Systems integrators have evolved to simplify and streamline the process of deploying complex solutions to complex agency challenges. SIs have years of experience working with agencies on the kinds of systems that have many moving parts. Therefore, they have a clear understanding of agency missions and know how to navigate the government’s procurement process. However, SIs don’t work alone. They thrive by partnering with companies that have transformative new approaches for addressing the government’s needs, such as providing innovative digital services, supporting a hybrid workforce and protecting government networks from cyberthreats. In a recent report, research firm Quadintel states that the global systems integration market was valued at $327 billion in 2021 “and is anticipated to grow with a healthy growth rate of more than 13% over the forecast period 2022-2028.” SIs are well-suited to helping agencies make that shift in thinking. Learn how Sis can help your agency thrive by partnering with innovative companies in Carahsoft’s Innovation in Government® report.
The Power of Embracing a Partner Mindset
“Success for integrators and their partners is delivering secure solutions that provide meaningful and impactful mission outcomes. Leidos invests heavily in testing and building relevant solutions for public-sector customers to ensure that innovative technologies are cost-effective, resilient, compliant with government requirements and best positioned to solve mission problems. Investing in a continuous innovation cycle is critical. Leidos and Red Hat recognize that we are in the business of continuous modernization. When Red Hat and other key partners offer innovative new solutions, our partnerships enable us to move fast in testing and proving that the technology works and can scale to meet the government’s needs. Leidos leverages innovative technology to drive great mission outcomes in our Aviation Security Product business unit (Security Enterprise Solutions). By using cloud-native AI/ML modeling solutions, Leidos had been able to achieve significant performance gains in our process for developing algorithms for security detection products, ultimately improving travelers’ experiences at airports.”
Read more insights from Peter O’Donoghue, CTO of the Civil Group at Leidos, and Adam Clater, chief architect of the North America Public Sector at Red Hat.
A Collaboration That Far Exceeds the Sum of its Parts
“In 2020 KMPG and ServiceNow recognized that a large and newly formed Defense Department agency was facing a number of challenges in its efforts to transform its business, consolidate systems and processes, and modernize its technology. We began having conversations with the executive leadership and department heads across different lines of business to gain a clear understanding of their mission, current challenges and desired outcomes. As the ServiceNow program was being established at the agency, the customer required a robust governance and platform team to ensure utilization of development best practices and policy generation, platform management activities (e.g., upgrades) and a secure, scalable, federated development model. This technical rigor and governance structure supported the creation of a stable environment in which application development teams could configure and deploy new, unique applications rapidly.”
Read more insights from Kyle McKendrick, senior enterprise account executive at ServiceNow, and Daniel Gruber specialist managing director at KPMG.
Driving Modernization with Deep Strategic Partnerships
“In response to the challenges agencies face, Leidos has been focused on building deep strategic partnerships that help us create at-scale solutions for our government customers. These partnerships are characterized by a commitment to open lines of communication and transparency in terms of strategy and investments. We also operate in what we describe as a badgeless environment in which experts from different companies work side-by-side to engineer new capabilities and solutions.”
Read more insights from Derrick Pledger, senior vice president and CIO at Leidos.
Why Success in Zero Trust Requires a Team Effort
“Zero trust focuses on the connection between users and the data, applications, networks and systems they want to access. In zero trust architectures, new administrative tools continually evaluate whether allowing an individual user to have a certain level of access privileges is the right thing to do. The approach gives agencies much more flexibility as they modernize because they can make decisions at a granular level that enable them to secure data and entire IT ecosystems.”
Read more insights from Meghan Good, vice president and director of the Cyber Accelerator at Leidos.
How Multi-Domain Operations Accelerate Modernization
“By design, multi-domain operations must involve a broad range of partners to achieve the desired mission outcomes, particularly as threats continue to rapidly evolve. Making such a shift allows military and civilian agencies to far more rapidly add new capabilities to individual systems. The approach also enhances agencies’ ability to partner with industry to harness the power of cross-domain, cross-agency and even cross-company digital synergies.”
Read more insights from Chad Haferbier, vice president of multi-domain operations solutions at Leidos.
Balancing Speed and Security with SecDevOps
“As one of the largest systems integrators, Leidos understands the government’s mission domain and individual agencies’ unique challenges. We also know where they are in their evolution. Some are still easing toward agile and SecDevOps, whereas others have fully embraced those approaches. Our partners in the commercial world are some of the fastest, most forward-leaning technologists.”
Read more insights from Paul Burnette, vice president and director of the Software Accelerator at Leidos.
Download the full Innovation in Government® report for more insights from SI cloud thought leaders and additional industry research from FCW.
The Relationship Between Cost Containment and the Modern Developer

“Application software is front and center in the drive to provide high-quality services to citizens and organizational customers. That, in turn, is fueling the need for a different culture, method and tooling capability within agencies. Those realities are accelerating the adoption of DevOps, which helps organizations be agile in determining what to deliver, how to deliver it and then delivering it. The primary strategic benefit is a significant increase in change/transformation velocity. However, that velocity amplifies the opportunity for human errors that result in security vulnerabilities.”
The Value of a Single View Across Complex Programs
More agencies are implementing observability solutions, taking traditional monitoring an important step further. By using data and insights from monitoring, observability provides a holistic understanding of your infrastructure, including health and performance. With layers of data and immediately-synthesized analysis, IT pros can spot inconsistencies before they become issues. These functions give IT teams single-pane-of-glass visibility with actionable intelligence to expedite problem resolution and enable proactive management. Of course, it provides much more, and below are the top five benefits federal agencies can gain from observability.
It’s not surprising. Given the stove-piped and complex nature of DoD systems, getting systems to work together to facilitate data transmission quickly and seamlessly is no small feat. To tackle the challenge, the team is launching a new effort—dubbed the “Interoperability 2.0 Challenge”—that may also incorporate the Five Eyes allies, namely the U.K., Canada, Australia, and New Zealand.
Let’s start with response time analysis—the database optimization piece of the equation. Response time analysis helps database administrators (DBAs) identify and measure an end-to-end process, starting with a query request from the end user, ending with a query response, and including the time spent at each discrete step in between. This helps identify bottlenecks, pinpoint root causes, and prioritize actions based on the impact poor database performance has on end users.
“Although it has recently been getting a lot of attention, zero trust is actually the evolution of a security philosophy that has been building for years. It starts by giving users the least amount of privileges to perform their jobs and operating under the assumption that systems have already been breached. Zero trust focuses on the connection between users and the data, applications, networks and systems they want to access. In zero trust architectures, new administrative tools continually evaluate whether allowing an individual user to have a certain level of access privileges is the right thing to do. The approach gives agencies much more flexibility as they modernize because they can make decisions at a granular level that enable them to secure data and entire IT ecosystems. President Joe Biden’s executive order on cybersecurity mandates the use of zero trust, which puts a lot of weight behind a consistent and coordinated adoption of the approach.”