Better Cloud with Nutanix and HPE

Posted on by Scott Ellis

Today, almost everything online is conducted and saved through the cloud. Government agencies face the obstacle of modernizing their software infrastructure and navigating cloud-based solutions to achieve mandates. That’s why Nutanix, an American cloud computing company that unites public cloud simplicity and agility with private cloud performance and security, has taken up the mission to radically simplify and secure how organizations across all industries and sectors run apps and manage data. With its recent partnership with Hewlett Packard Enterprise (HPE), Nutanix aims to create and provide its own private cloud platform that unifies storage, provides database and desktop services, provides hybrid cloud infrastructure and offers cloud management with the goal of supporting any application and workload. All these objectives have been optimized into one secure, easy-to-use product—Nutanix Cloud Platform.

One Unified Cloud

Nutanix pioneers the cloud market with an adaptable, endlessly scalable user-interface. With its built-in intelligence system, Nutanix Cloud Platform can manage apps and data to maximize efficiency and performance. Its features are robust and resilient, as it will replicate data in small slices so that the software can efficiently recover from outages and withstand cybersecurity attacks.

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HPE and Nutanix’s global partnership brings customers more options. Unlike other cloud spaces, which have predetermined settings, Nutanix Cloud Platform grants users additional flexibility to adapt the cloud to their needs. Users can customize their clouds, apps and technology stacks with rapid time-to-value benefit. The cloud platform has the largest breath of platforms among any cloud, the ability to run ESX AHV and the freedom to scale up or down. Nutanix Cloud Platform includes a hybrid cloud infrastructure, a unified control plane, unified APIs, a secured base, a built-in hypervisor and a built-in lifecycle management.

Nutanix enables every industry to meet its goals. Fourteen different platforms are certified on HPE, giving users the option to choose which solution they use. Over the last 24 months, Nutanix has maintained a 91% Net Promoter Score reflecting its satisfied customer base, considering that the average NPS score is 45%.

Secure with Nutanix

As the world’s largest retailer of software, Nutanix must not only be prepared to deliver a beneficial product, but a secure product. Since multiple Federal, military and intelligence agencies use Nutanix, and since the basics of Government standardize around Nutanix, its cybersecurity is an issue of national security. Nutanix provides several vital security features, including:

Factory security hardening and baseline
Automated configuration validation and self-healing
Data-at-rest encryption
Localized encryption key management built into the system
Network segmentation and micro segmentation
Multi-factor authentication, role-based access and security assertion markup language
Data protection, including snapshotting and multi-site capabilities, synchronized replication and constant availability
Security on back end that monitors the network and investigates violations to ensure continuous compliance on company scanning tools
Encryption capabilities built into the software that cluster lockdown to ensure data cannot be accessed by outside actors

In addition, on request of the Government, Nutanix added a Kernel-based Virtual Machine, which makes the software substantially easier to use. The cloud platform’s certified solutions and joint engineering encourages users to acquire and expand vaster capabilities. By automating the process, Nutanix Cloud Platform promotes sustainable life cycle management.

Nutanix’s cloud is always improving. Manufacturers share testing notes to evaluate the most accurate assessment of the product. There is a dedicated support group for Nutanix and HPE customers that can help users with any issues that arise. Through consistent updates and a shift from capacity-based licensing to processor based, these cloud providers ensure the product is user friendly and easy to bundle with other products.

Better Together

With Nutanix and HPE’s partnership, the cloud has been revitalized as a user-friendly, unified platform to keep industries secure, as well as to provide a streamlined platform for all workloads and data. With Nutanix Cloud Platform, customers can minimize cost, performance and risk all with one product.

View our webinar and dive deeper into the benefits of Nutanix Cloud Platform from Nutanix and HPE’s partnership.

3 New Ways to Integrate Microsoft Teams with Your Purpose-built Technical Collaboration Platform

Posted on by Barry Duplantis

Technical and operational team members rely on a broad range of specialized tools: GitLab, Jira, Jenkins, ServiceNow, Zendesk, and many others. Meanwhile, their colleagues across the organization may also use general-purpose solutions such as Microsoft Teams. In fact, many of your people involved in application development, IT operations, and other technical workflows need to stay connected to Teams. And that presents some opportunities.

Microsoft Teams provides a useful all-employee meeting and chat experience. But it can’t deliver the features your technical and IT teams need, such as:

Built-in integrations with specialized developer and technical tools
Project- or topic-specific channels for in-context conversations
Customizable playbooks or digitized checklists to optimize technical workflows
Ironclad security for mission-critical workflows connecting to sensitive systems

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For these capabilities, smart organizations rely on a purpose-built technical collaboration platform. An effective collaboration platform provides a single plane of glass that gives all team members a unified environment for information sharing, project tracking, and both real-time and asynchronous collaboration.

Fortunately, organizations now have an effective means of integrating Microsoft Teams and Microsoft 365 into their technical and operational processes. Mattermost for Microsoft Teams enables technical users to stay connected to Teams while collaborating in a highly customized and secure collaboration environment.

In particular, three innovative capabilities can equip your organization to turbocharge Teams integration and accelerate your technical workflows:

Secure, customizable Teams messaging extension: The Teams messaging extension allows technical users to collaborate in secure shared channels across the Mattermost and Teams experiences. Users can take advantage of integrated voice, video, screen share, and calendar across the two platforms. They also get unified user management and authentication through Azure Active Directory and Active Federation Services single sign-on. The extension allows Teams users to connect to hundreds of technical and developer systems, along with custom in-house tools, by using their technologies of choice.
Private communications mode for sensitive content: A private communications mode ensures strong security for your sensitive data and technical intellectual property (IP). With this capability, you retain complete control of all messages and files sent. You can optionally store data outside the Teams environment in your own encrypted databases in private or public clouds, including Microsoft Azure, AWS, and Google Cloud Platform (GCP).
Business continuity mode during Teams outages: Mattermost for Microsoft Teams can be deployed in private or public clouds independent of Azure. That means you can now maintain vital communications, security, and resiliency functions during an outage of Microsoft 365.

With these features, you have new capabilities to optimize collaboration for technical and operational teams. Centralized IT functions can give your technical teams an extended customization experience while enabling them to remain firmly integrated into the all-employee Teams and Microsoft 365 platforms.

Through the integration of Mattermost and Teams, your technical operators can stay connected to nontechnical stakeholders. Yet within the same environment, they also have direct access to the webhooks, slash commands, custom plugins and apps, automations, workflow orchestration, and project management they need.

Technical and operational users can now leverage Teams while collaborating in a customizable environment – with the security, specialized tools, and purpose-built automations that optimize your mission-critical workflows.

View our demo on integrating Mattermost with Microsoft Teams.

Supporting the Student Journey Through Digital Transformation

Posted on by Joel Kennedy

What Does it Mean to ‘Go Digital’?

Digital transformation is a critical topic for higher education institutions globally to help them become more innovative, agile and resilient to support their students. Keys to adopting digital can be categorized into four areas—pandemic, prediction, personalization and performance. The pandemic proved the need for reliable digital resilience so that schools can quickly pivot to online learning, meaning more flexibility, scalability and agility. Anticipating touch points for the general student journey from applications to graduation and alumni status allows institutions to better predict unique education tracks, and through data collection, create personalized experiences for students and faculty. With the right tools in place, both students and staff can have automated task management and digital performance throughout their higher education.

Delivering a Seamless Digital Experience

These capabilities and more are aspects of the education experience students have come to know and expect from their campuses. With the understanding of why digital transformation is important, here are three takeaways institutions can explore to deliver improved experiences and increase the overall quality of student engagement.

Adopting Cloud-based Solutions: The pandemic necessitated change across the entire education system to remote and hybrid learning environments. Moving to the cloud allows organizations to become more scalable and agile, ensuring students can access everything they need to be successful within one engagement system.
Utilize Artificial Intelligence Chat and SMS Bots: Whether through a website or mobile app, predictive technology like chat bots can assist students in completing specific touch points of their student journey. By anticipating what students are currently aiming to accomplish, providing helpful information with the click of a button and giving quick and easy direction to what is most relevant for them, an AI chat or SMS function can track and engage each of those touch points for institutions to best support their students daily.
Prioritize Student Digital Security: Before students arrive on campus, they often must create an account for submitting their college applications. Once they are immersed in the university’s various online learning tolls and processes, they typically must make multiple accounts with numerous different passwords. Implementing security measures such as multi-factor authentication and other 2-step security methods ensures only the right student is accessing their personal information and data.

Integrating and Examining Data to Enhance Student Engagement

Implementing new strategies and technologies often comes with a significant amount of transition for any campus’ community, but starting with small integrations and building upon each success can slow the pressures of digital transformation. An institution that understands what capabilities and goals each of its department has allows it to create more successful implementation plans for new solutions. Change management, like valuable training and guidance for staff, plays an integral role in ensuring efficient progression of solution integrations into those individual departments. In addition, institutions must remain engaged with staff after new changes are incorporated to understand their pain points and strategize opportunities for fine-tuning.

No matter what stage students are at in their journey through higher education, securely and efficiently integrating their data into new technologies across campus empowers institutions to better understand individual learning tracks. Institutions should examine a student’s qualities and data from a holistic point of view to best engage with and support them, instead of attempting to piece each departments information together for a less comprehensive perspective.

Analyzing student data and activity also motivates institutions to revisit their digital operations and presence to find areas for improvement. It is imperative that websites, learning tools and accesses are functioning quickly and reliably to best serve the students utilizing them. For example, an institution may consider that lower application rates are due to how many students abandoned their application submission process after factors like an unsuccessful login, inability to create an account, errors when submitting, long wait times for tech support, etc. Understanding these barriers enables institutions to promptly address them and streamline the process for any new applicant.

Empowering Higher Education for Success

Increasing student engagement with a multitude of efficiently integrated solutions gives institutions the opportunity to better understand what their students need to be successful through their educational journey. Though there is much more to digital transformation, these key takeaways allow higher education professionals to strategically plan technology and solution implementations to improve their students’ experiences.

Together, Genesys and GTS are hosting a series of webinars to educate attendees on the most reliable and efficient solutions for their student experience and engagement challenges. Join these cloud, digital and AI technology experts for part 3 of their webinar series and learn how your organization can support the student journey.

Sea-Air-Space 2023 Showcases Strategic Insights for the Navy

Posted on by Francis Rose

As the landscape of defense technology across the United States Armed Forces continues to advance and transform, the military must also evolve and adapt with it. At Sea-Air-Space 2023, the Navy League’s Global Maritime Exposition, key leadership from the U.S. defense industry and government technology experts came together for educational and collaborative sessions across a variety of topics. A record number of attendees gathered for the three-day conference where many vendors including Carahsoft and 45 of its partners demonstrated their technology solutions to meet military needs. Fed Gov Today joined Carahsoft on the show floor to speak with military thought leaders on staffing, cybersecurity and more.

Sea Service chiefs attending the conference noted that currently, maintaining and developing the workforce is a high priority for the military as it emphasizes the role of people as resources. Defense agencies are looking to engage young, talented individuals interested in serving the armed forces.

“Whenever you see the defense budget start to go down…a lot of times you’ll see training and education reduced,” Carahsoft’s Program Executive of Navy and Defense Strategy, Mike McCalip, said. “What you end up with is a workforce that can be five or 10 years behind in technology.” To mitigate this, McCalip sees this as an opportunity for industry vendors to “help [the Navy] to educate and keep their workforce on the tip of the spear when it comes to technology.”

Another important concept discussed at Sea-Air-Space was the Department of Defense’s shift to ever evolving Zero Trust. Throughout the conference, Sea Service chiefs and tech vendors fielded many questions and conversations surrounding cybersecurity’s role within defense strategy. Military leaders and vendors shared an eagerness to collaborate and explore opportunities for growth together in the future.

Check out the rest of my industry insights and highlights from the event floor at Sea-Air-Space 2023 in my full blog at FedGovToday.com.

Innovation in Cybersecurity: Technology Modernization and Improving Public Safety in Florida

Posted on by Robert Moore

From emergency response to IT teams, technology modernization plays a key role in improving cyber resiliency and efficiency in Florida’s state and local government agencies. At the Carahsoft Digital Transformation Roadshow in Tallahassee, Florida, Government IT and industry leaders engaged in dynamic discussions around transforming Florida through technology in three different sessions.

Leveraging Technology for Data-Driven Government

The use of emerging and innovative technologies is transforming legacy systems to better respond to citizens and facilitate digital services. Using cloud-ready architectures, agile methods and data interoperability, Florida is tapping top technology talent to redesign aging technology systems and deliver better outcomes for Floridians. The governor of Florida established the Florida Digital Service with the goal to deliver better government services and transparency to Floridians through design and technology. This goal expands the role of technology for delivering secure digital government services across the state.

When examining information technology at the Office of Inspector General, the key focuses are management, risk and internal audit. The inspector general community plays a critical role in offering assurance services for cybersecurity management, which was acknowledged by Florida governing bodies in 2021 with legislation requiring every inspector general to have a dedicated cybersecurity audit plan as part of their normal workflow. This expanded the focus from IT-specific audits to planning ahead with cybersecurity through an enterprise-wide audit.

Modernizing the procurement process has drastically changed the technology environment within the City of Tallahassee. By examining more than just business processes, identifying where to improve and how to implement those changes, agencies can set better standards, meet security compliance and improve overall efficiency. Investing in the correct tools allows agencies to leverage the interoperability of these solutions to improve communication and optimize performance. Whether that be a singular platform or different point solutions which are tied together, agencies need to find a solution that minimizes cost and maximizes output.

The ultimate goal for Florida agencies is to prioritize the modernization of their technology to leverage their hybrid environments while maintaining efficiency and combating cybersecurity attacks. Taking a hybrid approach builds up a level of comfort with the technology for agency teams as they tackle legacy modernization. With this approach, both internal teams and the public will gain understanding of these new systems all while scaling for future growth.

The Roadmap to Emergency Response through Technology

As natural disasters seem to be increasing in intensity and frequency, emergency response capabilities are critical to the safety of communities. Americans’ health, security and economic wellbeing are tied to climate and weather. In a state that often faces natural disasters such as hurricanes and flooding, recovery depends on fast, secure IT resources to match manpower and machinery with the locations most in need, while delivering fast and secure assistance to victims. The ability to collect, analyze and communicate data is critical for effective and efficient emergency management.

Throughout the pandemic, State and Local Government Agencies have leveraged new technologies and fast tracked their digital transformation. This journey of maturing technology quacking moving into smaller agencies in order to maximize their potential. The quality of video and efficiency for sharing photos and data within emergency management and first response has become a high priority for technology partners. The simplicity and frictionless aspect of video platforms have become critical for emergency management to provide transparency and safety to those individuals in the field.

AI, machine learning and voice recognition are just some of the technologies that can help improve the quality of communication and response time within emergency management. When dealing with phone calls, an agency can mature their voice recognition and AI to cut down the workload of call operators and encourage more people in the field to help with disaster response.

Combating Cyber Threats in Government

Federal, State and Local Agencies stand together in the fight to prevent and recover from cyberattacks, as their communities increasingly become targets of hackers and other cyber criminals. Cybersecurity risks range from data exploitation, insider threats and third-party practices as outsourcing increases ransomware, identity theft and fraudulent access to state government services.

Innovative policy and cyber resiliency have become some of the top priorities for public sector agencies. Over the past few years, agencies have seen how these bad actors are becoming more sophisticated, attacks are growing in scale and new techniques are being used to infiltrate Government systems. Wanting to prevent injuries and intrusions, cybersecurity teams have had to evaluate how to detect and respond quickly in this new hybrid workplace environment.

There is no more network perimeter as employees work from anywhere, so traditional on-prem technology has now had to expand to other point solutions, VPNs and mobile device management. Agencies now want to reach unified endpoint management in order to manage devices in the air, in office, on the field or at home. By leveraging automation and multiple cloud providers, agencies can improve security posture while eliminating manual effort which in turn cuts down cost and human error.

The massive migration to cloud and multicloud environments as well as computing from the edge to include the telecommuting and remote connected devices has fundamentally changed the way state and local agencies look at protecting their data. Taking on Zero Trust when it comes to identities, endpoints, applications, network data and infrastructure has become imperative for every government agency to move past perimeter-based security and into the future.

Learn more about Carahsoft’s experiences at the State and Local Roadshow Series: Digital Transformation at carah.io/slg-roadshow-series

*The information contained in this blog has been written based off the thought-leadership discussions presented by speakers at the Carahsoft Digital Transformation Roadshow.*

Driving Advancements for the U.S. Sea Services at WEST 2023

Posted on by Mike McCalip

In the 21^st century, technological security remains one of the most important features of any government agency. Military officials, Government leaders and industry professionals gathered at AFCEA’s WEST 2023, an annual and international Sea Services conference, to discuss the future of security and naval technology in the federal government. This year’s conference featured the Departments of the Navy, the Marine Corps and the US Coast Guard (USCG). At WEST, agencies showcased and reviewed IT initiatives and programs in the context of meeting the needs of the Sea Services.

Opportunities for the USMC

US Marine Corps (USMC) is an amphibious force that engages enemy forces, protects U.S. naval bases, combines armed service with their fleet and responds to global crises.

At WEST, the USMC elaborated on various steps to opportunities to ensure readiness to respond to various threats and challenges. It has:

Extended the MQ-9 flying range
Gained new approvals for bases
Increased funding for various subsets
Focused on retaining recruits

During the upcoming year, it aims to:

Obtain a minimum of 31 amphibious warships
Provide training in realistic conditions
Explore expeditionary contracting and pre-positioning
Secure continued support from Congress
Improve cybersecurity
Acquire more personnel

IT professionals from both industry and other government agencies can collaborate with the USMC to help it effectively meet these goals.

How DISA IT Initiatives Support the USMC

The Defense Information Systems Agency (DISA) is a United States Department of Defense (DoD) combat support agency that provides information technology (IT) and communications support to public officials. When creating security solutions for the USMC, DISA incorporates a variety of helpful features including having all migration efforts interoperable with Zero Trust best practices. This is especially important to gaining continued federal support, as Zero Trust is a vital security model in the federal government.

Over the last year, the pilot for Thunderdome, DISA’s application of the zero trust security model, came to fruition. While its implementation has been difficult, DISA hopes to use Thunderdome to improve the lack of endpoint credential solutions in the DoD by employing conditional access policies and application security stack requirements. Additionally, DISA plans to implement SOAR—Security, Orchestration and Automated Responses—solutions and tools to streamline security operations. Other similar security efforts include automating security validation, implementing endpoint management and advancing micro-segmentation. DISA plans to add multipurpose team collaboration and management tools that can fulfill multiple tasks at once. By channeling increased funding into these initiatives, the USMC can solidify its technological security.

Industry Professionals Driving Innovation

The Navy, and by extension, the USMC, have three main goals in the upcoming year: modernize the department of infrastructure, drive innovation and become more competitive. The tech industry can help the USMC achieve these goals through various technological advancements.

For example, transforming cybersecurity to be rooted in military readiness can help improve the USMC’s defense, speed capability delivery and insights. Quicker capabilities are especially helpful to its goal of acquiring more warships and shifting back to a focus on maritime services. Additionally, USMC must work with agencies that maintain its own Software-as-a-Service (SaaS) tools to implement additional agile tools that can expedite processes, freeing funding for other projects. Other initiatives are to expand the department’s satellite network capabilities beyond sole usage of the cloud, to enable the USMC to access toolkits from multiple systems and to advance internal innovation. These capabilities can help create comprehensive growth in the Navy.

Through a variety of security implementations, government agencies and the IT sector can work together to make the USMC, Navy and Coast Guard as safe and effective as possible. With continued and future partnerships between the government and technology industry, the Sea Services hope to achieve long-term support that will drive fundamental and vital development.

To learn more about AFCEA’s West 2023, visit Carahsoft’s Partners and Events Resource Hub.

*The information contained in this blog has been written based off the thought-leadership discussions presented by speakers at WEST 2023.*

Shaping the Future With 3D Software in Government

Posted on by Gary Reburn

Over the past few years, the use of 3D software has become increasingly important in Government Agencies. With advances in technology, government officials are turning to 3D software to help them visualize, analyze, and design projects with greater efficiency and effectiveness. This technology can provide several benefits, including improved collaboration, better decision-making, and increased efficiency.

One of the most significant benefits of 3D software is the ability to create realistic visualizations of data and designs. This is particularly useful in areas such as architecture, urban planning, and transportation. By using 3D software, government agencies can create realistic models of buildings, roads, and other infrastructure, allowing stakeholders to see how designs will look in the real world. This can help to identify potential issues early in the planning process, leading to more efficient and cost-effective solutions.

For example, a city planning department could use 3D software to create a digital model of a new highway interchange. The model could be used to identify potential traffic bottlenecks, analyze the impact on nearby neighborhoods, and make design modifications to optimize traffic flow and minimize the impact on the community. By using 3D software, the planning department can gain valuable insights into the project and make better decisions that benefit both the city and its residents.

Another benefit of 3D software is improved collaboration. By creating 3D models of designs and data, government agencies can share information more easily and effectively with stakeholders. This can lead to better communication and a greater understanding of the issues at hand. Additionally, 3D software allows multiple stakeholders to view and interact with the same model, allowing for more efficient collaboration and problem-solving.

For instance, a team of engineers and architects working on a public works project could use 3D software to create a digital model of the project. The model could be shared with all team members, allowing them to see and interact with the same information. This would facilitate better communication and collaboration, as team members could identify potential issues and make design modifications in real time.

3D software can also improve decision-making in government agencies. By visualizing data and designs in 3D, agencies can better understand complex systems and identify potential problems before they occur. This can help agencies to make more informed decisions and avoid costly mistakes. Additionally, 3D software can help agencies to evaluate the impact of different policy decisions, allowing for more effective planning and resource allocation.

For example, a state transportation department could use 3D software to evaluate the impact of a proposed toll increase on highway usage. The department could create a 3D model of the highway system and use data analytics to simulate different traffic scenarios. This would allow them to evaluate the impact of the proposed toll increase and make more informed decisions about transportation policy.

Finally, 3D software can increase efficiency in government agencies. By using 3D software to create models and visualizations, agencies can streamline their workflows and reduce the time and resources required for planning and analysis. This can lead to faster decision-making and more effective use of resources.

For instance, a Federal agency could use 3D software to analyze satellite imagery of a natural disaster area. The software could automatically generate 3D models of the disaster area, allowing the agency to quickly assess the extent of the damage and prioritize response efforts. This would reduce the time required for manual analysis and allow the agency to more efficiently allocate resources.

In conclusion, the use of 3D software in government agencies can provide several benefits, including improved collaboration, better decision-making, and increased efficiency. As technology continues to advance, 3D software will likely become an increasingly important tool for government agencies across a range of fields.

If you or anyone you know would like to dive deeper into the Adobe creative applications and how they can be applied to current government projects, watch the on-demand recordings from our 8-part webinar series, Engage Audiences Across Screens with Powerful Collaboration and Creation.

Discover how Adobe Creative Cloud solutions accelerate creative workflows, allow for content creation across all screens and mediums, and enable quick and efficient creation of digital experiences. Our team of Adobe solutions experts demonstrate how to utilize the newest tools, upgrades, features, and integration capabilities that teams across all fields can leverage for compelling and exciting digital designs.

States Can Build Economic Efficiencies Into Complex, Sophisticated IT Environments

Posted on by Brandon Shopp

Modernizing IT is a priority for all levels of government. Despite its importance, a recent National Association of State Technology Directors study found only 50% of the 38 states surveyed have “budget mechanisms for specifically addressing IT modernization.” At the same time, 84% reported they had increased cloud services—and 76% increased their network infrastructure and bandwidth—because of the pandemic. To put it mildly, growing and scaling services without a budget isn’t ideal. However, building economic efficiencies into an increasingly complex, sophisticated IT environment is possible.

One way to approach cost containment is to build it into the approach taken when developing cloud-native applications and instilling the management of these applications with this mindset. This will likely pose challenges—developers are rarely responsible for the decisions about how their apps are implemented, used, or scaled. Likewise, those responsible for making decisions about infrastructure resources, maintenance, and operations may not understand or account for how much it costs to keep these cloud-native apps going. Here’s a look at how developers and operations management teams can better understand and manage the cost of application modernization programs:

The Relationship Between Cost Containment and the Modern Developer

The application development phase offers an opportunity to lay the foundation for cost containment and is a vital part of developer maturity.

An easy way to move toward cost-effective, sustainable applications is to adopt the underpinning of reliable operations—monitoring and observability. When developers ensure new and modernized applications include monitoring from the outset, DevOps and site reliability engineering (SRE) teams can better understand the state of their systems and proactively debug systems in production. This benefits the organizations who own these applications in the long run.

Here’s an example: suppose an application relies on platform-managed serverless or orchestrated containerization. There’s no shortage of opportunities to provide rich performance data for both developers and operations using commercial cloud-native or open-source monitoring options.

Through monitoring, developers can quickly get a sense of application durability and develop more sustainable applications to support cost containment. Considering sustainable cost containment during the dev phase isn’t best left to IT leaders; agency leaders will greatly appreciate the developer who builds the foundation into their apps.

Keys to Containing Cost

It’s also crucial to address agency leaders’ responsibility for ensuring the high performance of cloud-native applications once deployed. As much as we’d like them to, cloud-enabled technologies don’t maintain a minimum latency or uptime on their own. IT and network operations teams continuously monitor the health of cloud applications, infrastructure, and the networks they rely on to ensure a quality user experience and an uninterrupted mission.

They need full-stack observability without added costs for procuring and managing multiple monitoring tools and accommodating new reporting, alerting, and automation needs as time progresses. IT leaders can control costs in a cloud-native future by ensuring their developers and IT operations teams utilize the same centralized and automated monitoring tools—from launch to sunset.

By consolidating tools and achieving observability across services and agencies from a single integrated pane of glass, these teams can occupy the same monitoring domain and ensure peak performance of the entire application, infrastructure, and network environment while saving time and containing costs.

The cost-containment advantages of automation also can’t be overstated. Instead of IT pros spending hours trying to identify, diagnose, and fix hard-to-find performance issues, modern monitoring tools run in the background, automatically identifying performance issues and recommending optimization fixes.

As new systems and cloud-native applications come online, these systems allow agencies to quickly and easily scale their monitoring capabilities without additional expense, no matter how complex their cloud, multicloud, or hybrid environment becomes.

The results? A pathway for states without the budget for cloud and IT modernization to create economic efficiencies.

To learn more about SolarWinds’ observability platform, click here.

Okta and GovSlack Bring Digital-first Environment to Government

Posted on by Sean Frazier

Digital transformation is all around us. From how we shop to where we work, digital-first environments are the new normal. While the private sector quickly adopted collaborative, digital workspaces, the pace is a bit slower for government agencies – and for good reason.

Higher levels of security and compliance are required in government work, yet agencies still feel limited by the legacy systems in place. To transform into a digital-first workspace that promotes collaboration and improves communication among agencies and contractors, government agencies need flexible, inclusive technology that doesn’t sacrifice cybersecurity.

Modernize with a digital command center

Okta + GovSlack Digital-first Environment to Government Blog Embedded Image 2023

Okta integrates with GovSlack to help the government modernize how work gets done. The centralized digital headquarters provides frictionless, secure access and helps agencies increase productivity, security, governance, and end-to-end workflows.

GovSlack was launched to allow for secure collaboration. Okta’s Identity and access management (IAM) policies throughout GovSlack meet the security and compliance needs of intra- and cross-functional government teams and contractors.

Top five reasons to modernize with Okta and GovSlack

Here are some of the top reasons agencies can benefit from the Okta and GovSlack solutions:

Share information with external agencies and contractors in real time: Slack Connect allows agencies to extend the benefits of their centralized, digital workspace to both internal and external team members in real time. This helps reduce the need for meetings and follow-ups. Okta’s IAM capabilities throughout the platform remove siloed Identity security across the extended enterprise.
Access growing library of integrations: Okta’s secure and seamless integration with GovSlack and a growing number of high-security versions of the most commonly used business applications protect the government’s highest-value assets.
Meet strict compliance and security requirements: Okta’s FedRAMP Moderate Identity solution includes features and capabilities available throughout GovSlack that are designed to strengthen the security posture of government agencies. Okta’s trusted security capabilities meet Zero Trust architecture (ZTA) and the Cybersecurity and Infrastructure Security Agency’s (CISA’s) Identity pillar, helping agencies bridge on-premises assets to the cloud with a unified and automated Identity-driven access layer.
Create a frictionless workforce experience: IAM tools from Okta, like phishing-resistant Multi-Factor Authentication (MFA) and biometrics, allow users to easily access the secure platform from any location or device. Granting permissions and access controls at scale is simple through GovSlack’s enterprise-grade admin dashboard.
Launch into the future of modern work: With security measures offered by Okta and GovSlack, agencies can incorporate a secure, cloud-based digital headquarters into all aspects of their daily work. With a secure digital workspace in place, agencies can reduce time spent building on-premises solutions, breaking down information silos, improving collaboration internally and externally, and opening the door to more possibilities when all stakeholders have access to the same workspace.

Download our Solution Brief to learn more about Okta, the federal Identity solution for high-impact applications, and GovSlack, the designated “digital headquarters” for many government agencies.

Learn How BEINCOURT, Carahsoft and Zoom Work Together to Make Hybrid Legal Proceedings a Permanent Reality

Posted on by The Carahsoft Team

In 2020, a global shift occurred that prompted many industries to embrace new technology. Legal proceedings that previously followed strict in-person protocols suddenly shifted to a virtual environment and turned to platforms like Zoom for solutions.

While in-person hearings have now resumed in most jurisdictions, hybrid court proceedings are here to stay. This new reality is the driving force behind a new partnership between Zoom, BEINCOURT and Carahsoft, who share the mutual goal of supporting a seamless transition from the virtual courtroom to a hybrid one in jurisdictions across the country.

The Benefits of Hybrid Proceedings

Carahsoft BIENCOURT Zoom Court Room Announcement Blog Embedded Image 2023

While the main benefit of virtual legal proceedings initially was continuity, other benefits quickly became apparent. Courtrooms using Zoom were able to expand access to a broader audience and make proceedings easier, more accessible and less financially burdensome for the parties involved.

Additionally, regarding court proceedings involving domestic violence or emotional abuse, the use of video technology provided victims peace-of-mind by allowing them to pursue justice through the legal system without having to share a room with their alleged abusers.

In essence, a hybrid model allows governments to reap the benefits of in-person proceedings and virtual ones. Even so, many courts need help choosing and procuring the right technology to enable this transition.

“Jurisdictions are at different stages of their technology journeys,” said Matt Mandrgoc, Head of U.S. Public Sector at Zoom. “With physical proceedings back underway, many courts are struggling to integrate video conferencing technology with traditional proceedings. That’s why this partnership and Carahsoft’s support is so important.”

Technology in the Hybrid Courtroom

As leaders in their respective spaces, BEINCOURT and Zoom are particularly well positioned to offer federal, state, and local governments a scalable, seamless way to support hybrid hearings. It is crucial for those physically in the courtroom to be able to interact with those joining virtually — just as it is crucial for the judge to remain in control of the proceedings.

By using BEINCOURT and Zoom together, the following features enable a seamless hybrid courtroom experience:

High-quality speakers and microphones
Multiple camera shots of the courtroom
Mechanisms for digital evidence presentation
Support for simultaneous language interpretation
Complete audiovisual control, including the option to stop screen or video sharing, and mute audio
Annotation and ASL capabilities for improved accessibility
The ability to play white noise to prevent attendees and jury members from hearing sidebar discussions

See a Mock Hybrid Courtroom Today

While Zoom and BEINCOURT offer the technology to power a hybrid courtroom, Carahsoft simplifies the procurement process for potential customers. Carahsoft will distribute the offering through relevant channels, tapping into their diverse public sector partner ecosystem.

Additionally, Carahsoft has built a mock hybrid courtroom simulation at its Reston, Virginia office that is also accessible virtually to remote customers and includes a bench, witness stand, counsel tables, two TVs (for screen-sharing and hybrid meetings), cameras, and miscellaneous hardware.

Sign up for a demo today to learn more about why hybrid courtrooms are here to stay.