Tungsten Automation Power PDF: Exploring an Ideal Business Application for Modern FED/SLED Workplaces

Posted on by Oliver Helfrich

In the current digital landscape, federal and state, local, or educational (FED/SLED) institutions need reliable, efficient, and cost-effective tools to manage their document workflows. Power PDF by Tungsten Automation, previously known under the brand Kofax, emerges as a robust alternative, offering features and savings that cater specifically to the needs of these sectors. Let’s delve into why Power PDF stands out as an ideal solution for modern FED/SLED workplaces.

Addressing Common Procurement Concerns

1. Proven Excellence and Reliability

Public institutions often prioritize tools with a proven track record. Power PDF has evolved over 20 years, continually refining its capabilities based on user feedback. This long history of development ensures that Power PDF is not just a mature product but one that has consistently met high standards of performance and reliability.

2. User-Friendly Interface

One of the significant barriers to adopting new software in government settings is the ease of use. Power PDF’s ribbon-style interface, similar to Microsoft Office 365, minimizes the learning curve. This familiar layout means employees can quickly adapt, enhancing productivity and satisfaction without extensive training.

3. Compatibility and Integration

Interoperability is crucial for FED/SLED institutions, which often use a variety of software tools. Power PDF’s full compatibility with the latest ISO PDF standards ensures that it seamlessly integrates with PDFs generated by other applications. This feature helps avoid the compatibility issues that can disrupt workflow efficiency.

Financial and Security Benefits

4. Cost-Effective Licensing Options

Budget constraints are a common challenge in the public sector. Power PDF offers flexible licensing options, including both term and perpetual licenses. This flexibility allows institutions to choose a model that fits their financial planning, providing similar or even superior functionality at a fraction of the cost of the market leader.

5. Enhanced Security and Compliance

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Security remains a top priority, especially for government and educational institutions. Power PDF meets stringent security standards and can be installed offline, eliminating the need for a continuous connection to external servers. This feature is particularly advantageous for maintaining a secure and compliant operating environment, free from the risks associated with free PDF tools that often lack robust security measures.

Productivity and Real-World Success

6. Boosting Productivity and Satisfaction

Efficiency is critical in public sector operations. Power PDF’s intuitive interface and powerful features streamline the creation, conversion, and editing of PDF documents. This efficiency saves valuable time, allowing employees to focus on more critical tasks. The customizable features further enhance user satisfaction, leading to a more motivated and productive workforce.

7. Real-World Success Stories and Awards

When looking for evidence of success in similar organizations, there are plenty of use cases from the US and around the world. The Florida Department of Transportation, for example, has adopted Power PDF as its standard PDF editing tool, citing its cost-effectiveness, flexible licensing, excellent support, and fully on-premise capabilities. Additionally, Power PDF has earned three Top-Rated Awards from TrustRadius in 2024 for PDF editing, document management, and optical character recognition, highlighting its excellence and user satisfaction.

Conclusion: A Smart Investment for the Future

For FED/SLED institutions seeking to streamline their document workflows while ensuring security and cost-effectiveness, Power PDF stands out as an ideal solution. Its proven reliability, user-friendly interface, compatibility, flexible licensing, and enhanced security make it a valuable tool for any modern workplace. Tungsten Automation’s commitment to continuous improvement ensures that Power PDF will remain relevant and effective in meeting the evolving needs of public sector organizations.

Take the Next Step

Explore how Power PDF can transform your organization’s document management processes. Schedule a meeting with our team to learn more, get a trial, or receive full project support. Join the many public sector organizations that have already made the switch to Power PDF and are reaping the benefits today!

Schedule a meeting and receive more insights into how Power PDF can benefit your institution.

Democratizing AI: How Pre-trained Models Plus RAG Can Empower State and Local Agencies

Posted on by Nicole Fisk

Smaller state agencies need out-of-the-box options that solve immediate needs without a lot of funding or skilled machine learning expertise. Combining RAG with pre-trained LLMs and the agency’s own data accelerates development of AI capabilities and speeds time to value.

In my role at HPE over the last two years, I’ve had meetings with government agencies, defense departments, and research institutions around the world about AI. We’ve discussed everything from how to identify the right use cases for AI, to ethical concerns to getting a handle on the wild, wild west of AI projects across their organizations.

Some of these larger public sector organizations and government agencies have received funding from sources like the U.S. National Science Foundation, U.S. Defense Advanced Research Projects Agency (DARPA), the European Commission’s EuroHPC Joint Undertaking (EuroHPC JU), or the European Defense Fund, which has allowed them to develop AI centers of excellence and build end-to-end AI solutions. They have far-reaching goals — goals such as building the first large language model (LLM) for their native language, becoming the first sovereign, stable, secure AI service provider in their region, building the world’s most sustainable AI supercomputer, or becoming the world leader for trustworthy and responsible AI.

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But it takes a lot of resources to train an AI model. The infrastructure needed to train a foundational model may include thousands of GPU-accelerated nodes in high performance clusters. Data scientists and machine learning (ML) engineers are also needed to source and prepare datasets, execute training, and manage deployment.

That’s why many agencies are looking for out-of-the-box options that bring rapid capabilities for solving immediate challenges. Many of these are state and local agencies and higher education institutions. They don’t have the same level of requirements, funding, or expertise to build their own LLMs.

So does that mean the door to powerful AI models is closed on smaller state and local agencies?

No — not if you can gain an understanding of the available pre-trained models that can generate value with AI immediately. There is so much that can be accomplished without ever training a model yourself.

Inference is AI in Action

What exactly is inference? It’s the use of a previously trained AI model such as an LLM to make predictions or decisions based on new, previously unseen data.

Sound complicated? It’s just a fancy way of saying that you’re using an existing model to generate outputs.

In contrast with model training, which involves learning from a dataset to create the model, inference is using that model in a real-world application. Inferencing with pre-trained models reduces both funding requirements as well as the amount of expertise needed to deploy and monitor these models in production.

The pre-trained model market has been steadily growing, as have the number of cloud, SaaS, and open source inference options available. Open AI’s GPT-4o, Anthropic’s Claude, Google’s Gemini, and Mistral AI are among the most popular LLMs used for text and image generation. They’re just some of the thousands of models available through libraries like NVIDIA NGC and HuggingFace.

And just last month in Las Vegas, HPE also made an important announcement of their new NVIDIA AI Computing by HPE portfolio of co-developed solutions. These solutions include HPE’s Machine Learning Inference Software (MLIS), which makes it easy to deploy pre-trained models anywhere including inside your firewall.

Pre-trained Models with Your Data

The advantages of running a pre-trained model with the right platform seem pretty clear — you get the capabilities without the costs of training. However, it’s important to note that a pre-trained LLM excels in general language understanding and generation but is trained on some data other than your own. This is great for use cases where broad knowledge is sufficient and the ability to generate coherent, contextually appropriate text are essential.

So what do you do if you need to generate more specific and up-to-date outputs? There is another machine learning (ML) technique called retrieval augmented generation (RAG) which combines the pre-trained LLM with an additional data source (such as your own knowledge base). RAG combines LLM capabilities with a real-time search or retrieval of relevant documents from your source. The resulting system works like an LLM that’s been trained on your data, but with even more accuracy. RAG is particularly useful for tasks requiring specific domain knowledge or recent data.

Improving Outcomes for State Agencies

Getting started with AI models begins with understanding which problem you want to solve and whether it is most efficiently and effectively solved with AI. Here are some ways different kinds of organizations can leverage pre-trained LLMs:

Law enforcement agencies can use pre-trained models for incident reporting and documentation, to analyze crime data for predictive policing, or to analyze audio and video transcription for evidence management. They can improve community engagement through sentiment analysis and reduce administrative burdens through automated report generation.

Conversational AI can also make many types of citizen services more efficient and user-friendly — from permit applications to public query engines for local government agencies. And LLMs can automate document processing, reducing manual tasks for government workers and improving speed and accessibility of services to citizens.

LLMs can enhance the education experience for students and reduce the burden on teachers. AI-powered virtual assistants can provide tutoring and study support to students outside of school hours and assist researchers in conducting literature reviews by summarizing academic papers or extracting information.

As you consider leveraging pre-trained LLMs, think about the unique problems your agency or institution faces and how this approach could quickly solve those challenges without the need for extensive expertise or the burden and cost of training a model from scratch.

Final Thoughts

As the world and society evolves, the relationship between citizens and their governments, students and their teachers, will evolve too. In fact, they already are. Taking advantage of pre-trained models to solve long-standing automation issues or cumbersome documentation processes can give your organization the catalyst it needs to modernize to meet these new dynamics.

AI is being democratized by a growing number of pre-trained LLMs that are available off the shelf. And you don’t need to have complex data science skills to leverage them, just the right tools.

The door to AI is open for state and local agencies, regardless of size or sophistication. A part of my job is to understand the challenges and goals of public sector organizations of all sizes when it comes to AI.

To learn more about HPE Private Cloud AI, visit the Private Cloud AI solutions overview page and contact the HPE team for questions and comments.

This post originally appeared on HPE.com and is re-published with permission.

Top Upcoming 5G Events for Government to Attend

Posted on by Mark DeMerse

Secure Public Sector networks with 5G wireless technology delivers high-speed wireless connectivity, faster data rates and lower latency for systems and communities across the nation. This next-generation mobile network enables the expansion of virtual reality (VR) and the Internet of Things (IoT) solutions. While many successful use cases have recently emerged showcasing the power of 5G in Government, Carahsoft partners are supporting agencies by providing powerful cellular networks and maintaining reliable mobile connections to achieve mission success without compromising security within workflows.

Explore more ways to leverage Carahsoft and our partners through our various upcoming Government events. Learn about acceleration of real-time delivery from devices, increased adoption of AI and multiaccess edge computing technologies (MEC) and other innovations from leading 5G technology service providers.

5G Summit

August 22 | Reston, VA

5G networks have become more common over the past few years. One study found that 5G’s worldwide share of mobile data traffic in 2021 was about 10% – but expected to grow to 60% by 2027. Government agencies are more selective when it comes to adopting 5G for their networks, partially due to higher costs associated with deploying such networks as well as unique requirements very large organizations such as the Department of Defense pose. Join thought leaders from Government and industry as they outline developments in 5G network rollouts at agencies and the ways 5G can be harnessed to open new opportunities to meet agencies’ various missions.

Sessions to look out for:

5G is at the Heart of CJADC2

5G’s Role in Modernization

The Future of 5G Technology in Government

Carahsoft is hosting this year’s 5G Summit alongside FedInsider, Cradlepoint, Nokia, Intel, T-Mobile, and Dell Technologies providing the latest management news from inside the Government.

T-Mobile Tech Experience: 5G Hub

August 27 | Bellevue, WA

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Inaugurated in 2016, the Tech Experience has set out to create innovative and engaging experiences to inspire the industry to turn concepts into tangible, transformative solutions. The T-Mobile 5G Hub offers opportunities to meet with engineers, immerse in technology demonstrations and gain other valuable resources. At the event, hear directly from project partners about the successful projects crafted within the 5G Hub, explore video testimonials showcasing T-Mobile’s facilities, technology, expertise and partnerships, and get ready to participate in ample networking sessions.

Carahsoft partners AWS, Dell Technologies, Nokia, Ericsson, Microsoft, Google Cloud and Qualcomm will be featured at the 2024 T-Mobile Tech Experience.

ATARC Federal Mobility Summit

September 19 | Reston, VA

ATARC, the Advanced Technology Academic Research Center, and Carahsoft invite attendees to a day full of networking, innovation and collaboration within the world of federal mobility. At the Federal Mobility Summit, industry experts and leaders in Government will explore the latest trends and updates in mobile technology such as security, Zero Trust, acquisition, best practices and emerging solutions. Connect with peers and gain valuable insights into the future of mobility in the federal sector.

Sessions to look out for:

Securing Mobile Technologies: Identity, Zero Trust, and Threats

Navigating Mobile Acquisitions: Strategies and Best Practices

Next-Generation Networks: 5G, 6G, and Their Impact

Mission Enablement: Tools and Technologies for Success

Carahsoft is proud to host the Federal Mobility Summit at our office in Reston, Virginia and holds an ATARC membership, immersing further into the Federal IT community.

Open RAN GLOBAL FORUM

September 24 | Virtual

Open RAN, or Open Radio Access Network, is an evolving shift of industry standards and mobile architecture so that service providers can use equipment from multiple vendors while ensuring interoperability. The Open RAN Global Forum brings industry experts and Government together to delve into the latest updates for Open RAN including the role Open RAN will play in 6G, focusing on energy-efficient, AI-driven and customizable technology. Featuring interviews, live discussions and demos, attendees will learn more about adoption challenges and progress surrounding tier-one telecom operators’ roadmaps. Other key themes featured at this year’s event include examining the growth of AI and automation in RIC, exploring Open RAN economics and capitalization opportunities, testing and reducing energy consumption and more.

Carahsoft partners and mobile carries Verizon and T-Mobile will be featured at Open RAN GLOBAL FORUM.

Mobile World Congress

October 8-10 | Las Vegas, Nevada

Prepare for the new era of hyperconnected business and smart cities or procure technology that can be deployed right now to make legacy systems and existing processes faster, easier and more resilient with industrial-grade 5G. At Mobile World Congress, explore technology themes like enterprise transformation, AI networks and 5G EdgeCloud with 5G leaders, architects and systems integrators, as well as CIOs from successful 5G enterprises, and discover how this technology can solve today’s biggest industry challenges.

Carahsoft partners Verizon, Qualcomm and Microsoft will be featured at this year’s MWC.

5G Round Table Webinar Series

October 3 & November 14 | Virtual

This fall, join us for two 5G Round Table sessions featuring real-world insights from Intel and T-Mobile. Hear from thought leaders from Government and industry outlining developments in 5G network rollouts at agencies and the ways 5G can be harnessed to open new opportunities to meet agencies’ unique missions.

Carahsoft will be hosting this event alongside FedInsider. CPE credits will be provided for qualified participants.

AutoCon 2

November 18-22 | Denver, CO

Full adoption of network automation is a continuous challenge for the mobility community that innovators at AUTOCON 2 hope to discover a solution for. The first, single, in-person event was a foundational moment for collaborators to advance the state of automated network operations. Now, the founders of the event are working to grow AutoCon into a recurring series of practitioner-focused events. This fall’s event will feature informational conference sessions, workshops and networking opportunities.

Carahsoft partners Nokia and Arista will be featured at AUTOCON 2.

Carahsoft’s 5G Podcast Series

Multiple Events | Virtual

Carahsoft’s podcast series dives into the world of 5G technology solutions, featuring expert insights from industry leaders. Explore sessions on the strategic advantages and key technologies for 5G, relevant applications of 5G for Federal, State and Local Governments and specific agency use cases such as the transformative success stories, learning curves and future objectives of 5G for the Department of Defense. Don’t miss out on this opportunity to impact the power and possibilities of 5G technology.

To learn more or get involved in any of the above events please contact us at 5G@carahsoft.com. For more information on Carahsoft and our industry leading Cybersecurity technology partners’ events, visit our 5G Solutions Portfolio and 5G Events page. 

The Top Upcoming Education IT Events on the Horizon

Posted on by Tim Boltz

From K-12 to Higher Education, our nation’s schools have great opportunities to leverage technology to improve the student, teacher and administrator experience. This year, innovative solutions built on AI, machine learning and the cloud are ready to improve learning inside the classroom and protect schools from external challenges, including potential cybersecurity threats.

Indeed, there is so much happening in the world of EdTech it is very important to keep up with the latest advancements. That is why we are happy to present a list of the top education IT events you need to check out in 2024. These events cover the gamut of technology innovation in the education sector and feature industry-leading experts, peer-led learning sessions and information sharing and ideation.

EDUCAUSE Annual Conference

October 21-24, San Antonio, TX | November 13-14, Online

The EDUCAUSE Annual Conference is where professionals and technology providers from all over the world convene to network and find solutions that will improve higher education. As always, this year’s conference promises to be the year’s largest gathering of education technology leaders.

In 2023, Carahsoft had 25 partners demoing their solutions over the two exhibiting days at our booth. In 2024, we have obtained the largest pavilion space to display our leading higher education solutions. This year, we will be joined by Joe Toste and his TechTables podcast to discuss the hottest trends and setbacks customers are facing and how Carahsoft and our partners can help.

NJSBA’s Workshop 2024

October 21-24 | Atlantic City, NJ

The New Jersey School Boards Association’s annual workshop brings together a senior-level audience of school leaders, education professionals and influencers for quality professional development, important legal, legislative, policy and funding updates and new products and services.

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Carahsoft is a proud sponsor of this celebration of public education, but our work with NJSBA goes far beyond the workshop. The NJSBA has partnered with Carahsoft and our reseller ecosystem to help school districts and member charter schools throughout New Jersey better manage and reduce cybersecurity risk. The partnership provides access to a broad range of cybersecurity-related software, hardware, implementation services and training at discounted pricing. Solutions are also available to K-12 academic institutions and School Board Associations nationwide through the contract’s cooperative purchasing clauses.

Carahsoft’s Fourth Annual EdTech Talk Series

November 6-8 | Carahsoft Office, Reston VA – Virtual option via Zoom

Carahsoft’s EdTech Talks summit is designed to educate academic IT decision makers and end users around the performance, security, cost-saving and modernization benefits of today’s leading EdTech solutions. We will host a three-day series featuring “Classroom Panels,” keynote “Assembly Sessions” and “Before the Bell” breakouts on topics ranging from school safety to student experience. We will also discuss ways to leverage AI and machine learning. Presentation recordings and slide decks from all three days will be available on-demand.

Stay tuned for a detailed agenda for this year’s event, which will be posted soon. In the meantime, check out some of our sessions from the 2023 EdTech Talk Series.

SC24

November 17-22 | Atlanta, GA

The annual Supercomputing 24 conference—SC24—draws more than 13,000 attendees from across the high-performance computing community. The conference features unique technical presentations, workshops, tutorials and “Birds of a Feather” sessions featuring open discussions about topics of interest to the HPC community. SC24 also features a large exhibit floor showcasing the latest innovations from the world’s leading manufacturers, research organizations and universities.

Carahsoft is excited to host a pavilion at this year’s conference. We are even more excited to be hosting some of our top AI and EdTech vendors, who will showcase the innovative work they are doing to power academic research in 2024 and beyond.

CITE Annual Conference

November 19-21 | San Diego, CA

Attendees of the California IT in Education Annual Conference include CTOs and directors of technology, network managers and engineers, database administrators, support and technicians. Teachers, administrators and district and county superintendents will also join their technology colleagues to share ideas and information and find out the latest tools to help improve teaching, learning and administration.

Carahsoft will be a proud sponsor of the event and have a booth at this year’s conference.

Internet2 Tech Exchange

December 9-13 | Boston, MA

Internet2 Tech Exchange brings together a community of technical visionaries—including chief technologists, scientists, engineers, architects, operators and students—to debate, discuss and converse. It is a great forum for global technology leaders to align and move forward together. Although not specifically education-focused, the event covers topics that are relevant to the EdTech sector, including networking, the cloud, cybersecurity and more.

Carahsoft will be a proud sponsor of this year’s Tech Exchange.

In additional to the above events, these are some of the other pivotal education events that took place in 2024, including:

CoSN is the premier membership organization designed to meet the needs of K-12 education technology leaders. Representing over 13 million students in school districts/systems nationwide, CoSN continues to grow as a powerful and influential voice in K-12 education and provides opportunities for companies that support the K-12 EdTech community to participate as corporate members. Carahsoft holds an annual membership with CoSN and has been a proud sponsor for the last several years. Carahsoft plans to continue collaboration at CoSN March 31-April 2, 2025, in Seattle, WA.

Internet2 Community Exchange convened the worldwide research and education community for in-depth strategic discussions on emerging developments in networking, cloud computing, information security and more. Carahsoft and our reseller partners work with Internet2 to support their member community through the NET+ program and Cloud Scorecard program, which provides a portfolio of reliable cloud and trust solutions to help higher education and research institutions solve shared technology challenges. Carahsoft will be back in Anaheim, CA for the Internet2 Community Exchange April 28-May 1, 2025.

The National Association of Educational Procurement Annual Conference featured more than 600 procurement officials from universities, colleges and K-12 institutions. Carahsoft annually sponsors NAEP’s national EPIC conference, which showed great success with over 600 procurement officials from Universities, Colleges and K-12 institutions nationwide attending. Carahsoft has also supported the NAEP national and regional shows for the past three years, continuing to invest in the brand as we expand our footprint in the education space. Carahsoft will have presence at NAEP’s conference May 4-7, 2025, in New Orleans, LA.

Carahsoft proudly sponsored The Merit Member Conference, which highlighted “bridging the gap”, addressing obvious (and not-so-obvious) pitfalls, opportunities to grow, and optimization of oft-neglected issues across three essential tracks—Network, Security and Community. Next year, Carahsoft will attend the conference May 13-14.

EDUCAUSE Cybersecurity and Privacy Professionals Conference is the premier forum for connecting with higher education information security and privacy professionals. Carahsoft was a display table sponsor, joined by our partners onsite to display our solutions for higher education cybersecurity needs. This event gave participants a chance to network and discuss information security and privacy trends and current issues with peers and solution providers. Carahsoft plans to attend EDUCAUSE next year, May 19-21, in Baltimore, MD.

The International Society for Technology in Education is a nonprofit organization that works with the global education community to accelerate the use of technology to solve tough problems and inspire innovation. ISTE’s worldwide network believes in the potential technology holds to transform teaching and learning. ISTELive is one of the world’s most comprehensive EdTech events, attended by a global contingent of education leaders, teachers, coaches, librarians, media specialists and more. Carahsoft was a proud sponsor of and exhibitor at this year’s conference, and plans to attend again June 29-July 2, 2025, in San Antonio, TX.

Needless to say, it has been a big year for events—and an even bigger year for technology in education. From AI to the cloud, from cybersecurity to networking, there are more options than ever before for educational institutions interested in using technology to improve learning. We are excited to be a part of it, and we look forward to seeing you as we go out into the EdTech community this year. Join Carahsoft at these upcoming events and explore the role technology will play in education, this year and beyond. We look forward to seeing you!

To learn more or get involved in any of the above events please contact us at EDUmarketing@carahsoft.com. For more information on Carahsoft and our industry leading Education technology partners’ events, visit our EdTech solutions portfolio.

The Intersection of CX and Communications in Government Services

Posted on by Charlotte Lee

Customer experience (CX) and communications have been intuitively tied together in industry and in our day-to-day lives for a long time, but that has not been the case in government until recently. With the emergence of CX officers, executive orders, and various mandates that require government agencies to enhance their customer service, communication has proven integral in implementing improvements that provide increased accessibility, ease-of-use, and equity in service delivery.

The Customer Journey

Mapping the customer journey involves a range of processes. By examining CX through the lens of communications, government agencies can uncover actionable insights to improve citizen-facing services. For the first time, leadership in horizontal positions — roles that aim to break down silos and foster collaboration across different departments or agencies — can tie the pieces of the customer journey together in a more comprehensive way. To accomplish this, agencies should focus on four main phases of communication:

Awareness
Trust and consideration
Decision and action
Engagement and management

Tangible results emerge that improve CX over time when the customer journey is broken down into these four phases. Citizens must be aware of digital services on agencies’ websites to take advantage of them; and agencies must convey trust to drive citizens to make a decision to enroll in a program. Agencies must then implement steps to continue to engage and nurture people through the customer journey. Utilizing this approach allows government agencies to tie CX and communications together.

The Digital Transformation of CX

One of the biggest challenges facing government is ensuring people are aware of the services available to them, particularly those underserved populations who have not participated in programs in the past. Digital and communications staff must work together to ensure that programs, services, and benefits are utilized and remain funded.

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It is important that agencies recognize that digital transformation is more than simply replicating forms as a digital service. Pairing digital solutions with the communications layer presents government with a critical opportunity to engage with people through authentic digital transformation. Simply making a form into a PDF and posting it on an agency’s website is not digital transformation.

Moving from a “lift and shift” perspective of replicating the brick-and-mortar experience to adopting a truly integrated experience can be daunting but it is an essential component in building genuine customer engagement and improving CX. Email and SMS have been critical in reaching underserved and at-risk populations, as well as struggling citizens seeking government services.

Frequent engagement is the foundation for trust and consideration in government communications. Navigating government bureaucracy can be challenging, but through more thoughtful digital transformation of services, agencies can reduce the burden on the people trying to use them. Many government benefits have gone unclaimed in the past because individuals were unaware or unable to navigate an agency’s website. Minimizing these barriers through clear, frequent communications can enhance trust and ensure that citizens receive the services they are entitled to.

Transparency builds credibility and trust, and meaningful communication builds transparency. By being proactively transparent during the development of applications for digital services, agencies can ensure that the unseen parts of the customer journey are considered.

Meeting citizens where they are with simple, seamless, and secure services is another way federal agencies can reduce user burden in CX and help people move toward decision and action. Despite limited resources, agencies can meaningfully impact CX by using existing assets and data to create mobile-friendly programs and increase accessibility across devices.

Measuring Meaningful Improvements in CX

Translating customer awareness and trust into a measurable outcome requires people to be engaged in and understand the steps of the process. Communications and CX directly contribute to achieving mission outcomes when they are effectively tied together. Measuring communications metrics — like subscribers and click and open rates — demonstrates how many people considered the information they received as important enough to engage with. Government agencies can implement more customized and personalized communication strategies when they start measuring engagement.

Managing and interpreting metrics while continuing to connect with users is critical to maintaining the communications cycle and building even deeper connections. Building an audience is not just about increasing numbers: It is just as critical to keep the audience interested and engaged to create a seamless encounter.

Transparent communications — whether email, SMS, or phone calls — help manage expectations and improve overall customer experience. In 2023, the federal government sent 150 million text messages and around 12 billion emails, highlighting the importance of efficient digital communication. Government agencies build trust through consistent and reliable interactions when they invest in CX.

Proactive communication is key to transforming and managing CX over time, rather than treating it as an afterthought or only seeing it as accumulated numbers. Investing in CX improves trust and engagement, ensures clear and effective digital communications, and builds relationships, helping to maximize the return on investment for government agencies.

For more on this discussion, watch Charlotte Lee, the Strategic Lead for CX and Innovation at Granicus, on the Federal News Network webinar, “How agencies are ‘reaching people where they are’ through effective CX communications”.

The Top Healthcare IT Events to Watch for in 2024

Posted on by Tim Boltz

From artificial intelligence (AI) to predictive analytics, edge computing, and beyond, healthcare organizations have access to a wealth of technologies that can help improve patient care and clinical performance—and there are many more tools on the horizon. This year’s healthcare IT conferences will be full of valuable insights about how these solutions can lead to better patient outcomes while helping organizations overcome some of the industry’s biggest challenges, including cybersecurity threats, staffing shortages, budget constraints, and more.

Here’s a list of the top healthcare IT events that Carahsoft recommends you check out in 2024. We’re looking forward to seeing you!

MESC

August 12 – 15, Louisville, KY

The Medicaid Enterprise Systems Community (MESC) is a national conference and community for state, federal, and private sector individuals to come together and exchange ideas related to Medicaid systems and health policy affected by those systems. This year’s conference will include a track focused on the relationship of the Medicaid program to healthcare IT, with discussions on using data to improve outcomes, the Trusted Exchange Framework and Common Agreement (TEFCA), Medicaid claims and health information exchange (HIE) integration, and more.

Visit the Carahsoft booth #542 and check out a speaking session from Rob Courtney, Healthcare CTO at Carahsoft, on August 13^th at 3pm.

GovExec Health Summit

August 16, Carahsoft Conference & Collaboration Center, Reston, VA

We’re thrilled to host this year’s GovExec Health Summit and welcome some of the top voices from both industry and government. This event will bring together healthcare leaders to discuss the tools and strategies they’re using to improve our nation’s healthcare system. They’ll share best practices, reveal their biggest challenges, and talk about the technologies and tactics they’re employing to make healthcare more secure, equitable, affordable, and available to all.

Sponsorships of this event are currently open to Carahsoft vendors. Contact healthcaremarketing@carahsoft.com for more information.

HIMSS AI in Healthcare Fall Forum

September 5 – 6, Boston, MA

HIMSS AI in Healthcare Fall Forum will cut through the AI hype with a comprehensive showcase of real-world examples illustrating the transformative potential of the technology across the healthcare continuum. You’ll learn best practices from industry peers and experts, learn how they use AI to overcome challenges and make their organizations smarter and more efficient, and glean actionable insights that you can use in your own healthcare setting.

Carahsoft is a proud sponsor of this year’s Healthcare Fall Forum and excited to share that our partner, SolarWinds, will be speaking at the event and showcasing at a kiosk.

GovCIO Health IT Summit

September 19, Bethesda, MD

Federal health IT leaders will converge at this year’s GovCIO Summit to discuss the latest developments in public health technology, including electronic health records modernization, emerging technology investments, data interoperability and sharing, and more. As always, the main focus will be on how organizations can run faster and better so they can deliver better services to customers.

Visit some of Carahsoft’s top vendors, including Leidos, ServiceNow, Snowflake and Splunk, to discover how their latest innovations are helping healthcare agencies achieve their mission of providing better and more efficient services to the public. Carahsoft is also looking forward to celebrating the winners of the GovCIO Health IT Flywheel Awards.

HIMSS Cybersecurity Fall Forum

October 31 – November 1, Washington, DC

Healthcare remains one of the most targeted sectors for cybersecurity threats. This year’s HIMSS Cybersecurity Forum will be focused on the tactics needed to combat increasing cybersecurity threats had on, providing best practices for organizations to proactively shield ever-expanding digital footprints. Discussions will center on the latest technologies available to protect data inside and outside enterprise walls.

Carahsoft is a proud partner of this year’s Fall Forum and will share exclusive offers with the company’s partner network ahead of the event.

NCQA Health Innovation Summit

October 31 – November 2, Nashville, TN

The Health Innovation Summit brings together leaders across the healthcare ecosystem to connect with innovators who are advancing healthcare quality through AI, data solutions, and more. This year’s conference will feature more than 60 sessions on topics centered around the themes of Equity, Digital Quality, Behavior Health, and Value-based Care.

Meet with Carahsoft representatives at the Summit and learn how our partners can help your organization meet its IT goals.

CHIME24 Fall Forum

November 5 – 8, San Diego, CA

The College of Healthcare Information Management Executives—CHIME—will host its annual Fall Forum, where digital health leaders will brainstorm, problem-solve, and develop initiatives to advance healthcare using the latest tools and resources. This year’s event will include new tracks featuring “Elite Exchanges” with top healthcare IT experts, the “Visionary Voices” of innovation leaders in the field, and even a CHIME Fun Run and Yoga Class.

Carahsoft is holding a focus group, hosted by Lawrence Stowers, Senior Business Development Manager, with one of our vendor partners.

Learn More About Previously Held Events:

229 Project CIO Roundtables

June 27 – 29, Napa, CA

229 Project CIO events are small gatherings of healthcare IT leaders who convene to discuss innovative solutions to the industry’s greatest challenges. This year the 229 Project will host a series of CIO Roundtables. Carahsoft will be there as part of our new and growing partnership with This Week Health, the organization behind the 229 Project.

Meet Carahsoft executives and learn about how technologies like AI, cloud computing, data analytics, and others are helping healthcare organizations deliver better patient care. Carahsoft is also offering sponsorship opportunities to interested vendors. Contact healthcaremarketing@carahsoft.com for more information.

Healthcare has undergone a lot of change over the past couple of years, and this year promises to be no different. New challenges require new strategies and technologies, and each of these events will deliver both. You’ll discover new solutions that will help your agency improve and modernize its service offerings to meet the needs of the moment while driving toward the future.

Please contact us at healthcaremarketing@carahsoft.com to learn more or to get involved in these events. For more information on Carahsoft and our industry leading healthcare IT solutions, visit our Healthcare portfolio, and for more about Carahsoft events, visit our Government Events page.

Enhancing Federal Customer Experience with Digital Transformation

Posted on by Tiffany Goddard

In the world of digital transformation within Government agencies, the collaboration between industry partners and Federal entities is critical for driving progress in enhancing the Federal digital experience. Recently, the General Services Administration (GSA) and the Office of Management and Budget (OMB) held The Federal Digital Experience Virtual Summit to shed light on the pivotal role that industry plays in supporting Government agencies on their journey towards digital innovation. By emphasizing the need for collaboration, innovation and skill development, these conversations underscored the importance of industry expertise in guiding Government agencies towards effective digital solutions. Key takeaways from the summit are summarized throughout this blog post to provide insights into the evolving landscape of Government digital services. As agencies strive to modernize their digital services and platforms, industry partners, like Carahsoft and our partners, technology vendors, resellers, system integrators, and MSPs, are instrumental in providing the necessary resources, knowledge and solutions to help agencies meet the evolving demands of their users and improve the Customer Experience (CX).

The Importance of Inclusive and Compliant Digital Solutions

A people-first approach is paramount in Government digital services, focusing on the needs of both customers and the Federal workforce. Industry partners engaging with Government agencies must align their technological solutions with this people-centric mindset. Prioritizing user experience (UX) and ensuring that technology serves the needs of all stakeholders is essential for fostering effective digital interactions within the Government ecosystem.

While adopting a mobile-first approach is crucial in today’s digital landscape, accessibility remains a fundamental consideration. Government agencies recognize the importance of catering to individuals who may not have access to mobile devices or prefer alternative communication channels, such as in-person interactions or call centers. Ensuring that digital services are inclusive and accessible to all individuals, regardless of their preferred mode of interaction, is key to promoting equitable access to Government resources and information, as well as providing a means of service outside of digital for those who do not have access.

Federal agencies expect industry partners to demonstrate a deep understanding of the regulatory landscape and Government policies, such as the 21st Century Integrated Digital Experiences Act (IDEA), Executive Order 14058, Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government, and specific mandates like M-2322. Industry proposals should reflect a clear alignment with these guidelines and address the unique needs outlined by Government directives. Collaboration between Government agencies and industry partners are linked by a shared commitment to compliance and a mutual understanding of the regulatory framework governing digital initiatives. By proactively incorporating policy requirements into their proposals, industry partners can demonstrate their readiness to support Government agencies in achieving their digital transformation goals.

Enhancing the Federal Digital Experience

Implementing best practices is essential in the realm of Federal digital experience for enhancing user engagement and optimizing service delivery. The following best practices were identified by the speakers that all agencies should be working towards and where the industry should support by supplying guidance and tactical solutions, helping them meet Federal initiatives. One key practice is the importance of the US Web Design System, which promotes a mobile-first approach for Government websites. By prioritizing mobile responsiveness and user-friendly design elements, agencies can ensure that their digital platforms are accessible and intuitive for all users. Leveraging the design system not only fosters consistency across Government websites but also enhances the overall UX, making it easier for individuals to navigate and interact with online Government services.

Another crucial best practice is the enhancement of search functionality for Government websites. By implementing Search Engine Optimization (SEO) methods, agencies can improve search results and make relevant information more easily discoverable for users. Looking ahead, planning for future technologies like artificial intelligence (AI) in content delivery can further enhance the search experience, enabling more personalized and efficient access to Government resources. By staying informed of evolving search technologies and incorporating AI-driven solutions, agencies can streamline information retrieval processes and provide users with tailored and relevant content.

Digitization serves as a foundational element for transformation within Federal agencies. Moving towards digital and self-service options for common tasks not only enhances efficiency but also empowers users to access services conveniently. By focusing on structured data and digital interactions, agencies can transform UX, making interactions more intuitive and seamless. Embracing digitization as a bedrock for innovation enables agencies to modernize their service delivery models, reduce operational burdens and adapt to the evolving digital landscape effectively.

Collaboration and Alignment Across Government and Industry

Establishing a dialogue and fostering partnerships between agencies and industry partners can lead to the co-creation of solutions that address the evolving needs of the digital landscape. By working together, stakeholders can leverage their respective expertise and insights to develop innovative strategies and technologies that improve service delivery and user satisfaction. This collaborative approach not only fosters knowledge sharing and best practice exchange but also promotes a culture of continuous improvement and innovation within the Government ecosystem. As a call to action, stakeholders are encouraged to join forces and collaborate towards a shared goal of creating a better digital experience for customers and Government employees alike. Stakeholders can collectively drive positive change and shape the future of digital interactions within the Government sector by aligning efforts and working together. Leveraging the federal digital experience guidance provides a clear path forward, offering a roadmap for stakeholders to navigate the complexities of digital transformation and align their initiatives with Government priorities and policies. By adhering to the guidance and embracing a collaborative mindset, Government agencies and industry partners can collectively advance the digital experience landscape, ensuring that services are accessible, user-centric and future-ready.

As agencies like GSA and OMB advocate for a mobile-first strategy, organizations can explore Carahsoft’s portfolio of website modernization and mobile enhancement solutions to align with these initiatives. Carahsoft also features leading solutions from our vendor partners in the digitization of services, such as fortifying public outreach, electronic signatures and accessibility technology, aiding in the modernization journey for agencies to make services simpler and more accessible for users. Customer services are improved through understanding the voice of the customer with analytics and human-centered design. Public outreach is imperative for transparency, gathering and implementing feedback and ultimately building trust between constituents and Government. CX plays a pivotal role in shaping how constituents perceive and interact with civic services, fostering trust and transparency in Government operations.

Carahsoft’s Customer Experience and Engagement portfolio offers a range of industry-leading solutions that enable agencies to analyze and disseminate information securely, improve service efficiency, build trust with constituents and bolster agency reputability. By embracing trusted software solutions from our technology providers, agencies can advance their digital Government services to meet the evolving needs of the public and deliver exceptional experiences that drive positive outcomes for all stakeholders. Carahsoft’s expertise in digitization also extends to social media integration, call center optimization and the implementation of adaptive technology, aligning with diverse needs of Government agencies and their constituents.

GSA and OMB are calling for a people-first approach and Carahsoft has the CX solutions to help your organization meet this initiative. Check out Carahsoft’s portfolio of solutions providers who can support your needs in website modernization and mobile enhancement, digitization of services, customer services, public outreach, social media, electronic signatures, call center, accessibility technology and other CX solutions.

Socure, Okta, and Carahsoft: Pioneering a New Era in Government Identity Verification

Posted on by Jeff Shultz

Digital-first experiences are a top priority across every level of government to improve service delivery, simplify user experiences, and rebuild trust with the American public. At the same time, agencies must defend against ever-present threats of identity theft, fraudulent accounts, and account takeovers. That’s why advanced digital Identity verification and strong authentication are essential for modern government services.

At Socure, we are excited to announce a transformative partnership with Okta and Carahsoft Technology Corp., which marks a significant advancement in our mission to enhance digital identity verification across the public sector. This collaboration aims to deliver a FedRAMP & StateRAMP compliant identity solution, ushering in a new era of security and efficiency for federal, state, and local government agencies.

Socure Okta Partnership Identity Management Blog Embedded Image 2024

The integration of Socure’s cutting-edge artificial intelligence and machine learning-enabled ID+ platform with Okta’s adaptive multi-factor authentication, best-in-class compliance and security features, and modern, frictionless cloud infrastructure creates a powerhouse capable of addressing some of the most pressing challenges faced by government agencies today—especially in its efforts to combat sophisticated identity fraud. Our joint solutions now offer government agencies at all levels scalable, simple, and secure identity solutions built for the modern era. Achieving accurate and inclusive digital identity verification is critical to accelerating government service delivery for vital programs.

Digital transformation in government services is not just about upgrading technology—it’s about ensuring that these technologies offer secure, seamless, and inclusive access to the public. This is where our partnership becomes crucial. Socure’s ID+ platform, recognized for its high accuracy and inclusivity in identity verification, complements Okta’s expertise in secure access and adaptive multi-factor authentication. Together, we are setting new standards for what digital interactions in the public sector should look like.

Our joint solution provides government agencies with tools that are not only top-notch in security but also designed to enhance the user experience. By reducing friction and simplifying processes, we make it easier for the public to access vital services, from social benefits to healthcare, without compromising on security. This approach helps to build a stronger, more trusting relationship between the government and the public, which is essential in today’s digital age. We recently produced a joint webinar in which you can listen to the recording here.

For example, Socure’s predictive analytics platform goes beyond traditional identity checks by analyzing a broad range of data points, from physical documents to digital footprints. This allows for real-time verification that is both thorough and efficient. Okta’s Universal Directory and Adaptive Multi-Factor Authentication add another layer of security, ensuring that only legitimate users can access sensitive information.

At a time when digitizing benefits delivery is needed to reach large subsets of the population and bolstering public trust in government services is paramount, these solutions work together to provide key benefits, including:

Auto-approval of more eligible individuals (98% for mainstream populations and up to 94% for hard-to-identify populations, including Gen Z, millennial and new-to-country individuals)
More effective fraud prevention, capturing 90% of third-party identity fraud in the riskiest 3% of users
Reduction of manual reviews with fully automated identity verification and fraud prevention, with a response in milliseconds
Fast time-to-value with easy, secure connections across a variety of applications and on the cloud
Comprehensive approach to security with audited infrastructure and process
Reduction of the burden of password management with simple, passwordless MFA options
A variety of flexible authentication options that nearly everyone can use

By pooling our capabilities, we will help reduce the cost, burden, and friction generated by today’s pervasive attacks and deliver a better consumer experience without making it harder for people to interact with government services.

Watch our webinar to learn more about how successfully verifying identity requires a multi-layered approach.

Seamlessly Enhance Accessibility in CX Through Communication

Posted on by Nancy Newell

To provide comprehensive, seamless and fulfilling customer experience (CX), agencies must listen to customer feedback. Part of the Federal Government’s current CX initiatives, inspired by the President’s Management Agenda Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government and 21st Century Integrated Digital Experience Act (IDEA), focuses on improving the digital experience of Government customers. Agencies with public-facing services that were designated as High-Impact Service Providers (HISPs) follow the Office of Management and Budget (OMB)’s guidance to move services online. By highlighting customer feedback and utilizing technology to improve service delivery, agencies can make strides to improve their CX.

Where To Start

Improving CX should be faced with a rigorous, multi-channeled approach. For many agencies, the renewal of their services will take 2-3 years, if not longer. Strategies for reshaping CX will vary among agencies, as certain stages in their journey will be specific to their needs. However, on a broad organizational level, there are a few main steps agencies can take. Initial goals manifest as process mapping. This critical step can help agencies understand what Federal programs are asking of them, and what they need to do to improve their agency. Next, agencies should establish a robust feedback process. To improve customer service, agencies must gather information through surveys to understand the wants and needs of the constituents they serve. Specific milestones along this process can include encouraging agency employees to work with customers directly or acclimating them to new services or applications. Some agencies will work primarily online. After recording what resources, portals and technical assistances exist, as well as what improvements need to be made, agencies should begin refining their CX strategies. Across all Federal agencies, design should be seamless and accessible.

Technology and CX, Hand In Hand

Adobe HISP Customer Experience Series Blog Embedded Image 2024

When improving CX, agencies should integrate technology into their feedback process. Technologies such as clear and readable dashboards, analytics campaigns and automation can enable employees to read and acknowledge all feedback received. Once employees analyze feedback, they will be empowered to implement necessary changes vital to both employee and customer happiness. Empowerment can come in the form of setting up IT teams with employees at all levels of the company, granting and delegating capabilities to experts. Driving improvements in CX can look like implementing customer-facing services. With call centers, chat bots, community centers and more, agencies must consider how their services are being utilized and whether they are optimized. The strategy behind the service is just as important as the service offered.

Oftentimes, customers are not compelled to respond to paper or virtual surveys. Sending employees out into the field to and provide a face-to-face, personable interaction and garner real-time reactions can help gather a response from a larger sample. With the usage of analytics programs, agencies can track how many outreach efforts it takes to get responses to online initiatives, as well as the time spent on those responses.

Equity and Accessibility

The equity and accessibility of their customers are imperative for agencies considering enhancing their CX capabilities. Public-facing services reach millions of customers, and therefore, need to be accessible to a variety of different people. For example, even some smaller states feature citizens with more than 95 different languages. To communicate with everyone, agencies can provide language services. When crafting statements, reaching people of different education levels must be accounted for as well. Websites, pitches or pamphlets that explain service access should be clear and concise. Regardless of socioeconomic status or location, every customer deserves access to Government resources. While many aspects of Government services have moved online, not everyone has access to stable internet or a device. Therefore, agencies should consider physical centers or kiosks at community centers. Additionally, experiences should be consistent across these diverse backgrounds. All customer service should be thoughtful and considerate. Agencies need to understand their respective compliance and accessibility standards. Offering audio provisions on websites and closed captions on videos can help reach a wider audience as well.

Adobe works from the omni-channel experience to set a higher standard for the digital experience in Government. By working directly with clients, Adobe can help stakeholders and vendors to champion their customer service.

To learn more about how Adobe is setting a higher standard for CX in Federal Government, watch their interview with Federal News Network on implementing feedback to improve customer service.

The 10 Cybersecurity Events for Government in 2024

Posted on by Steve Jacyna

In the fast-paced world of Cybersecurity, staying ahead of evolving threats and industry trends is paramount for Government agencies and the ecosystem that supports them. From in-depth discussions on certification processes to cutting-edge solutions for modern cyber threats, Carahsoft and our partners’ cybersecurity events promise to provide valuable insights, networking opportunities and practical strategies for enhancing Government cybersecurity posture.

Join us as we delve into cybersecurity excellence and empower Government entities to navigate the digital landscape with confidence and resilience.

Public Sector Day at RSA Conference

May 6 | San Francisco, CA

Attendees joined us for our 11^th Annual Public Sector Day event at RSA Conference. They heard from pioneering figures in Government as they shared their perspectives on the forefront cybersecurity challenges facing the Public Sector. As cyber threats continue to challenge all levels of Government, attendees learned how Government and industry are working together to protect communities at all levels from ransomware, thefts of data, election security challenges and attacks on critical infrastructure. Carahsoft was proud to host this event for our 11^th year. We will be back in 2025 in San Francisco and hope to see you there! Access our podcast series for a recap of the sessions and discover how to protect your organization’s sensitive information by leveraging compliant cloud authentication services.

AFCEA TechNet Cyber 2024

June 25-27 | Baltimore, MD

A flagship event, AFCEA’s TechNet Cyber serves as a center of gravity for a whole-of-government effort to bring together the policy, strategic architecture, operations and C2 – along with the joint capabilities – needed to meet the global security challenges and successfully operate in a digital environment. Join us in Baltimore and be part of the conversation led by U.S. Cyber Command, DISA, the DoD CIO and numerous industry and academia partners to deliver solutions for this enduring, no-fail mission. Carahsoft will host a pavilion on the exhibit floor that features more than 50 of our technology partners showcasing a range of cybersecurity solutions. Visit our website for more information!

2024 SANS Government Solutions Forum

July 25 | Online

Government agencies face a continuing stream of legislative, executive and oversight recommendations, constantly keeping teams and technologies on their toes. This SANS Government Security Forum equips Public Sector cybersecurity teams with the essential knowledge to address these challenges and modern threats head-on. Carahsoft has partnered with SANS to host this event for our third year in a row. Hear from Government and industry leaders on the latest in cybersecurity.

DOE Cybersecurity and Innovation Conference

July 29 – August 1 | Dallas, TX

Carahsoft is proud to be a sponsor of the DOE Cybersecurity and Innovation Conference. This event will explore the developments and challenges in cybersecurity, technology innovation, workforce development, and critical infrastructure protection. Speakers and attendees will include top thought leaders from across the DOE enterprise, the federal interagency, academia, international partners, and private industry leaders for thoughtful conversations about cybersecurity, modernizing IT and OT environments and solutions, sharing tools, data management, technology, and best practices with the energy industry, and developing technical solutions to meet national challenges.

Carahsoft will have a booth on the exhibit floor that features and handful of our technology partners showcasing a range of cybersecurity solutions. We will also host a networking happy hour on July 30^th from 7:30 – 9:30 pm CST. Stay tuned for more information!

Black Hat USA 2024

August 3-8 | Las Vegas, NV

Now in its 27th year, Black Hat USA returns to the Mandalay Bay Convention Center in Las Vegas with a six-day program. The event will open with four days of specialized cybersecurity trainings with courses for all skill levels. The two-day main conference (August 7-8) will feature more than 100 selected briefings, dozens of open source tool demos in Arsenal, a robust Business Hall, networking and social events and much more.

Carahsoft is pleased to host a networking reception for our vendor partners and their customers. Join us for food, drinks and networking!

Billington CyberSecurity Summit 2024

September 3-6 | Washington, D.C.

Join over 2,500 attendees and 200+ top speakers participating in more than 40 sessions and breakouts at the leading Government cybersecurity summit. Hear from speakers with years of experience in mitigating cyber threats, offering valuable insights. Government, military, nonprofit, academia and industry thought leaders will present major cyber trends and discuss solutions for current field issues. Carahsoft and more than 50 partners will showcase a full range of cybersecurity solutions in our partner pavilion on the show floor. Register Now.

The National Cyber Summit

September 24-26 | Huntsville, AL

National Cyber Summit is the nation’s most innovative cybersecurity technology event, offering unique educational, collaborative and workforce development opportunities for industry visionaries and rising leaders. NCS offers a cyber conference with diverse focus-areas, premier speakers and unmatched accessibility focused on education, collaboration and innovation.

Visit Carahsoft at our booth on the show floor and explore our CMMC Solutions Showcase.

Carahsoft Cyber Leaders Exchange

October 1-2 | Online

Discover how agencies are leading the way as the Government “fundamentally re-imagines America’s cyber social construct”. During this exclusive two-day virtual event, Federal News Network and Carahsoft will sit down with cyber leaders and experts to dive deep into efforts across Government to bring the White House vision to life and strengthen Federal cyber capabilities. Tune in for multiple sessions featuring some of our leading technology partners.

Innovate Cybersecurity Summit

October 6-8 | Scottsdale, AZ

Powered by the collective knowledge of cybersecurity executives, practitioners and cutting-edge solution providers, Innovate Cybersecurity Summit is the premier resource for CISO education and collaboration. The Reverse Expo, a featured session, is a highly interactive engagement model and a refreshing way for technology vendors to meet with attendees. Carahsoft is a premier sponsor of the event and will have a partner pavilion featuring some of our leading cybersecurity partners as well as networking events throughout the summit.

Carahsoft Cybersmart Series: State and Local Government

November 7 | Austin, TX

Carahsoft has partnered with FedInsider for a series highlighting and discussing topics on cyber in Government. Join us to hear cyber experts in State and Local organizations discuss the latest cybersecurity threats to the Public Sector and what steps State and Local agencies are taking to protect against them. This year’s half-day event focuses on how the release of AI into the broader computing environment is affecting cybersecurity strategies across the Public Sector. Collaborate with peers, thought leaders and key partners in Austin or watch the panel discussions online in a follow-up webinar!

Do not miss out on the opportunity to engage with industry experts, explore innovative solutions and network with like-minded professionals at our 2024 events. Secure your spot today and take proactive steps towards safeguarding your organization’s critical assets in an ever-evolving cyber landscape. Together, let us strengthen our cybersecurity defenses and pave the way for a more resilient Government cybersecurity ecosystem.

To learn more or get involved in any of the above events please contact us at CyberSecurity@carahsoft.com. For more information on Carahsoft and our industry leading Cybersecurity technology partners’ events, visit our Cybersecurity Solutions Portfolio and Cyber Events page.