Modernizing Government IT: A Case Study in JSM Implementation

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A local government entity responsible for managing IT service operations across multiple departments (including Utilities, Fire, Clerk’s Office, City Manager’s Office, Finance, HR, and more) needed to modernize its IT service management system. Their existing ITSM platform was costly, difficult to maintain, and fragmented across departments, making it inefficient to manage service operations. To streamline operations, they selected Atlassian’s Jira Service Management (JSM) as a scalable, cost-effective solution that could be rapidly deployed to support IT and departmental service needs.

ANB Technologies partnered with the government entity to implement JSM, leveraging ANB’s high-velocity accelerators to optimize processes, reduce costs, enhance delivery speed, and automate workflows.


Key Challenges:

The local government entity faced several challenges with its legacy ITSM system, including:

  • Fragmented Service Operations: Each department had its own service workflow, causing inefficiencies and inconsistencies in handling service requests.
  • High Costs: The existing system was expensive, requiring significant investment in maintenance and lengthy upgrades.
  • Difficult to Maintain and Scale: Expanding the system to support additional departments and use cases was slow and complex.
  • Manual and Inefficient Workflows: The lack of process standardization led to delays, increased workloads, and poor visibility into service requests.

Our Solution:

To address these challenges, ANB Technologies implemented JSM as a modern, centralized IT service management platform, leveraging ANB’s High-Velocity Accelerators—built on industry best practices and preconfigured JSM components—to enable rapid deployment and streamlined operations.

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  • Incident Management: Incident management processes was optimized with a structured JSM workflow for consistent issue resolution across departments. SLAs and an impact-urgency-priority matrix improved categorization, routing, and response efficiency, while automated notifications kept stakeholders informed.
  • Service Request Management: JSM implementation also included development of automated workflows of service request types across multiple departments. The implementation included workflows for IT-related requests such as software and hardware provisioning, email access, and account setup. HR processes like employee onboarding and offboarding were streamlined.
  • Self-Service Portal: A JSM based self-service portal was implemented, allowing employees to submit and track requests in real time. The portal was backed by a comprehensive knowledge base, equipping users with self-help resources to resolve common issues independently.
  • Comprehensive Knowledge Management: A centralized knowledge base in Confluence was introduced, providing end-users and service agents with structured access to troubleshooting guides, department procedures, and internal support documentation for seamless collaboration and issue resolution.
  • Asset Management: For asset tracking, JSM Asset management application was configured to manage IT and city-owned resources, including laptops, desktops, software licenses, and department-specific equipment such as vehicles and facility assets. Data relationships between users, groups, locations, and divisions were established to provide comprehensive asset visibility and lifecycle tracking.

Outcomes:

By leveraging Jira Service Management (JSM), ANB Technologies rapidly delivered a modern IT service management solution, enabling the local government entity to:

  • Empower Users with Self-Service & Knowledge Management: Employees could self-resolve issues and track their requests, reducing IT and administrative workload.
  • Reduce Costs: Transitioning to JSM eliminated costly maintenance and licensing fees, lowering overall expenses.
  • Streamline Service Operations & Reduce Resolution Times: Unified JSM incident and request workflows improved service delivery and significantly reduced resolution times.
  • Improve Transparency & Visibility: Departments gained real-time insights into service requests, incidents, and asset tracking.
  • Speed to deliver: By eliminating lengthy platform upgrades and enabling rapid development, the time to market for launching new JSM features was significantly reduced.

Conclusion

By implementing Jira Service Management (JSM), ANB Technologies enabled the local government entity to replace its costly, fragmented, and difficult-to-maintain system with a centralized, scalable solution. The rapidly deployed JSM platform streamlined workflows across departments, reduced operational costs, improved service efficiency, and enhanced visibility—ensuring long-term success.


Join Atlassian, ANB Technologies, and Carahsoft during our webinar on March 18, 2025 to learn more about this use case and implementing Jira Service Management into your agency.


Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, including Atlassian, we deliver solutions for Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the Carahsoft Blog to learn more about the latest trends in Government technology markets and solutions, as well as Carahsoft’s ecosystem of partner thought-leaders.

Navy Customer Executive: WEST 2025: Top 10 Insights on AI, Cybersecurity and More

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Government leaders, military officials and industry professionals gathered at AFCEA’s WEST 2025 conference to discuss the newest technologies, modern networking capabilities and cybersecurity initiatives that enhance operations within the Sea Services. As a technology provider for the Department of Defense (DoD) and industry experts affiliated with the Navy, Carahsoft and its partners are deeply aligned with the goals of the Navy and Sea Services and is committed to providing mission-critical technologies to keep the country safe. Carahsoft and over 90 of our partners, including Adobe, Appgate, Crowdstrike, Docusign, HashiCorp, Hitachi, Qualys and WIZ joined at WEST 2025 to showcase solutions in artificial intelligence (AI), cybersecurity, DevSecOps, Zero Trust and more.  

Check out the action from San Diego, California in our West 2025 recap video!

Here are the top ten insights for the technology industry and Government from this year’s conference.  

1. Artificial Intelligence (AI) in the U.S. Navy

There are many opportunities for AI in the Navy, such as the OpenShip Tool and its usage of OpenAI’s Whisper model to translate incoming communications through the Navy’s Very High Frequency (VHF) radios. Remote monitoring can detect issues with technology and support rapid troubleshooting. AI can also be used to predict turnaround time, helping the workforce choose when to prioritize projects and deliver items on time.  

AI can simplify operations. PMS 406 unmanned Maritime Systems runs the Unmanned Maritime Autonomy Architecture (UMAA), whose architecture creates a low barrier of entry for operation. With AI, update 6.0 of the UMAA and the Navy’s “Replicator initiative,” which works to field hundreds of autonomous systems by August 2025,” every soldier could operate a drone.  

In the session “Fleet AI Deployment,” Lieutenant Artem Sherbinin, the Chief Technology Officer for the U.S. Navy ‘s Task Force Hopper, reviewed the three priority areas for the Navy’s AI usage, which are to: 

  • Outthink adversaries 
  • Enhance administrative work 
  • Maintain goal of keeping 80% of combat surge-ready fleet 

By using AI capabilities, the Navy can empower its acquisition force to act efficiently and quickly. Lieutenant Sherbinin also discussed two upcoming projects. Navy warships produce 150TB of data per warship per day. To manage this massive volume of data, the Navy is building a Warfighting Data and AI Ecosystem. This tool’s requirements are being drafted and will be submitted in the upcoming fiscal year, but currently include components such as data extraction, data processing and sensor updates to ships underway. Vendors should keep an eye out for pre-RFPs and RFI opportunities surrounding this capability.  The second project is a new Commercial Solutions Offering (CSO), the Surface Lethality CSO. This soon to be released solution will be released through the Defense Innovation Unit on AI for Surface Lethality, and will expedite decision-making and enable the Navy to keep ahead of adversaries.  

2. Red Teaming to Improve Cybersecurity

In the session “Leveraging Cloud to Accelerate Unmanned and Autonomous System (UAS) Mission Critical Capabilities,” Allen Mcafee, CTO of Fuse Integration, discussed the desire to increase red teaming—a process for testing cybersecurity by having allied hackers conduct non-threatening breaches—amongst autonomous systems to increase the robust quality of existing programs, especially in the electronic and kinetic fields. Vendors that specialize in cybersecurity solutions for autonomous systems should offer red team services to help solidify UAS security.  

3. The Importance of Maritime Trade to Cybersecurity

In the session “Office of Naval Intelligence Brief,” Rear Admiral Mike Brooks, Commander of the Office of Naval Intelligence (ONI), spoke heavily on the criticality of maritime trade and the effect it has on the posture of the Navy. Chokeholds on shipping ports can hinder the economy, and so ONI is placing further emphasis on gathering intelligence in this area to preserve supply chains.   

4. DISA’s New Cloud-Based Mission Partner Environment

To address logistic challenges, the Defense Information Systems Agency (DISA) developed a mission partner environment within the cloud. This tool acts as a joint sustainment decision tool and will feature an application hosting platform. DISA will initially host this environment, but is looking for commercial partners to host the platform and ensure its accessibility to all allies and partners. 

5. Business Initiatives

The Navy has upgraded its approach to doing business, releasing its Information Superiority Vision (ISV) 2.0. In the initial version, the Navy’s framework for business was “Modernize, Innovate and Defend.” The 2.0 System is: 

Optimize – IT teams can integrate new systems and turn off outdated ones 

Secure – Personnel should think proactively in the design phase, rather than the more reactive “defend” 

Decide – Staff places data into the hands of people who need it 

This new system focuses on being proactive and innovative, integrating a focus on the workforce. Vendors should determine how their solutions fit into one or more of these pillars when marketing their technology and solutions. 

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The Navy can learn from all types of industries and technology. Former Commander of the U.S. Pacific Command and Former Ambassador to the Republic of South Korea Admiral Harry B. Harris Jr. recounts an example from the 1930s where the Marine Corps struggled to field a landing craft. The solution came from examining a small civilian craft in the local area, showcasing a “Higgins Boat Moment” where the Marine Corps were able to learn from civilian technologies, highlighting the importance of dual-use technology that is prioritized by the DoD. 

Business is fulfilled when employees have bandwidth. In the session “Bringing Enterprise IT to the Edge to Accelerate Innovation,” Captain Kevin White of the PEO C4I PMW/A 170 Navy Communications and GPS Navigation Program discussed how bandwidth can fall into three different categories: morale, business applications and tactical services. When sailors have excellent bandwidth for morale and business applications, they are more efficient tactically.  

The DoD is working on a portal that provides information and education on Small Business Innovation Research (SBIR) and Small Business Technology Transfer (SBTT) programs. This portal assists in creating effective proposals and understanding language and resources. This page, while accessible, is still in development and will continue to be fleshed out in the upcoming weeks.   

6. Renewing Technology

In the session “I’m charged with Putting a Flux Capacitor in a 1995 Mazda,” Brigadier General of the U.S. Marine Corps and Commanding General of the Marine Corps Installations West Nick I. Brown mentions that whether it is power systems or IT, infrastructure needs to be in place to accept new technology. Much of the DoD’s infrastructure is build on legacy systems or is out of date and needs to be replaced or upgraded before advanced solutions can be put in place. The U.S. Marine Corps is looking for vendors to help with new technology instillations and upgrading existing infrastructure, especially on the West coast. The U.S. Navy is allocating funds to achieve similar goals.  It aims to improve its outdated infrastructure and systems to carry out technology initiatives by the Program Executive Office Digital and support the Navy’s culture of excellence.  

In the session “Why Have a Lambo if You Don’t Have the Road?”, Col. Jared Voneida discussed five major areas that DISA is working on: 

  • Building commercial and Government data centers 
  • Improving theater transport and host nation infrastructure 
  • Fortifying existing cybersecurity infrastructure and Defensive Cyberspace Operations-Internal Defensive Measures (DCO-IDM) 
  • Maintaining command and control of the network 
  • Completing initiatives by 2027 

The Colonel also emphasized the need to divest from legacy time division multiplexing (TDM) infrastructure. While AI and machine learning (ML) has a plethora of uses, until AI/ML software divests from TDM infrastructure, DISA cannot utilize it effectively to assist with their network and data. With updated networks and hardware in place, the Navy and DoD can utilize the newest advanced solutions.  

7. IT at the Center of the Workforce 

To meet the rising demand in recruitment, the Navy has released its new enlisting agent, Robotics Warfare Specialist. With cybersecurity being more at the center of safety, the Navy aims to train more sailors in IT. Additionally, the Navy has released a new enlisted rating, Robotics Warfare Specialist, a new job that helps ensure effective planning and control of autonomous systems.  

8. Improving Productivity by Decreasing Troubleshooting

IT and software issues can lead to lost productivity. RAND Corporation, a research and development nonprofit, recently released a report regarding the viral LinkedIn post “Fix Our Computers” that highlighted user experience challenges with IT systems in the DoD. Their report estimated, on the conservative side, $2.5 billion in lost productivity due to IT and software difficulties.  The Sea Services aim to increase the user friendliness of software to decrease the time lost to troubleshooting. In the sessions “Bringing Enterprise IT to the Edge to Accelerate Innovation,” Captain White of the U.S. Navy attributed the largest productivity gaps to IT teams relying on command line programing. Captain White encourages industries to develop more user-friendly systems that do not rely on command lines.   

9. Compliance is No Longer Enough

In the session “DON CIO Perspective,” Navy CIO Jane Rathbun states that while Authority to Operate (ATO) tells you how secure a system is at that point in time, it does not encourage the readiness mindset that is optimal for protecting cybersecurity. Rathbun encourages switching to continuous monitoring and authorizations of systems, rather than stopping at ATO compliance. Rathbun specifically noted threat analysis and continuous monitoring as areas vendors might be assessed on in the future.  

10. DevSecOps Products that Improve Marine Corps Productivity 

The Marine Corps showcased 11 different products manufactured by the software factory product line related to development, security and operations (DevSecOps).  

Check out details on the products below: 

  • MyCareer – Supports the Manpower Management Enlisted Assignments (MMEA) and aids Marines by monitoring conversations, providing a virtual queue and matching partners based on data on marine preferences 
  • ItemEyes – Provides marine units with a digitized inventory 
  • Sensor Processing Analysis Radar Translation Application (SPARTA) – Hosts data from radar, automatic identification system (AIS) and unmanned systems all in one user-friendly interface 
  • CRUSADER – Controls, processes and detects radar information in one easy to use library 
  • Real-time Alerting, Interference Detection & Electromagnetic Reporting (RAIDER) – Provides real-time alerts for anomalies detected in the electromagnetic spectrum 
  • All-domain Electromagnetic and Radio Organic Trainer (AeroT) – Helps Marines simulate and visualize their electromagnetic signature 
  • EXODUS – Provides evacuees located abroad with personal services, such as mobile passport processing 
  • TAK Design System – Helps Marines navigate and build plugins for Tactical Assault Kit (TAK) 
  • ReserveHub – Enables Marines to find ideal areas when relocating, boosting retention rates 
  • SnapDB – Analyzes pictures taken by unmanned aerial systems (UAS) 
  • J-Series Message Library, Government Open-Source (JSML) – Translates code into J-Series 

Through the developing partnerships between the technology industry and Government as well as Carahsoft and our partners, the DoD can streamline in areas such as artificial intelligence, cybersecurity, DevSecOps, compliance and more. These insights from West 2025 illustrate the Navy and Sea Service’s commitment to continual innovation and maintaining the safety of the nation.  

To learn more about cybersecurity and the defense industry, visit Carahsoft’s defense portfolio to explore solutions showcased at AFCEA’s WEST 2025. For additional research into the key takeaways industry and Government leaders presented at WEST, view Carahsoft’s extensive market research brief for a recap.  

Better Together: How HPE, AMD and Nutanix Empower Modern Enterprises

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The rapid evolution of enterprise technology has made modernization an urgent priority. Businesses today face challenges ranging from complex infrastructure and escalating costs to the rising demands of artificial intelligence (AI) and hybrid cloud environments. Together, Hewlett Packard Enterprise (HPE), Advanced Micro Devices (AMD) and Nutanix provide unified solutions that simplify operations, strengthen security and deliver unmatched performance, empowering organizations to navigate current demands and prepare for the future.


Addressing Market Challenges with Innovation

In a dynamic market where infrastructure complexity and cost pressures are top concerns, the combined expertise of HPE, AMD and Nutanix is driving transformative solutions. Nutanix’s hyperconverged infrastructure (HCI) simplifies multicloud management, enabling organizations to run workloads across on-premises, public and private clouds or colocation sites. With intuitive tools like Prism, Nutanix delivers flexibility, cost efficiency and robust security.

On the hardware side, AMD’s EPYC Central Processing Units (CPUs) have revolutionized the data center market, achieving a 34% market share through scalability (i.e. higher core count options that help reduce server footprint). Designed for diverse workloads, including analytics and hybrid workforce applications, AMD solutions like the 4th Gen EPYC CPUs provide outstanding performance while optimizing total cost of ownership (TCO).

Meanwhile, HPE’s ProLiant DX Gen 11 servers offer fast deployment, tailored configurations and scalable options for diverse business needs. Supported by OpEx models like GreenLake, HPE ensures financial flexibility, making modernization accessible for organizations of all sizes.


Unlocking the Potential of AI

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AI is reshaping industries, and the HPE, AMD and Nutanix partnership enables enterprises to meet these infrastructure demands. Nutanix’s HCI platform, paired with AMD’s EPYC CPUs, deliver optimized performance for AI and machine learning (ML) workloads. The Nutanix DX 385 model supports up to four double-wide Graphics Processing Units (GPUs), providing accelerated compute for AI-driven environments. With features like network microsegmentation and automated lifecycle management, Nutanix ensures secure, optimized environments for AI applications.

AMD’s EPYC processors are tailored for AI applications, from small-scale enterprise large language models (LLMs) to large-scale generative AI. High core density and features like Secure Encrypted Virtualization (SEV) ensure robust performance and security. HPE complements this with ProLiant DX servers designed for AI workloads, including their “GPU in a Box” model, which simplifies deployment and scales with demand, making it easier for businesses to meet the demands of AI-driven applications. Together, these technologies provide enterprises with the computational power and flexibility to unlock AI’s potential within hybrid cloud environments.


Simplifying Modernization Across Infrastructure

Modernization is no longer optional—it is a necessity for businesses navigating an evolving IT landscape. Businesses face the dual challenge of balancing legacy infrastructure needs with the demands of the future. HPE, AMD and Nutanix simplify this transition by addressing performance, security, management and integration, ensuring organizations modernize effectively while maintaining operational continuity.

Performance

Nutanix software on AMD EPYC-powered HPE ProLiant DX servers handles workloads like virtualization, analytics, big data and AI/ML with exceptional performance. The 4th Gen EPYC CPUs deliver high performance across metrics including per core and per server, reducing infrastructure costs. High-frequency CPU options enable the provisioning of more virtual machines and workloads without increasing physical cores, ensuring businesses can scale seamlessly as demands evolve. HPE delivers two high-performance NVMe storage options, designed to boost data center performance while ensuring reliability and security. HPE NVMe Mixed Use (MU) SSDs use Peripheral Component Interconnect Express (PCIe) Gen4 to boost performance for Big Data, high-performance computing (HPC) and virtualization with fast transfers and low latency. HPE NVMe Read Intensive (RI) SSDs optimize read-heavy workloads like web servers, storage and caching with high-speed PCIe Gen3 and Gen4.

Security

Nutanix integrates features like automatic auditing, encryption and network microsegmentation to ensure compliance and safeguard IT environments. AMD EPYC processors add another layer of protection with SEV, isolating virtual machines with memory encryption for silicon-level protection. HPE’s Silicon Root of Trust protects firmware from the boot process and continuously monitors the Basic Input/Output System (BIOS), ensuring server integrity and preventing breaches​.

Management

Managing modern IT environments is simplified with Nutanix’s one-click updates and lifecycle management capabilities, which integrate seamlessly with HPE’s Service Pack for ProLiant. Nutanix Prism offers a unified management plane, enabling centralized control for clusters, applications and data. The intuitive management interface reduces complexity, empowering IT teams to handle hybrid cloud environments with ease and efficiency.

Integration

Pre-installed with Nutanix Acropolis OS (AOS), HPE ProLiant DX servers offer out-of-the-box solutions optimized for AMD EPYC processors. These systems support diverse hypervisors, including Nutanix Acropolis Hypervisor (AHV) and third-party options, giving businesses the flexibility to tailor infrastructure setups to specific needs. This collaboration ensures workload-specific performance and seamless integration across various deployment environments, helping businesses modernize without disruption.


HPE, AMD and Nutanix demonstrate the power of collaboration by offering a unified approach to modernization. By combining high performance, robust security, streamlined management and flexible integration, their solutions provide businesses with the tools they need to meet today’s challenges and prepare for tomorrow’s demands. Collectively, they simplify the journey to modernization, proving that they truly are better together.


Discover how HPE, AMD and Nutanix are better together in delivering powerful, secure and scalable solutions for modern enterprises. Watch our webinar, “Modernize Your Infrastructure with HPE & Nutanix – Powered by AMD,” to explore cutting-edge innovations and actionable strategies that transform IT environments.


Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, including HPE, AMD and Nutanix, we deliver solutions for Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the Carahsoft Blog to learn more about the latest trends in Government technology markets and solutions, as well as Carahsoft’s ecosystem of partner thought-leaders.

CMMC Program Executive: How Defense Industrial Base Organizations Can Prepare for the CMMC Program

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The New CMMC Rule 

The security of each organization that supplies goods or services to the Department of Defense (DoD) is of vital importance to the nation’s cyber resilience. The CMMC Program is a part of a holistic initiative by the DoD and Federal Government to enforce cybersecurity standards for DoD contractors and subcontractors and increase supply chain visibility and resilience overall. FedRAMP has increased the security levels of Cloud Service Providers (CSPs) and Software as a Service (SaaS) companies in the technology supply chain. Within the DoD supply chain, CMMC encourages DIB organizations to raise their cyber maturity and resilience. The Code of Federal Regulations (CFR) Title 32 rule passed its 60-day Congressional review on December 16, 2024, officially launching the new Cybersecurity Maturity Model Certification (CMMC) Program. The last remaining step to operationalizing CMMC is the CFR Title 48 rule, which will allow the Government to implement CMMC requirements into contracts and is estimated to launch this year. Defense Industrial Base (DIB) organizations will begin to see CMMC requirements in their contracts with the DoD and related agencies and must be prepared to demonstrate their compliance with the new regulations.  

In the latest version, DOD contracts will require one of three cyber maturity levels for all prime or subcontractor organizations under a given contract.  During Phase One of the program rollout, DIB organizations will need to provide a self-assessment of their relevant maturity level for the contracts they desire. Then in Phase Two, estimated to begin in 2026, maturity level two contracts will require assessments conducted by a third-party Cyber AB approved C3PAO.  The program will be completely rolled out over four phases.   


Gaining CMMC Compliance 

It will be vital for all organizations to have the relevant level of cyber maturity so that they can continue delivering work, goods and services to the DoD. Whether they are the prime contractor or a subcontractor, defense contractors should expect to see CMMC requirements in their contracts. Prime contractors will pass the maturity level requirements down to subcontractors as a condition of receiving sub-contract work.  

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Since the DoD first announced the CMMC Program, it has been building momentum and communicating the framework of the Program to DIB organizations. While there have been minor changes, the core of the framework has remained consistent over the past four years. DIB organizations that have not begun working on compliance should start immediately so they can deliver a self-assessment in early 2025 or a third-party audit in 2026 if they are a level two contractor. With the limited supply of C3PAOs and CMMC assessors, there will likely be a supply shortage resulting in back logs for scheduling a CMMC assessment. Furthermore, organizations looking to utilize external service providers (ESPs) need to engage with those companies early, as there is a limited supply of available compliant options. Ultimately, gaining CMMC compliance is a critical national security mission. With cyber security and data becoming more paramount to the strength of a nation, protecting the data that resides outside DoD firewalls on contractor networks is imperative. 


Changes to the Contracting World 

CMMC encourages DIB organizations to raise their cyber maturity and resilience. Many DIB customers have begun with self-assessments, engaged with consultants for gap assessments and migrated to Government cloud products. This trend has spread to the civilian side of the Federal Government, as well as to American allies, who have discussed or announced mandatory certification programs modeled on National Institute of Standards and Technology (NIST) standards. But for some small and medium sized businesses, cost is a barrier to gaining CMMC compliance, especially for level two or above. The defense industry has responded to that challenge by innovating and developing more offerings for advisory and consulting services, managed services and purpose-built technology that will help companies accelerate their CMMC journey. This expansion of choice allows for a more ideal fit for each individual company based on its unique environment, considering factors such as in-house talent, available resources and budget.  

It is not just prime contractors that must have the appropriate CMMC certification, but subcontractors as well. They will need the same CMMC maturity level as their prime contractor before storing or processing any Controlled Unclassified Information (CUI) or Federal Contract Information (FCI) as part of a contract delivery. To maintain competitiveness, subcontractors will need to achieve CMMC compliance of their own.  Ultimately, the prime will be responsible for validating the CMMC maturity level of their subcontractors and will need to put in place a process to do so.  

Ultimately, CMMC compliance is a vital contribution to the security of Federal data. Whether an organization is beginning to research CMMC, scoping out the boundaries of their CUI environment, or preparing to remediate the gaps to full compliance, it is a good time to start thinking about CMMC compliance.  


How Carahsoft Can Help 

Carahsoft is a proud part of the cybersecurity industry and the CMMC ecosystem. Gaining CMMC compliance can be a costly and time-consuming process; Carahsoft can guide your organization through all the available options and help make decisions that are best suited to meet your organization’s unique needs. As a value added reseller that represents over 200 cybersecurity technology vendors, and with over 1000 team members focused on our wide breadth of cyber offerings, Carahsoft can support DIB organizations in addressing every CMMC maturity level and capability domain. Carahsoft can foster connections with service providers, subject matter experts and advisory consultants that can help organizations prepare for or execute a CMMC assessment. By tracking policies and trends that align with customer needs, Carahsoft can pair your organization with the right technology to address your needs, as well as offer news, educational material, events and other resources to make an informed decision for CMMC compliance.  

To learn more about gaining CMMC compliance, visit Carahsoft’s CMMC Compliant Products and Services portfolio.  

Improve Airport Operations, Efficiency and Oversight with GIS Technology

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As airports are experiencing a significant growth in passenger volumes, they face increasingly complex demands on infrastructure and operations. Geographic Information Systems (GIS) technology that collects, stores, manages, analyzes, and outputs spatial and nonspatial data, is essential for improving efficiency, ensuring safety, and maintaining customer satisfaction at airports. By integrating data from multiple sources, and by providing a comprehensive view of operations, GIS is being used to ingest and analyze real-time data feeds to support operations. GIS tools are deployed at airports to monitor and help manage facilities, maintain situational awareness, and to remotely track assets. Geographic Information Systems integrate with enterprise asset management systems, allowing facilities managers to visualize and schedule work orders and to monitor work activity, repairs, and predictive maintenance.


Manage Data With Real Time GIS

Airports maintain many staff, equipment and vehicles that move continually throughout their air and landsides. Whether it is during normal operation, in inclement weather, or when unplanned activity occurs, GIS technology improves real time situational awareness, safety, and operational efficiency. GIS enables supervisors and decision makers to track and manage mobile assets and field workers. As the information associated with these individuals, assets, and activities is collected and stored in secure, enterprise databases, the power to visualize and analyze them becomes available. These analyses include visualizing the movement of passenger baggage carts and other ground service vehicles, the locations of scissor lifts, power tools, wheelchairs, heavy equipment, accessories, and more.

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Airfield Inspectors are leveraging GIS to help them conduct daily Part 139 Inspections more quickly and efficiently. Using any Android or iOS mobile device, inspectors are capturing the locations, attributes, photographs, and other details of discrepancies in real time. The GIS field application they use for reporting leverages webhooks to generate work orders as soon as the issues are observed. This reduces maintenance response times and improves safety. Webhooks automatically push selected information about discrepancies to third EAMs, automatically initiating work orders. Webhooks are configured to immediately notify maintenance supervisors via SMS and emails of these issues, informing them of the need to take prompt action. With Indoor GIS technology, airports now have interactive, detailed interior floor plans of terminals where passenger activity can be tracked and analyzed. Understanding passenger movements and clustering throughout terminals and across time, helps facility, real estate, and lease managers make data driven decisions that ultimately boost revenue and improve customer satisfaction.


Safety and Security Through Readiness State

Safety and security are top priorities for airports. GIS is helping staff and tenants be safer and compliant with Federal Aviation Administration (FAA) safety, security, and environment regulations. To comply with FAA regulations, airports use GIS to improve their situational awareness. Noise monitoring tools give employees and aircraft operators better awareness of the airport environment by generating and visualizing real-time and historic data on the noise associated with flight operations. CCTV footage of activity and incidents help personnel at Airport Integrated Operations Centers (AIOCs) see, manage, and mitigate risks by understanding and learning from accidents so they can promote and encourage safer workplace behavior. Airlines also maintain AIOCs where GIS technology provides decision makers with Operations Dashboards giving them live 365/24/7 monitoring. Because location is the core of situational awareness, GIS is an essential component in maintaining safe, compliant operations. GIS technology is being used to see events and activity, and sends automated alerts of normal, unplanned, or suspicious activity, as well as inclement weather to stakeholders. By making real-time, location-based data more secure, accessible, and efficient, airports and air carriers go beyond safety and security, offering optimal customer service.


GIS and Oversight Granting Operational Efficiency 

To improve customer satisfaction, airports aim to reduce latency, wait times and delays, such as the time between when a passenger deplanes and when they receive their belongings at baggage claim carousels. By using GIS network analysis, airports are leveraging sensors attached to baggage handling vehicles to track their progress. This data can help airports make better data-driven decisions about route efficiency. Keeping track of mobile assets, vehicles, and personnel reduces turn times including taxi delays, gate availability and reassignments, deboarding, cleaning and passenger boarding; thereby, improving on time performance. In the longer term, these processes positively impact efficiency and help smart airports and tenants increase productivity and reduce costs.

GIS empowers users with Web Apps that offer secure, real time and historic oversight of their assets. Through geofences, virtual boundaries that correspond to real-world geographic areas, airports can track and monitor the movement of mobile assets in and around terminals and facilities. With these apps, planners and decision makers can see when and where equipment, tools, and personnel are active or idle. This oversight can help track fuel usage, schedule the parking of planes and more; allowing airports to optimize fuel usage, cutting down on cost and emissions. GIS can help streamline and automate routine tasks, such as vehicle and equipment inspections and maintenance reporting.


Enhance Efficiency with Samsara and Esri’s ArcGIS Velocity

Optimize airport operations using real time data, GIS mapping and geofencing using the Samsara Connected Operations Cloud and Esri’s ArcGIS Velocity. With Samsara and Velocity, airports can use GIS technology to map infield areas and create geofenced zones, tracking and measuring infield equipment to improve the readiness state, safety and security of airports.


Watch our on-demand webinar to learn more about leveraging Esri’s ArcGIS Velocity, along with the Samsara Connected Operations Cloud to analyze real-time data feeds to improve airport operations.


Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, including Samsara, we deliver solutions for Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the Carahsoft Blog to learn more about the latest trends in Government technology markets and solutions, as well as Carahsoft’s ecosystem of partner thought-leaders.

The Top 10 AI Events for Government in 2025

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Artificial intelligence (AI) has grown from simple automation and robotics in the mid-20th century to modern-day advanced technology, experiencing major evolution within the last several years. The power of AI and increased usage across many Public Sector markets has sparked a new wave of innovation surrounding development of tools, solutions, policy, ethics and more. Whether showcasing new technologies or networking with AI tech industry experts, dive into Carahsoft’s recommendations below for the top upcoming AI events to attend this year as we explore all these topics and what is to come for AI. 

 

Ai4 

August 11 – 13 | Las Vegas, NV | In-Person Event  

Ai4 2025 is North America’s premier artificial intelligence conference, scheduled for August 11–13 at the MGM Grand in Las Vegas. The event is set to host over 8,000 attendees, 600+ speakers, and 250+ exhibitors, offering a comprehensive platform for exploring AI advancements across various industries, including the public sector. 

Ai4 2025 features a dedicated Government Track that delves into how AI transforms public services, enhancing operational efficiency and improving decision-making within Government agencies. 

Key Themes and Sessions Include: 

  • AI in Public Infrastructure: Insights from leaders like Dr. Mike Horton, Chief AI Officer at the U.S. Department of Transportation, on integrating AI into transportation systems while navigating regulatory landscapes. 
  • Healthcare Innovations: Discussions on how the Veterans Health Administration is leveraging AI to enhance patient care through proactive and personalized solutions. 
  • Ethical AI and Governance: Exploration of AI ethics, data governance and compliance, crucial for public sector implementations. 

Join and connect with Carahsoft partners at Ai4, including: Dataiku, Dell Technologies, Google Cloud, IBM, MongoDB, Oracle, Red Hat, Anaconda, Lilt, NetApp, Snorkel, ZLTech, Weights & Biases, Yurts and Domino. 

Public Sector Low-Code App Engine Innovation Workshop 

August 13 – 14 | Vienna, VA | In-Person Event 

This two-day, hands-on Low-Code App Engine Innovation Workshop will show how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. 

During this workshop, attendees will learn: 

  • How to identify the right problems to solve in your agency with Low-Code tools. 
  • Successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s Low-Code App Engine. 
  • Practice ideation and rapid Low-Code app creation techniques that focus on making the world of work, work better. 

Carahsoft is the proud host of this event and is please to offer 16.6 continuing professional education (CPE) credits to those that attend the event through NASBA. 

State & Local Government AI Summit 

August 14 | Boston, MA | In-Person Event 

The Center for Public Sector AI and the Center for Digital Government are building on the momentum of their AI Summit by bringing together state and local CIOs, AI leaders, and private sector partners to explore how artificial intelligence is reshaping Government. As agencies work to unlock AI’s potential while addressing trust, ethics, privacy and workforce challenges, this event offers a dynamic space to connect with peers and innovators who are driving real transformation across Government. 

Connect with Carahsoft partners AWS, Dataminr and Dell Technologies at the State and Local AI Summit. 

AI For Defense Summit 

September 3-4 | National Harbor, MD | In-Person Event

The 4th Annual AI for Defense Summit will bring together leaders from the Department of Defense (DoD), Federal agencies, industry, academia and the intelligence community to explore the strategic integration of artificial intelligence in defense operations. This year’s event will showcase advancements in generative AI, autonomous systems, cybersecurity, and operational AI, while addressing key topics like software acquisition reform, human-machine integration, and safeguarding critical infrastructure. Through panels, keynote sessions, and networking, attendees will gain insights into how AI is reshaping warfighting capabilities, accelerating decision-making, and strengthening national security across all domains.

Connect with Carahsoft partners, including OpenAI, Ask Sage, Fiddler, Everfox, Seekr, AutogenAI and Scale AI.

Billington Cybersecurity Summit 

September 9-12 | Washington, D.C. | In-Person Event 

A long-standing and experienced event, the Billington Cybersecurity Summit features an extensive array of cyber topics, speakers, sessions, and interactive breakouts for attendees to truly immerse themselves in the world of today’s emerging cybersecurity solutions and trends. In its 16th year, this leading Government cybersecurity summit promises an exceptional lineup of Government presenters, an invaluable leadership luncheon, an all-attendee networking reception and over 100 vendor booths featuring strategy development and technology demos. 

For a sneak peek into what you can expect at the summit, topics covered during last year’s event included:  

  • Zero Trust 
  • Ransomware 
  • Advancing cyber diplomacy 
  • Learning how to use proactive defenses 
  • Engineering AI into cybersecurity platforms 
  • Implementing an effective risk management approach 
  • Protecting critical infrastructure 

Stay tuned to the website for announcements around the speaker lineup and further summit information. 

Carahsoft is looking forward to sponsoring this year’s event and will feature a booth to engage with attendees throughout the week. We will also be hosting a large partner pavilion and encourage attendees to stop by and learn more about our partners and their technology solutions! Check out the events tab on our website for more details closer to the event! 

ACT-IAC Digital Transformation Summit  

September 17 | Reston, VA | In-Person Event 

Digital transformation is reshaping how Government, industry and academia operate by leveraging new and evolving technologies to streamline business processes, reduce manual work through automation and expand access by overcoming geographic limitations. It enhances efficiency, agility and scalability, while delivering greater value and satisfaction to staff, customers and stakeholders. Often described as “reimagining how we do business,” successful digital transformation requires strong leadership, a clear vision, staff buy-in, and a solid understanding of how to maximize the impact of technology investments. 

Sessions to Look Out for: Breaking Ground: Real-World Implementation of AI and Next-Gen Technologies and Workforce Management in the Digital Age: AI-Driven Strategies for Recruitment, Retention, and Engagement of Government Employees 

This Summit is being planned and hosted by ACT-IAC and Carahsoft and will focus on where Digital Transformation is today, how it has been used to transition to new innovative technologies and how it has improved overall performance. This event will also include an international element to hear how other countries have utilized digital technologies successfully. 

Dreamforce 

October 14 – 16 | San Francisco, CA | In-Person Event 

Dreamforce 2025, Salesforce’s flagship technology conference emphasizes AI-driven transformation, with a particular focus on the public sector. A central theme is “Agentforce,” Salesforce’s AI-powered digital labor platform designed to enhance operational efficiency and service delivery. For public sector organizations, Agentforce offers tools to automate tasks, improve constituent services, and streamline workflows. Sessions will showcase real-world applications, such as AI-powered virtual assistants, automated case management, and advanced analytics through Tableau Next, all aimed at modernizing government operations 

Sessions to Look Out for: Public Sector Product Roadmap: Future-Proof Your Mission and Elevate Every Education Journey with AI, Data, and Action. 

Carahsoft partner, Salesforce, returns with the most impactful event of the year. Carahsoft is looking forward to hosting a Public Sector networking reception at Dreamforce again in 2025. Stay tuned for more details to attend or participate alongside us as a sponsor! Check out the events tab on our website for more details closer to the event! 

GovAI Summit 

October 27 – 29 | Arlington, VA | In-Person Event 

The GovAI Summit 2025, scheduled for October 27–29 in Arlington, Virginia, is a premier event focused on the integration of artificial intelligence within the public sector. Organized by Modev, the summit aims to bring together government officials, policymakers, technologists, and industry leaders to explore the transformative potential of AI in governance. 

Discussions will emphasize the importance of ethical, non-discriminatory, and responsible AI governance, aligning with the mission of the GovAI Coalition to promote AI for social good. 

SC25: International Conference for High Performance Computing 

Carahsoft Top 10 AI Events Carahsoft Blog Embedded Image 2025

November 16-21 | St. Louis, MO | Hybrid Event 

Supercomputing25 (SC25) is the premier global conference for high-performance computing (HPC), networking, storage and analysis, tailored to address the needs of Government, defense and research organizations. This year’s event explores the transformative impact of HPC technologies on solving critical challenges, advancing national security and driving innovation across scientific and governmental missions. 

At SC25, there will be a wide array of programming including presentations on new research, showcasing innovative work or practices and teaching and guiding the next generation of HPC students and professionals. 

Carahsoft will once again host a large pavilion space and is an exhibiting sponsor of SC25 along with many of our partners at the forefront of high-powered computing, including AWS, Broadcom, Cloudian, Dell, Google, Groq, HPE, IBM, Intel, Microsoft, Microway, NVIDIA, Oracle, Red Hat and VAST Data. 

DODIIS Worldwide

December 7 | Fort Lauderdale, FL | In-Person Event 

The DoDIIS Worldwide Conference 2025, scheduled for December 7–10 in Fort Lauderdale, Florida, will spotlight the integration of artificial intelligence (AI) within defense and intelligence operations. Hosted by the Defense Intelligence Agency (DIA), this event gathers leaders from the Department of Defense (DoD), Intelligence Community (IC), industry and academia to discuss mission-critical technologies and strategies. 

Carahsoft will host an expansive Partner Pavilion highlighting cutting-edge technologies that support artificial intelligence. Within this space, our AI booth—located in the Vertical Alley—will feature demos from our AI solution partners. 

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To learn more or get involved in any of the above events please contact us at AITeam@carahsoft.com. For more information on Carahsoft and our industry leading AI technology partners’ events, visit our AI solutions portfolio and AI Events page.

The Top 10 Customer Experience and Engagement Events for Government in 2025

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Customer experience (CX) and engagement is at the forefront of positive innovation in Government, creating efficient and convenient services, accessible access to information and opportunities for communication between agencies and their customers to build a clearer understanding of public needs and how to develop and reform operations. Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, features a portfolio of industry-leading solutions and providers to support the Government in its efforts to share and report information to its community. Throughout this year, new and returning events will showcase the latest technologies, generate meaningful conversations through networking sessions and provide live product demonstrations to enhance Government CX. We look forward to joining these events with you soon! 


2025 Government Contact Center Summit 

April 30 | Reston, VA | In-Person Event 

Join us for the inaugural Government Contact Center Summit. Dorris Consulting, in collaboration with ACT-IAC, will bring you a day of thoughtful discussions on delivering outstanding digital experiences with best-in-class contact centers. Learn best practices for Government Contact Centers, explore new technologies and solutions and network with leaders from Government and industry. 

As the hosting organization, Carahsoft is excited to partner with DCI and ACT-IAC for the inaugural Government Contact Center Summit at our Carahsoft Conference & Collaboration Center. Join us to hear from and meet Government and industry leaders at the forefront of Government Contact Center innovation. 


Carahsoft AI for Government Summit  

May 15 | Reston, VA | In-Person Event  

Carahsoft Top 10 CX Events Carahsoft Blog Embedded Image 2025

Carahsoft’s AI for Government Summit is the premier event for exploring how AI is revolutionizing the Public Sector. This summit brings together Federal, State and Local Government leaders, industry innovators and technology experts to discuss the transformative potential of AI in addressing the nation’s most pressing challenges. Attendees will gain actionable insight into how Generative AI is transforming Government operations, how AI can streamline public services, cybersecurity and data protection, and how to leverage AI for predictive analytics and decision-making, as well as tackling ethical, privacy and compliance challenges.

Session to Look Out for: Enhancing Customer Experience (CX) in the Public Sector with AI: AI is transforming how Government interacts with citizens. This session will explore how AI-driven chatbots, virtual assistants, and automation improve service delivery and user satisfaction in public-facing Government services.  

Carahsoft is the proud host of the AI for Government Summit. This was a milestone event in 2024 with speakers from NVIDIA, OpenAI, Microsoft, Google, AWS, Dell, HPE and others. Join us at the Carahsoft Conference & Collaboration Center to learn about all things AI within the Public Sector. 


2025 Government Social Media Conference 

May 20-22 | Orlando, FL | Hybrid Event 

GSMCON is the largest social media conference for Government. Hear from 25+ Government speakers participating in more than 20 sessions and breakouts on the latest social media trends, industry secrets and best practices. Attendees will gain real, actionable strategies while fostering connections with Government social media professionals around the globe. 

Sessions to look out for: 

  • Accessible and Inclusive Social Media Strategies for Government Agencies 
  • The Fresh Brand of Bel-Air: Keep Employee Engagement Fresh 

As a Premium Exhibitor at GSMCON in 2025, Carahsoft, along with our partners LinkedIn, Hootsuite and Sprout Social are excited to participate in the premier social media conference for Government agencies for its 10-year anniversary event. Visit our Carahsoft exhibit booth to meet the team and our partners. 


Government Customer Experience & Engagement Summit   

June 3 | Washington, D.C. | Hybrid Event 

The Government Customer Experience & Engagement Summit serves as a crucible for knowledge exchange to build a customer-centric Government. Join Federal and State and Local experts, thought leaders and CX professionals to discuss how emerging technologies are revolutionizing Government CX. Explore best practices for digital transformation, improving employee experience, building trust with constituents and implementing innovative technologies to make Government services, information and processes more efficient. Participants will be able to follow two distinct tracks that cater to diverse interests and objectives: technology and culture. 

Carahsoft is proud to host our 15th annual summit powered by GovExec. Join us, Government leaders and our CX technology and solutions industry experts as they discuss how the future of Government services and CX lies at the intersection of technology, efficiency and establishing a culture of excellence.  


Federal Experience Summit 

August | Washington, D.C. | In-Person Event 

The Qualtrics Federal Experience Summit brings leaders together to engage with each other on the evolving landscape of CX and employee experience (EX). Attendees will gain insight into innovative technologies that foster digital transformation, improve service delivery and build trust with constituents. Participants can choose between CX and EX breakout tracks to tailor their experience to their agency’s needs. 

Carahsoft partner, Qualtrics, is excited to host the Federal Experience Summit once again this year. Join them in Washington, D.C. for discussions on how to listen, understand and act on employee and customer experience feedback. Check out the events tab on our website for more details closer to the event! 


Digital Transformation Summit 2025 

September 17 | Reston, VA | In-Person Event 

The ACT-IAC Digital Transformation Summit provides Government and industry leaders strategies to accelerate the transition from legacy applications to new innovative technologies. Hear leaders share their best practices for building a successful digital transformation approach to meet evolving CX challenges and promote efficiency holistically. Join us for a day of insightful discussions and networking with industry experts, thought leaders and CX professionals. 

Sessions to look out for: 

  • Workforce Management in the Digital Age: AI-Driven Strategies for Recruitment, Retention, and Engagement of Government Employees 
  • Safeguarding Digital Services: Federal Success Stories in Cybersecurity and Data Management 

Carahsoft looks forward to collaborating with ACT-IAC for the 5th Annual Digital Transformation Summit and hosting the event at our Carahsoft Conference & Collaboration Center. Join us to hear from and meet Government and industry leaders driving Government digital transformation. 


Service to the Citizen Awards 

September 19 | Washington, D.C. 

The Service to the Citizen Awards recognizes public servants at all levels of Government (e.g., Federal, State, Local, tribal and international) for their leadership and dedication to delivering services that impact the publics’ lives and rebuild trust in Government. While the event is for the esteemed award winners and sponsors only, nominations are open through April 4, 2025. Are you or do you know someone who goes above and beyond to deliver an exceptional customer experience to citizens? Have a ‘champion of change’ spirit? Supported initiatives that helped the Government provide remarkable services? Submit your nomination today!  

Carahsoft is honored to return as a Platinum sponsor for 2025 and support our partners and customers in their nominations. Join us in honoring exemplary public servants. If you need support with the nomination process, please contact CXmarketing@carahsoft.com. 


Dreamforce 2025 

October 14-16 | San Francisco, CA | Hybrid Event 

Dreamforce is a three-day event featuring the world’s brightest minds in CX to foster discussions about driving innovation and customer success. Discover the latest Salesforce tools and products to help you build engaging digital experiences and meet your constituent’s every expectation. Attend educational breakout sessions, hands-on workshops and network with industry leaders and peers. 

Carahsoft partner, Salesforce, returns with the most impactful event of the year. Carahsoft is looking forward to hosting a Public Sector networking reception at Dreamforce again in 2025. Stay tuned for more details to attend or participate alongside us as a sponsor! Check out the events tab on our website for more details closer to the event! 


Government Service Delivery 2025

October 29-30 | Washington, D.C. | In-Person Event

The Government Service Delivery event program unites U.S. public service leaders to explore how technology is driving innovation and accelerate the delivery of high-quality government services. Attendees will have the opportunity to participate in exclusive roundtables and an open conference over the course of the two days to hear government CX leaders discuss shared challenges to transformation and share insights and intelligence on how they can be overcome to improve public services.

Carahsoft is partaking as a Bronze Sponsor with an exhibit booth and is excited to have the opportunity to connect with our Government’s CX community to learn about their goal and initiatives and how our technology portfolio of solutions can support their goals.


CX Workshop 2025 

December 4 | Virtual Event 

During this transitional time of Government operations, the need to streamline service delivery is imperative. This Nextgov/FCW virtual workshop brings together Government and industry leaders to share lessons and successful customer experience case studies. CX leaders will guide participants on adopting technology to enhance CX and highlight how agencies can best collaborate. 

Carahsoft is returning as an Elite sponsor for 2025. Join us and our partners for conversations on delivering quality digital services and meeting customer expectations. Check out the events tab on our website for more details closer to the event! 


Whether you are looking for latest innovations in improving service delivery and employee experience or to learn more about digitization of services and social media trends, join us at an event this year as we explore all topics within the realm of customer experience and engagement. 


To learn more or get involved in any of the above events please contact us at CXMarketing@Carahsoft.com. For more information on Carahsoft and our industry leading CX technology partners’ events, visit our Customer Experience and Engagement solutions portfolio and CX events page.

The Top 10 Cybersecurity Events for Government in 2025

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In 2025, assessment, adaptation and agility are key for Government agencies and the tech industry to successfully navigate the growing landscape of cybersecurity. As part of the recently released White House Executive Order, “Strengthening and Promoting Innovation in the Nation’s Cybersecurity” Government agencies are tasked with modernizing polices to meet today’s cyber security challenges which include an emphasis on Zero Trust Architectures, Endpoint Detection and Response, Network Segmentation and advancing Phishing Resistant MFA protocols. Carahsoft is prepared to support and guide the Federal, State and Local Government, as well as Education and Healthcare organizations through this new year in collaboration with our robust network of cybersecurity partners and solutions. Check out these top events to learn more about what to expect in cybersecurity throughout this year. 

Public Sector Day at RSA Conference 

April 28 | San Francisco, CA | In-Person Event 

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Join us for the 12th Annual RSA Public Sector Day at RSA Conference! This year’s program will examine key areas such as developing a strong cybersecurity workforce, understanding the impact of AI on both offensive and defensive cyber operations, and improving the exchange of information among Government entities. Hear directly from top Government leaders and industry professionals as they discuss their perspectives and strategies for enhancing cybersecurity across all levels of Government and healthcare. 

Stay connected with Carahsoft as we prepare for another great presence at this year’s event and stay tuned to our RSA Public Sector Day 2025 website for more information on our agenda. 

AFCEA TechNet Cyber 

May 6-8 | Baltimore, MD | In-Person Event 

This flagship event will feature conversations led by national defense professionals, tech industry experts and academia partners discussing topics focused on policy, strategic architecture, C2 and joint capabilities. Explore global security challenges and solutions with IT professionals and learn about new ways to combat sophisticated cybersecurity threats.  

Carahsoft’s pavilion will feature more than 50 partners showcasing a full range of cybersecurity, artificial intelligence, DevSecOps and cloud solutions. Fed Gov Today with Francis Rose will also be in the Carahsoft booth taping a broadcast TV episode showcasing Government and industry thought leaders at the event. In addition to our pavilion, Carahsoft will be hosting a networking reception on May 7 at Power Plant Live. 

Educause Cybersecurity and Privacy Professionals Conference 

May 19-21 | Baltimore, MD | In-Person Event 

Student safety and security are consistently at the forefront of educator’s minds and discovering innovative and modern ways to ensure those basic requirements are met is imperative. This premier Educause forum connects you with higher education information security and privacy professionals to do just that. Attendees will have the chance to network and discuss the latest cybersecurity trends and current events with peers and solution providers to make a meaningful impact on their individual communities and the education sector as a whole.  

Program tracks to look out for: 

  • Privacy 
  • Risk, Compliance and Policy 
  • Awareness and Education 
  • Technologies and Operations 
  • Leadership and Professional Development 

We are excited to confirm that we will be attending this year’s conference! Carahsoft has100+ vendors who are dedicated to supporting cybersecurity in education and we, along with our partners, are looking forward to connecting during this premier event. For updates, please email EDUMarketing@carahsoft.com 

 

EDGE25 Security Summit

July 10-12 | San Diego, CA | Hybrid Event

The Government Business Executive Forum (GBEF) is hosting the annual EDGE25 Security Summit to join 400 senior security professionals across multiple industry sectors in three full days discussing the latest global and emerging security threats, strategies and technologies. This is an exclusive, invite-only, event for GBEF members, Government and Carahsoft partners. The summit’s highly interactive, off-the-record executive roundtable agenda offers attendees and participants the opportunity to make connections, share perspectives and speak candidly on technology and mission issues. Additional impactful multimedia presentations will be live and broadcast for virtual attendees, allowing for even more interaction and insight into the progression of world-wide security innovation.

As a Carahsoft partner, you will have the opportunity to join us at GBEF’s leading event, participate in engaging receptions and attend pre- and post-conference activities that encourage building professional relationships across the industry. Additionally, join us as Carahsoft will be sponsoring the welcome reception for attendees aboard the USS Midway on July 10!

 

SANS Government Security Solutions Forum

July 22 | Virtual Event 

The SANS Institute stands on a mission of empowering cybersecurity professionals and honoring the highest standard in cybersecurity education to make the world a safer place. The Government Security Solutions Forum will delve into the latest trends in network protection, AI and cyber defense, supply chain, workforce development and more to help attendees understand how to combat modern threats effectively. At last year’s event, participants engaged with technology experts and listened to unique panel discussions with audience Q&As surrounding invaluable security initiatives across the Public Sector in areas such as Zero Trust implementation, achieving CMMC compliance and harnessing AI. Join us at this year’s event for all this and more! 

Carahsoft looks forward to partnering with the SANS Institute for the fifth year in a row to bring this event to life.  Carahsoft has over 800 employees focused on cybersecurity and partnerships with over 150 vendors. To learn more about the topics discussed at the forum and what to expect in July, read out highlights from last year’s event. 

GovForward ATO and Cloud Security Summit 

July 24 | In-Person Event 

The GovForward ATO and Cloud Security Summit will be back for its 7th year on Thursday, July 24, 2025, at the Waldorf Astoria in Washington D.C. The event will explore the Federal Risk and Authorization Management Program (FedRAMP) changes, and how advancements at the Federal level are impacting the broader Public Sector market. 

With over 1000 registered attendees, more than 30 speakers and 10+ engaging sessions and panels at the 2024 event, Carahsoft is excited to join forces with Government Executive again in 2025 delivering even more valuable insights, expert discussions, and networking opportunities for attendees. View highlights from the 2024 event and check back soon for more information on joining us at the 2025 ATO and Cloud Security Summit.  

Black Hat USA 2025 

August 2-7 | Las Vegas, NV | In-Person Event 

Returning to the Mandalay Bay Convention Center this year, the Black Hat USA 2025 program is packed with cybersecurity excellence in research, development and exploration of trends. Get involved with immersive and interactive trainings, live-in person sessions and demos, on-demand briefings, dynamic networking opportunities in the business hall, as well as the Black Hat Certified Pentester (BCPen) certification program. Join Carahsoft and uncover new ways to support your agency’s or organization’s cybersecurity mission. 

This year, we are exploring the possibility of hosting a breakfast briefing tailored for the Public Sector—stay tuned for updates as plans develop! Additionally, we are excited to announce that we will be hosting a networking reception again this year, providing a great opportunity to connect with industry peers. Check out the events tab on our website for more details closer to the event! 

Billington Cybersecurity Summit 

September 9-12 | Washington, D.C. | In-Person Event 

A long standing and experienced event, the Billington Cybersecurity Summit features an extensive array of cyber topics, speakers, sessions and interactive breakouts for attendees to truly immerse in the world of today’s emerging cybersecurity solutions and trends. In its 16th year running, this leading Government cybersecurity summit promises an exceptional line up of Government presenters, an invaluable leadership luncheon, an all-attendee networking reception and over 100 vendor booths featuring strategy development and technology demos. 

For a sneak peek into what you can expect at the summit, topics covered during last year’s event included:  

  • Zero Trust 
  • Ransomware 
  • Advancing cyber diplomacy 
  • Learning how to use proactive defenses 
  • Engineering AI into cybersecurity platforms 
  • Implementing an effective risk management approach 
  • Protecting critical infrastructure 

Stay tuned to the website for announcements around the speaker lineup and further summit information. 

Carahsoft is looking forward to sponsoring this year’s event and will feature a booth to engage with attendees throughout the week. We will also be hosting a large partner pavilion and encourage attendees to stop by and learn more about our partners and their technology solutions! Check out the events tab on our website for more details closer to the event! 

StateRAMP Cyber Summit 

October 2-3 | Chicago, IL | In-Person Event 

Carahsoft is excited to be the presenting sponsor of the 2nd annual StateRAMP Cyber Summit this year. For Public and Private Sector leaders, this is the leading event to come together and examine today’s crucial cybersecurity, risk management and compliance topics.  

Here is an overview of what attendees can expect this fall: 

  • Future-focused insights on framework harmonization & AI 
  • Best practices in supplier risk management & procurement 
  • Real-world case studies from top cybersecurity leaders 
  • Discussions on emerging technologies and their compliance impact 

With over 350 registered attendees, more than 30 esteemed speakers and 10+ engaging sessions and panels, Carahsoft is honored to have been a presenting sponsor at last year’s inaugural summit. Check out highlights from the 2024 event and check back soon for more information on joining us at the 2025 StateRAMP Cyber Summit. 

Carahsoft Cyber Leaders Exchange 

October | Virtual Event 

Presented by Carahsoft in collaboration with Federal News Network, The Cyber Leaders Exchange will dive into how the Government is building cyber resilience, including showcasing tips, tactics and tools to support your organization’s mission-critical cybersecurity efforts. Look forward to sessions about cybersecurity strategy-building, workforce challenges, AI within cybersecurity and informative speakers from trusted technology vendors as well as Government experts. 

Stay tuned for event announcements and more information to be released. Curious about what to expect? Check out highlights from our 2024 Cyber Leaders Exchange. View the events tab on our website for more details closer to the event! 

Previous Event Highlights:

Rocky Mountain Cyberspace Symposium

February 10-13 | Colorado Springs, CO | In-Person Event 

Connecting people and ideas, RMCS25 is an annual forum for the tech industry, academia and Government to discuss and propose solutions to the challenges of cybersecurity, community cyber readiness and homeland defense facing our nation. The theme of this year was “Securing the Future: Cyber Capabilities, All-Domain Superiority, and Strategic Advantage.” This event explored how cyber capabilities and multi-domain strategies are pivotal in achieving and maintaining strategic advantage in the modern landscape. 

Topics highlighted: 

  • Innovation and Rapid Acquisitions 
  • CJADC2 Strategic Opportunities 
  • Modern Deterrence and Special Ops 
  • Securing Space Through Cyberspace 
  • AI Across the Spectrum of Operations 
  • Posturing and Developing Forces 

Carahsoft exhibited at the event hosting a small pavilion featuring demos from several of our partners and held a successful networking session at this year’s event!

While the Government and cybersecurity community face a great deal of change over the next year, join Carahsoft at one of these immersive events and be a part of modernization and finding solutions to today’s cyber challenges. 

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As technology and the Public Sector’s adoption of Cybersecurity tools advance, the topic remains at the forefront. Our partners are making significant strides in Cybersecurity, and you are invited to join the conversation. Attend these revolutionary events and help shape the future of cybersecurity. 

Fal.con Gov 

February 27, Washington, D.C., In-Person  

Zscaler Public Sector Summit 

March 24 – 25, Washington, D.C., In-Person Event 

Okta Government Identity Summit 

March 5, Washington, D.C., In-Person Event 

Palo Alto Ignite  

April 1, Tysons, VA, In-Person Event 

F5 Public Sector Symposium  

April 8 – 10, Tysons, VA, In-Person Event 

AWS re:Inforce 2025 

June 16 – 18, Philadelphia, PA, In-Person Event 

To learn more or get involved in any of the above events please contact us at cybersecurity@carahsoft.com. For more information on Carahsoft and our industry leading Cyber technology partners’ events, visit our Cybersecurity solutions portfolio and Cybersecurity Events page.  

Bridging Identity Governance and Dynamic Access: The Anatomy of a Contextual and Dynamic Access Policy

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As organizations adapt to increasingly complex IT ecosystems, traditional static access policies fail to meet modern security demands. This blog instance continues to explore how identity attributes, and governance controls impact contextual and dynamic access policies—as highlighted previous articles; Governing Identity Attributes in a Contextual and Dynamic Access Control Environment and SailPoint Identity Security The foundation of DoD ICAM and Zero Trust, it examines the role of identity governance controls, such as role-based access (dynamic or policy-based), lifecycle management, and separation of duties, as the foundation for real-time decision-making and compliance. Together, these approaches not only mitigate evolving threats but also align with critical standards like NIST SP 800-207, NIST CSF, and DHS CISA recommendations, enabling secure, adaptive, and scalable access ecosystems. Discover how this integration empowers organizations to achieve zero-trust principles, enhance operational resilience, and maintain regulatory compliance in an era of dynamic threats.

Authors Note: While I referenced the DoD instruction and guidance, the examples in the document can be applied to the NIST Cybersecurity Framework, and NIST SP 800-53 controls as well. My next article with speak specifically to the applicability of the DHS CDM MUR and future proposed DEFEND capabilities.


Defining Contextual and Dynamic Access Policies

Contextual and dynamic access policies adapt access decisions based on real-time inputs, including user identity, device security posture, behavioral patterns, and environmental risks. By focusing on current context rather than static attributes, these policies mitigate risks such as over-provisioning or unauthorized access.

Key Features:

  • Contextual Awareness: Evaluates real-time signals such as login frequency, device encryption status, geolocation, and threat intelligence.
  • Dynamic Decision-Making: Enforces least-privilege access dynamically and incorporates risk-based authentication (e.g., triggering MFA only under high-risk scenarios).
  • Identity Governance Integration: Leverages governance structures to align access with roles, responsibilities, and compliance standards.

The Role of Identity Governance Controls

Identity governance forms the backbone of effective contextual and dynamic access policies by providing the structure needed for secure access management. Core components include:

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  • Role-Based Access Control (RBAC), Dynamic/Policy-based: Defines roles and associated entitlements to reduce excessive or inappropriate access.
  • Access Reviews: Ensures periodic validation of user access rights, aligning with business needs and compliance mandates.
  • Separation of Duties (SoD): Prevents conflicts of interest by limiting excessive control over critical processes.
  • Lifecycle Management: Automates the provisioning and de-provisioning of access rights as roles change.
  • Policy Framework: Establishes clear baselines for determining who can access what resources under specific conditions.

Balancing Runtime Evaluation and Governance Controls

While governance controls establish structured, policy-driven access frameworks, runtime evaluations add the flexibility to adapt to real-time risks. Together, they create a layered security approach:

  • Baseline Governance: Sets foundational access rights using role-based policies and lifecycle management.
  • Dynamic Contextualization: Enhances governance by factoring in real-time conditions to ensure access decisions reflect current risk levels.
  • Feedback Loops: Insights from runtime evaluations inform and refine governance policies over time.

Benefits of Integration

By combining governance controls with contextual access policies, organizations achieve:

  • Enhanced security through continuous evaluation and dynamic risk mitigation.
  • Improved compliance with regulatory frameworks like GDPR, HIPAA, and NIST standards.
  • Operational efficiency by automating access reviews and reducing administrative overhead.

The integration of contextual and dynamic access policies with identity governance controls addresses the dual needs of flexibility and security in modern cybersecurity strategies. By combining structured governance with real-time adaptability, organizations can mitigate risks, ensure compliance, and achieve a proactive security posture that aligns with evolving business needs and regulatory demands. This layered approach represents the future of access management in a rapidly changing digital environment.


To learn more about how SailPoint can support your organization’s efforts within identity governance, cybersecurity and Zero Trust, view our resource, “The Anatomy of a Contextual and Dynamic Access Policy.”


Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, including SailPoint, we deliver solutions for Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the Carahsoft Blog to learn more about the latest trends in Government technology markets and solutions, as well as Carahsoft’s ecosystem of partner thought-leaders.

How AI Models are Advancing Weather Predictions and Forecasting

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AI models have revolutionized weather forecasting, achieving levels of accuracy unimaginable just a few years ago. Today, a four-day forecast is as reliable as a one-day forecast was in the past, allowing meteorologists to predict weather further in advance with increased precision. This has practical benefits for everyday planning, like deciding whether to grill over the weekend or preparing for outdoor activities. More critically, improved forecasting is a game-changer for disaster preparedness in areas where timely and accurate predictions can save lives and reduce economic losses. Carahsoft, The Trusted Government IT Solutions Provider™, leads in AI innovation, addressing Government challenges and unlocking AI’s potential to accelerate operations. Partnering with top AI companies, Carahsoft delivers advanced, accurate weather models to support Government agencies. 

The Power of AI and Data 

Ground-level stations and satellite sensors generate a massive influx of information daily, which AI excels at processing. By analyzing real-time observations alongside decades of historical weather records, AI tools identify patterns and deliver accurate predictions. This capability is particularly valuable during extreme weather events. 

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Innovative AI models like Google DeepMind’s GenCast push the boundaries of what is possible in forecasting. GenCast delivers highly detailed forecasts with a resolution of about 16 miles, capturing localized weather patterns often missed by traditional methods. In addition to precision, these models offer unprecedented speed, processing vast amounts of high-quality data in minutes. This efficiency empowers emergency responders and decision-makers to act with confidence, reducing the impact of extreme weather on communities. 

The integration of AI into weather forecasting has also significantly enhanced disaster preparedness. AI enables more precise identification of regions of concern, helping meteorologists and emergency teams allocate resources more effectively and reduce unnecessary efforts elsewhere. This targeted approach ensures critical areas receive the attention they need, while also preventing burnout among professionals tasked with monitoring weather events. 

Moreover, meteorologists are expanding their roles to include emergency management skills. By combining AI insights with a deep understanding of societal and infrastructure impacts, they ensure forecasts translate into actionable strategies that protect lives and property. The combination of AI’s processing power and human expertise enables more effective evacuations, resource alignment and response efforts. 

Challenges and Sustainability in AI Operations 

While AI offers transformative benefits, it also presents challenges. The risk of misinformation from AI-generated weather models or images remains a concern, as untrained individuals may spread false predictions, causing unnecessary panic. This places an additional burden on professionals to correct misinformation and redirect resources. Maintaining a “human-in-the-loop” is essential for all AI deployments, ensuring that expert oversight validates outputs and mitigates potential errors.  Furthermore, improving model training to recognize complex atmospheric dynamics, such as interactions with continental systems that can alter hurricane paths, is essential to enhancing forecasting accuracy. Weather forecasting is uniquely suited for early AI adoption because it generates massive amounts of data and benefits from high-quality datasets provided by organizations like the National Weather Service and NASA, ensuring models are trained on reliable information. 

Sustainability is another critical consideration. Data centers and AI facilities consume significant amounts of energy and water, often in regions susceptible to drought or extreme heat. Expanding such operations across multiple sites could strain local resources. A lack of water for cooling systems, coupled with increasing heat waves, poses risks to operations and the energy grid, potentially leading to rolling blackouts. 

Infrastructure capable of withstanding extreme weather is crucial. Facilities like the Salesforce Tower in California exemplify climate-resilient design by incorporating renewable energy, black water recycling and the ability to export energy to the city during optimal periods. More facilities of this kind are needed—those that not only minimize environmental impact but also contribute positively to surrounding communities. Strategic planning for site locations and designs, informed by accurate climate data, will be essential for ensuring sustainability and resilience. 

How Government Agencies are Preparing for the Future 

As Government agencies embrace an AI-driven future, they are modernizing infrastructure, curating large datasets and upskilling their workforce to harness AI’s potential. These efforts go beyond technological enhancements, focusing on using AI to address critical challenges such as refining weather predictions and mitigating the impacts of extreme weather. By integrating AI into disaster preparedness and emergency management, agencies are building a more resilient framework that protects lives, safeguards jobs and fosters innovative solutions for future challenges. 

How Carahsoft Can Help 

Carahsoft works with a robust and growing ecosystem of thousands of IT solutions providers, including Google, NVIDIA and Microsoft, who have developed AI weather models that are predicting hurricane landfall faster and more accurately than traditional Numerical Weather Prediction (NWP) models. Carahsoft removes barriers around the AI adoption process by providing the infrastructure, data management and cybersecurity solutions required to safely and securely deploy innovative technology in your agency. As Government agencies continue to navigate the complexities of the modern landscape, Carahsoft’s AI partners stand ready to empower them with the tools and technologies needed to thrive in an era of unprecedented change. 

Discover solutions tailored to your needs in Carahsoft’s Artificial Intelligence Solutions Portfolio and gain valuable insights with the AI Buyer’s Guide for Government.