government systems are also not connected to the cloud and need to process data locally. Edge technology evolved to meet those challenges by bringing the advantages of cloud closer to the edge. Business applications enabled by edge computing include autonomous delivery, machine control, environmental monitoring, fleet vehicle diagnostics, vision-based analytics and defect detection. Edge computing is particularly beneficial in two situations: when a great deal of data needs to be migrated to the cloud for storage but there is little or no bandwidth and when data needs to be collected and acted on quickly at the edge (e.g., autonomous vehicles and drones).”

Read more insights from AWS’s Principal Technical Business Development Leader for IoT in the Worldwide Public Sector, Lorraine Bassett.

 

Edge: The Next Paradigm Shift in IT  

“Agencies can protect their data and applications across any cloud strategy (including on-premises, private, hybrid, multi-cloud or edge computing) with a cloud-agnostic, edge-based Web Application and API Protection (WAAP) solution. A globally distributed WAAP will protect websites, applications and APIs from downtime and data theft due to web attacks and distributed denial-of service (DDoS) attacks. All network-layer DDoS attacks, including those by large IoT botnets, are instantly dropped at the edge because a WAAP functions as a reverse proxy and only accepts traffic via ports 80 and 443. Any application-layer DDoS or web attack will be automatically inspected and stopped at the edge without disrupting access for legitimate users. Additionally, modern application architectures are shifting toward greater use of microservices and away from monolithic pieces of software. Small, independent microservices are assembled into more complex applications so they can leverage fully functional and distributed processes from third-party APIs.”

Read more insights from Akamai’s Senior Vice President of Web Performance, Lelah Manz.

 

Download the full Innovation in Government® report for more insights from these government edge computing thought leaders and additional industry research from FCW.

Building a More Secure Cloud

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Government officials nationwide had to accelerate modernization initiatives to ensure that teleworking employees could access networks and data from remote locations. For many agencies, that meant a higher reliance on cloud technology and a possible expansion of their cybersecurity vulnerabilities in an environment already attractive to hackers. In response to the security challenges raised by the cloud, the federal government has provided myriad foundational documents, guidelines and strategies to help agencies create a strong security posture, including the Cloud Smart strategy and Federal Risk and Authorization Management Program (FedRAMP). Cloud technology has a crucial role to play in agencies’ ability to modernize IT systems and take advantage of the latest technological innovations. Given this importance, cloud adoption must keep pace with security efforts. Read the latest insights from industry thought leaders in government cloud security and FedRAMP in Carahsoft’s Innovation in Government® report.

IIG FCW July 2020 Blog ImageCloud and the Customer Experience  

“The emphasis on user-centered design is changing the way applications are created. In the past, many government applications were built from the perspective of the agency rather than from the perspective of the end user. The flexible, innovative nature of cloud technology makes it easier for agencies to improve the efficacy of their applications and what they ultimately deliver. In addition, cloud technologies can help agencies start getting a 360-degree view of how they interact with citizens, business partners and other agencies and even begin personalizing those experiences. In addition, software that manages, authenticates and verifies people’s credentials can ensure privacy while streamlining the customer experience. IDEA codifies the use of secure credentials across platforms and therefore will accelerate the use of trusted credentials in multiple environments so that people will be even more willing to conduct online transactions with the government.”

Read more insights from Acquia’s Vice President of Federal Sector, Peter Durand.

Why MultiCloud and Zero Trust Are Now Essential   

“The coronavirus pandemic has underscored the government’s need to offer a secure cloud environment that allows employees to access their data and applications anywhere, anytime and at virtually infinite scale. Many agencies found themselves unprepared to support the sudden move to telework in response to the pandemic. Some didn’t have enough VPNs or smart-card readers for their employees’ remote devices, for example. Google Cloud customers that were already using G Suite or Cloud Identity were able to make the transition to telework smoothly without the need for VPNs or other special technology. That was due in part to G Suite’s reliance on a zero trust architecture, which shifts access control from the network’s perimeter to individual users and devices.”

Read more insights from Google Cloud’s Director of Federal, Shannon Sullivan.

The Route to Secure, Fast Cloud Adoption

“SASE and CNAP pull together a number of different technologies and categories. But those are point-in-time definitions. Technologies evolve and their functions change over time, so rather than think about what category of product they need, agencies should focus on what they’re trying to accomplish and the business outcomes they want to achieve. Agencies should look for a platform that was built natively in the cloud. It should apply persistent protection to sensitive information no matter where it goes; offer complete visibility into data, context and user behavior across the entire environment; and take real-time action to correct policy violations and stop security threats.”

Read more insights from McAfee’s Senior Vice President of the Cloud Security Business Unit, Rajiv Gupta.

Cloud Security Considerations for DOD Mission Partners   

“Moving to the cloud requires a considerable level of effort and expense. Ensuring the security of applications or services running in a cloud adds another layer of complexity. When choosing a cloud service provider, organizations need to understand what security controls they will effectively inherit from that provider and what controls they will have to build and deploy on their own. For government agencies, FedRAMP provides a host of security levels and a robust number of security controls in a well-documented package, but Defense Department agencies also need to understand if they have any additional impact-level requirements for their applications and mission-critical data. As mission partners move to the cloud, they need to make sure that approved cloud providers can meet those baseline security and impact-level requirements.”

Read more insights from GDIT’s milCloud® 2.0 Cloud Services Portfolio Lead, Jeffrey Phelan.

The Evolution of Trusted Connections    

“Under TIC 3.0, agencies can still use network proxies, cloud access security brokers, and security information and event management (SIEM) tools to build a strong security framework, but they don’t have to run everything through a TIC. And users don’t have to struggle with increased latency and network complexity. Instead, the end-user experience is streamlined because cloud-native tools are handling processes and workloads. Agencies end up with a clean omnichannel experience for employees because their location no longer matters. Whether they are working on an iPad at home or a desktop computer at a government office, the security level and user experience are the same.”

Read more insights from Okta’s Solution Engineer, Habib Hourani.

Cloud: One Size Does Not Fit All

“Cloud is not a one-size-fits-all solution. Instead, finding the right fit depends on knowing agencies’ customers, the type of information they’re processing and their user base. Then it’s a question of aligning what the customer needs with the cloud offerings that are available. FedRAMP has been very successful at making that fit easier. The program brings transparency and consistency to the government’s use of cloud technology. Agencies know that an authorized company’s product or service has been rigorously reviewed under FedRAMP and that the government’s continuous monitoring program will provide information about how vulnerabilities are mitigated during the term of service.

Read more insights from SAP National Security Services’ Vice President and CISO, Ted Wagner.

How Cloud Makes Telework Smarter

“Smartsheet Gov enables employees to complete tasks more easily, efficiently and securely by working with systems on an automated or integrated basis. In addition, employees can access Smartsheet from wherever they are. They can share information and the results of their work via dashboards that multiple employees can view at one time and continue that seamless collaboration with their colleagues even when everyone is working from home. Smartsheet datasets are housed in a secure, FedRAMP-authorized cloud environment, which assures agencies that they can adhere to the same security protocols from outside the office. For example, if an agency needs to conduct a yearly audit that would normally take place with all the participants at a physical location, they can do the work remotely using Smartsheet Gov to run the same playbook, the same audit and the same workflow regardless of where those employees reside. Such borderless teams can reduce costs while increasing employee satisfaction and productivity.”

Read more insights from Smartsheet’s Vice President of Security, Risk and Compliance, Ignacio Martinez.

Visibility is Essential for Cloud Security

“The nature of an agency’s mission, data protection needs and other requirements suggest that multi-cloud and hybrid environments will be the norm. As we migrate to these new locales, there is an exponential deluge of data scattered across multiple systems and endpoints. It is critical that agencies have granular visibility into all the devices, workloads and applications running across these environments so that they can gain operational and security insights. The fidelity of data is another crucial factor because without it any technology has its limits and decisions may not ensure successful outcomes. To allay any fears about security, FedRAMP, a standardized framework for security assessments, was introduced. It has grown to be the gold standard for cloud security today.

Read more insights from Splunk’s Director of Industry Marketing for Public Sector and Education, Ashok Sankar.

How the Cloud is Redefining Security

“The Trusted Internet Connections Initiative was created in 2007 after the Office of Management and Budget conducted a study that found thousands of unprotected internet connections at agencies. Back then, we were using the internet mainly for email and web browsing, so when the government mandated that all internet traffic must go through a trusted connection, it made sense. But over the years, agencies have moved workloads to the cloud, and now employees’ activities rarely travel through an agency’s data center. As a result, TIC became a barrier to cloud adoption. The TIC 3.0 draft guidance, however, is a crucial step toward removing those obstacles.”

Read more insights from Zscaler’s Vice President of Global Government, Stephen Kovac.

 

Download the full Innovation in Government® report for more insights from these government cloud security thought leaders and additional industry research from FCW.