Building a Data-Driven Government with AI

 

The federal government created the National Security Commission on AI in 2018 to make recommendations on how to advance the development of AI and related technologies for addressing national security and defense needs. The independent, bipartisan group of technologists, national security professionals, business executives and academic leaders released its final report in March. The 756-page report includes dire warnings about the U.S. falling behind adversaries that are already using AI to spread disinformation, hone cyberattacks and gain a technological advantage on the battlefield. It also offers comprehensive recommendations for boosting AI development in the U.S. and emphasizes AI’s vast potential for good. Experts say the use of trustworthy, reliable AI across government is essential to ensuring the public’s and agencies’ confidence in the technology and its outcomes. In a recent survey of FCW readers, 60% of respondents said the biggest obstacle to using AI was a lack of employees with the right skill set, followed closely by budget constraints (54%) and legacy technology that doesn’t support or integrate with AI (42%). Fortunately, government leaders are looking for ways to facilitate AI adoption. In June, the Biden administration established a task force that will create a blueprint for the National AI Research Resource (NAIRR), as specified in the National AI Initiative Act of 2020. Read the latest insights from industry thought leaders in Carahsoft’s Innovation in Government® report on AI.

 

How NVIDIA Helps Enable the Government’s AI Journey

“Federal spending on artificial intelligence and machine learning (AI/ML) has been growing year over year and could exceed $4 billion by 2023, according to a report by Bloomberg Government. In addition to the increased spending, in 2021 there have been a number of federal actions that further lay the groundwork for AI adoption. Most notably, the National Security Commission on AI called for the government to invest $200 billion in AI over the next 10 years. The federal government is now investing in AI at all levels, but there is much work yet to be done to enable the government’s adoption of AI. NVIDIA, a leader in AI computing, has been helping to enable the government’s AI journey in five key areas.”

Read more insights from NVIDIA’s Inception Lead for Public Sector, Margaret Amori.

 

FCW Oct/Nov Data-Driven AI Blog Embedded Image 2021Creating Explainable, Ethical AI Models

“The outcome of an AI model should be properly explained and communicated, and agencies must follow ethical standards for responsible AI. The Defense Department’s recent memo on AI spells out the importance of ensuring that the technology is traceable, governable and reliable, which maps to our core tenets at H2O.ai. Fortunately, the industry continues to make advances in the interpretability of increasingly complex machine learning models. There are many methods and tools that enable users to automatically create documentation to explain how a model works, identify biased data and detect changes in important elements, such as data drift. By enhancing operational transparency and oversight, agencies can ensure that they’re using ethical AI.”

Read more insights from H20.ai’s Vice President of Federal, Rohit Dhanda.

 

Taking the Guesswork Out of AI Adoption

“The problems that government needs to solve are often massive and complex. For example, huge and varied volumes of data are necessary for agencies to respond to natural and man-made disasters. It’s impossible for humans to glean insights from information at the scale and speed that machines can, which means AI is a perfect fit for government challenges. The optimal strategy is to consolidate AI tools and choose a platform that supports all of them. That approach requires less work than stitching together disparate tools, but more importantly, it ensures that those tools will work seamlessly together. As a result, agencies can streamline the way AI models are trained and deployed, and they can benefit from the expertise of the vendor’s team of AI experts. The goal is a turnkey AI solution that will scale in response to agencies’ needs.”

Read more insights from Clarifai’s Founder and CEO, Matt Zeiler.

 

Smart Government: The Convergence of Cloud, Data and AI

“The government’s progress on cloud adoption is central to its success with AI. Because agencies are trying to find answers to new questions, they need more and flexible compute and storage power than they have had in the past. Cloud technology provides a robust platform for those activities that is scalable to meet the demands of machine learning algorithms. AI is fueled by data, but information sharing has been a challenge in government for quite some time because organizational culture often encourages data owners to maintain discrete control over their information. Agencies must change that attitude so people can use whatever data they need and are entitled to access to address mission challenges.”

Read more insights from Cloudera Government Solutions’ President, Rob Carey.

 

Pioneering a Path to Robust Algorithm Testing  

“Let’s say a program office wants to buy an algorithm to understand and better inform investments in public housing. Such an algorithm can make sure that every dollar spent is going to the best use. But what if the data from one part of the country is a little different? Or what if an unusual situation happens, such as a drought slowly displacing thousands of people? These subtle changes might result in untrustworthy results. Performance scores will remain high, and yet millions of dollars will be misspent and people will be worse off. Every day, new weaknesses are discovered as algorithms are revealed to generate racist, sexist or other undesirable behaviors. How do agencies know if an algorithm is reliable? How can they compare algorithms from different vendors? These problems are slowing federal AI programs to a snail’s pace.”

Read more insights from CalypsoAI’s Director of Product, Mitchell Sipus.

 

How Synthetic Data Changes the AI Game

“Deciding how to leverage government data to increase the safety and security of our country is a central question in computer vision. Most solutions rely on machine learning models that have been trained with real-world data. Unfortunately, 80% of the work required for an artificial intelligence project is collecting and preparing data. As a result, capturing and labeling the right data becomes a heavy resource burden. That’s why synthetic data is a game-changer in AI. It reduces the time and costs involved in training the models because it removes the need for manual collection and labeling.”

Read more insights from CVEDIA’s Head of Data Science, Miguel Ferreira.

 

A Commitment to Wielding AI for Good

“Before we can scale AI and machine learning solutions for ourselves or our customers, we must first provide frictionless access to the robust tools and processes that every data scientist requires. To do that, we tap the best open-source software, develop some of our own internally and partner with leading tech companies like NVIDIA. Our AI Factory is a modular ecosystem for training, deploying and then sustaining AI models at scale. It streamlines access to compute, data, software and security to eliminate many of the complexities that can plague machine learning operations. As a result, users can focus on building models that solve complex challenges and allow them to iterate rapidly.”

Read more insights from Lockheed Martin’s Vice President of AI, Justin Taylor, Director of AI Foundations, Greg Forrest, and Director of AI Innovations, Mike Harasimowicz.

 

The Evolution in AI Technology

“AI and high-performance computing are intrinsically tied together. To process data and AI algorithms at the speed the technology requires, agencies need to upgrade their hardware. HPC architectures are the natural choice. Today agencies can essentially buy HPC systems for AI workloads that are scalable, flexible and efficient right off the shelf. Dell Technologies and other companies are building infrastructure solutions, and customers are layering on the software stack from places like GitHub. Companies are also creating composable architectures with virtual workloads across compute, memory, networking, storage devices and software.”

Read more insights from Dell Technologies.

 

Download the full Innovation in Government® report for more insights from these government AI leaders and additional industry research from FCW.­­­­­­­­­­­

Teaming Up on Emerging Technologies

In recent years, agencies’ growing need for IT modernization has prompted their biggest suppliers — federal systems integrators (FSIs) — to look for innovative ways to meet that need. FSIs’ deep working knowledge of government operations gives them a distinct advantage, but to provide all the expertise an agency needs on a contract, FSIs have always partnered with subcontractors. Now they are broadening their reach by seeking out cutting-edge companies that can help them develop solutions that incorporate the latest innovations in technology and strategy. Those “greater than the sum of their parts” solutions have a profound impact on agencies’ ability to meet mission-critical demands in a wide range of areas. In a recent survey of FCW readers, only 19% said they always know about the latest technologies. Adopting those technologies requires acquisition processes that are fast and flexible. 75% of respondents said their agencies rely on FSIs for complex IT projects. Many agencies are turning to agile methodologies, either on their own or with contractors, to develop and deliver solutions incrementally rather than taking years to launch a complete system. How can FSIs continue to meet these needs by partnering with innovative tech companies and small businesses? Read the latest insights from industry thought leaders in emerging technology in Carahsoft’s Innovation in Government® report.

 

A Risk-Adaptive Approach to Data Security

“Protecting data in today’s heterogeneous, highly dynamic IT environments is one of the biggest cybersecurity challenges agencies face, especially now that data is potentially being stored and touched by many people, devices, apps, services and systems. That’s why a strong data protection strategy goes well beyond encryption to incorporate zero trust principles. Rapidly changing IT environments and continuously evolving cyber threats require proactive, high-performing cybersecurity solutions that can adapt on the fly and constantly answer questions about what’s happening to data in terms of who, when, where, what and how. It is essential to create a platform in which tools and analytics can be integrated quickly to respond to current threats. In other words, rather than hundreds of best-of-breed solutions stitched together, agencies require a comprehensive, integrated solution.”

Read more insights from Cloudera’s Senior Director of Global Alliances, Jenn Azzolina, and Raytheon Intelligence and Spaces’s CTO of Cybersecurity and Special Missions, Michael Daly.

 

Eliminating the Boundaries to Health Care

“The COVID-19 pandemic exposed the reality that our health care system is not a system at all but a series of disconnected providers who struggle to coordinate with one another and support patients on their health journeys. The first generation of health IT was not built around patients. A patient is a different person in every medical system he or she encounters; hence, continuity of care across providers is filled with barriers. The same challenges are pervasive in federal, state and local government health agencies. Even when data comes into a system in a timely manner, it’s often unstructured and cannot be reconciled with the existing record. That puts a heavier burden on doctors, who have to build their own mental model of what a particular patient needs.”

Read more insights from Perspecta’s Chief Medical Information Officer, Shane McNamee, M.D. and Red Hat’s Field CTO for Federal Health, Ben Cushing.

 

IIG FCW Emerging Technologies Embedded Image 2021A Framework for Achieving Data Intelligence

“Highly adaptive adversaries confront the U.S. and its allies in every domain: air, sea, space, land and cyber. The aircraft, satellites, ships and ground vehicles that military forces operate collect an abundance of information, but processing and analyzing that amount of data can be daunting, especially given the multiple levels of security in which systems must operate. The Defense Department is pursuing a new way of warfighting based on a concept called joint all-domain operations. By synchronizing major systems and crucial data, DOD provides a complete picture of the battlespace and empowers warfighters to quickly make decisions that drive action so they can disrupt and overwhelm adversaries in seconds versus minutes when seconds really matter. There’s a new asset helping DOD and its allies realize this vision of the future battlespace: data.”

Read more insights from Collibra’s Senior Vice President for Public Sector, Aileen Black, and Lockheed Martin’s Vice President, Mike Baylor.

 

Partnering to Modernize the Customer Experience

“Working together allows ServiceNow and GDIT to respond to newly emerging capabilities very quickly. Because of its deep understanding of government agencies’ business operations, culture and processes, GDIT can support ServiceNow’s ability to deliver value in new ways. In one example, GDIT saw increasing demand from government customers for solutions authorized at the FedRAMP High level and helped ServiceNow meet this capability. The company now has an offering on Microsoft’s Azure cloud that has been authorized at FedRAMP High and the Defense Department’s Impact Level 5. In another example, GDIT uses insights from initiatives for large federal agencies, such as robotic process automation (RPA) solutions, to drive investments in leading-edge capabilities that have the best chance of achieving the desired outcomes.”

Read more insights from ServiceNow’s Vice President of Solution Consulting, Anto Tossounian, and GDIT’s Vice President of Federal Civilian, Brian Fogg.

 

Constructing a Next-Generation Data Architecture

“The conversation about data should start and stop with the mission impact and how quality data can improve decision-making and customer services. Once they have a clear understanding of their internal and external data assets — what data they have and how it can be used, along with the owners and sources of that data — agencies can progress toward intuitive AI-driven data catalogs. In addition, agencies should encourage a data-savvy culture across all layers of the organization and continually improve their data so that they can take advantage of modern applications. The volumes of government data would overwhelm any on-premises system, so moving to the cloud is essential for building a modern data architecture. However, simply lifting existing datasets into the cloud doesn’t solve the problem. People will work the way their data is organized, so rather than build data silos and create siloed workforces, agencies must combine data to empower their employees.”

Read more insights from Snowflake’s Chief Federal Technologist, Nicholas Speece, and Deloitte’s Principal of Strategy and Analytics, Vishal Kapur.

 

 A Faster Route to Secure Cloud Adoption for DOD

“Three substantive challenges have made it difficult for Defense Department agencies to adopt cloud technology. First is the complex and lengthy procurement process to obtain cloud services. Second are the networking and security challenges to establish a cloud environment and connection. Third is the costly challenge of refactoring applications for a specific cloud environment. The partnership between DISA’s milCloud 2.0 contract, General Dynamics Information Technology (GDIT) and VMware effectively eliminates all three of these challenges. A native, on-demand milCloud 2.0 VMware environment dramatically simplifies migrations, lowers the risk of cloud adoption by eliminating the refactoring of applications and workloads, and allows users to leverage familiar VMware solutions for a consistent operating model across their enterprise.”

Read more insights from VMware’s Vice President of Federal Sales, Bill Rowan, and GDIT’s Partner Accounts Director for milCloud 2.0, Brian Whitenight.

 

Download the full Innovation in Government® report for more insights from these government emerging technology thought leaders and additional industry research from FCW.

The Next Phase of AI in Government

For government, artificial intelligence (AI) promises to streamline operations, facilitate decision-making and improve customer services in ways that weren’t possible before. Agencies have already begun using machine learning, robotic process automation, the internet of things and other AI tools to improve operations, but in many ways, AI’s potential is still untapped. In a recent survey of FCW readers, 72% said their agencies have not begun deploying AI-based tools, and 70% said their teams had no training in data science or AI. Learn the latest insights from industry thought leaders in artificial intelligence in Carahsoft’s Innovation in Government® report.
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