Report: Digitally Transforming the Customer Experience
The requirements of the 21st Century IDEA set the stage for agencies to meet and even exceed those goals. The pandemic demonstrated that providing a robust, digital experience for all customers is not optional, it’s essential — and agencies at all levels of government are rising to the task. Featuring insights from Carahsoft's technology partners and industry research from FCW.Read More »
Guide: Five Tech Trends to Watch in 2021
This guide provides insight into how agencies at all levels of government can use short-term challenges to prepare for long-term changes. Featuring insights from leaders from North Dakota, Shreveport, and the Social Security Administration, as well as Carahsoft's technology experts.Read More »
Report: Best of What's New in Legacy Modernization
The pandemic changed the risk equation for state and local governments around technology upgrades. Learn more about how to improve citizen experience, increase efficiency, and expand economic development opportunities for citizens and businesses.
This case study - sponsored by LinkedIn - inspects how the state of Nebraska is currently using Lynda.com content to close employee skill gaps and enhance hiring.
- Citizen Experience, LinkedIn