For government, artificial intelligence (AI) promises to streamline operations, facilitate decision-making and improve customer services in ways that weren’t possible before. Agencies have already begun using machine learning, robotic process automation, the internet of things and other AI tools to improve operations, but in many ways, AI’s potential is still untapped. In a recent survey of FCW readers, 72% said their agencies have not begun deploying AI-based tools, and 70% said their teams had no training in data science or AI. Learn the latest insights from industry thought leaders in artificial intelligence in Carahsoft’s Innovation in Government® report.
Continue reading →