Risk and Cyber Resilience: Closing Security Gaps

In this GCN article, Rob Potter, Vice President of Americas Sales at Symantec, outlines why introducing new technologies creates security gaps in infrastructure and how agencies can remediate the issue.

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• Cybersecurity , Symantec

Agencies Shift Focus to Cyber Resilience

This GCN article outlines how agencies are taking a more holistic approach to improving their cyber posture in the post-Cyber Sprint era.

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• Cybersecurity , All

One-On-One with Ron Ross

In this GCN article, journalist Francis Rose interviews Ron Ross, Fellow at NIST, about his views on building cyber-resilient systems within the public sector.

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• Cybersecurity , All

SolarWinds Provides IT Visibility for the VA

Innovation in Government Success Stories: Hear how SolarWinds partnered with the Department of Veteran Affairs (VA) to consolidate their IT management tools into a single enterprise-wide platform to provide greater visibility and better oversight.

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• Emerging Technologies, SolarWinds

FCW Report: Shining a Spotlight on the Customer Experience

Read how government is working to embrace customer experience principles to energize employees, enhance public trust and strengthen partnerships with insights from industry and government leaders in CX.

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• Customer Experience & Engagement, All

Bringing the Government Customer into Focus

By gaining a clear vision for improving their customers’ experiences, agencies can have a profound impact on mission outcomes.

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• Customer Experience & Engagement, All

Embracing the Experience Economy

According to Stephanie Thum, Chief Adviser for Federal Customer Experience at Qualtrics, the government’s focus on customer experience is rooted in an ever-evolving need to adapt to new expectations.

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• Customer Experience & Engagement, Qualtrics

Employees: The Linchpin of Agency Success

Carmen Krueger, Senior Vice President for North American Enterprise Sales at Qualtrics, explains how improving customer satisfaction and mission outcomes starts by focusing on the employee experience.

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• Customer Experience & Engagement, Qualtrics

Understanding and Controlling the Connected Device Landscape

Shawn Taylor, Senior Systems Engineer with Forescout, explains how continuous device visibility and automated controls enable organizations to take fuller advantage of emerging technologies.

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• Cybersecurity , Forescout

Using Data to Solve Societal Challenges

Kevin Richards, Vice President and Head of U.S. Government Relations at SAP, says that tackling complex issues requires the ability to quickly measure the effectiveness of solutions.

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• Customer Experience & Engagement, SAP

GovLoop Guide: Security in the Digital Age

In this guide, created in collaboration with GovLoop, Carahsoft and partner companies, we look at the latest federal, state and local initiatives and legislation around identity access management and cybersecurity.

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• All, Cybersecurity

FCW Report: A Converging Path to Cybersecurity and Modernization

Read how the government's route to IT modernization is aligning with its pursuit of flexible and comprehensive strategies for securing agency systems with insights from industry thought leaders in cybersecurity.

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• All, Cybersecurity

FCW Report: The Next Wave of Cybersecurity

Learn how government agencies can reap the full benefits of future advances in security technology and strategies while better navigating today's cybersecurity challenges from Carahsoft's security partners.

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• All, Cybersecurity

Identify Cyber Risks Before Investing in New Tools for Google

Chris Townsend, Vice President of Federal for Symantec, explains why agencies must identify their biggest cyber risks before they invest in new tools.

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• Symantec, Cybersecurity

State and Local Leaders: Achieving a Customer-Centric Mindset

From data centers through clouds and out to the edge, 5G networks are facilitating innovation at an unprecedented pace.

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• All, State & Local