• FCW Report: The Next Phase of AI in Government

    Learn the latest trends for artificial intelligence and machine learning in the public sector with insights from Carahsoft and our solutions partners in this Innovation in Government report, produced in partnership with FCW.


    • Artificial Intelligence, All
  • FCW Report: Elevating Government Services with Cloud

    Read how agencies are rapidly improving mission outcomes from digital services to employee engagement by leveraging cloud technology as the catalyst for change. Featuring insights from Salesforce and its partners.


    • Cloud, All
  • FCW Compendium: 2019 Year In Review

    To aid with 2020 planning, Carahsoft has compiled all 7 of its 2019 Innovation in Government reports from FCW into one comprehensive compendium. Learn the latest developments across multiple technology verticals, including Cloud Adoption, Cybersecurity, Customer Experience and Artificial Intelligence.


    • All, All
  • GovTech Report: Best of What's New in Open Source

    Enterprise open source adoption is accelerating across the public and private sectors as top IT organizations lead the way. Learn how state and local governments are using enterprise open source strategies to reduce risk, combat uncertainty and improve collaboration.


    • All, Open Source
  • A Government-Friendly Form of Open Source

    GovTech's public sector research team breaks down the numbers behind the growing trend toward open source adoption and details the reasons enterprise open source is particularly attractive to state and local governments.


    • All, Open Source
  • Enterprise vs. Community Open Source: What You Need to Know

    In this Q&A, Rob Efrus, president of the Coalition for Enterprise Open Source Software in Government (CEOSSG), discusses the benefits of enterprise open source and why government is uniquely positioned to expand open source software adoption.


    • All, Software Development, Open Source
  • FCW Report: Shining a Spotlight on the Customer Experience

    Read how government is working to embrace customer experience principles to energize employees, enhance public trust and strengthen partnerships with insights from industry and government leaders in CX.


    • Citizen Experience, All
  • Bringing the Government Customer into Focus

    By gaining a clear vision for improving their customers’ experiences, agencies can have a profound impact on mission outcomes.


    • Citizen Experience, All
  • GSA Tackles Customer and Employee Experience

    GSA’s Chief Customer Officer, Anahita Reilly, discusses the agency’s comprehensive approach to improving the customer and employee experience.


    • Citizen Experience, All
  • Addressing the Needs of Census Bureau Customers

    Michele Bartram, Customer Experience Officer at the U.S. Census Bureau, discusses how her agency identifies and addresses the needs of a wide range of customers, including 2020 census respondents.


    • Citizen Experience, All
  • Executive Viewpoint: A Conversation with Matt Broffman

    Matt Broffman, Director of the Innovation, Digital Platforms and Service Design Team for the City of Orlando, Florida, talks about going beyond traditional outreach to understand and strengthen the public’s trust in the city’s services.


    • Citizen Experience, All
  • Your Guide to DevOps in Government Today

    This guide, created by GovLoop and Carahsoft, will explore what you need to know about the current state of DevOps, how best to implement it and what tools can help you achieve it. It also includes insights from public sector DevOps leaders in government and industry.


    • DevOps, Software Development, All
  • GovTech Report: Best of What's New in Cybersecurity

    Cyber threats are growing in scale and sophistication, as evidenced by recent ransomware attacks. Learn how state and local governments are responding with new tools and strategies to manage risk and strengthen their defenses.


    • All, Cybersecurity
  • Attackers Target Government

    GovTech's research team details the trends behind how the public sector is adapting to the increasing scale and impact of cyber attacks with new tools and growing cybersecurity sophistication.


    • All, Cybersecurity
  • 3 Ways to Strengthen Cybersecurity as Technology Evolves

    Government Technology talks to Dan Lohrmann, former Michigan State Chief Security Officer and one of the nation’s leading cybersecurity experts, about how to confront evolving threats.


    • All, Cybersecurity