• Partnering to Modernize the Customer Experience

    A GDIT/ServiceNow alliance helps agencies focus on delivering superior digital services.


    • IT Modernization, ServiceNow
  • The COVID-19 Vaccine Management is ‘the Workflow Challenge of a Lifetime’

    Jonathan Alboum, Federal CTO at ServiceNow, explores how agency managers can start preparing today for the future when employees return to the office with a goal of ensuring their safety.


    • Cloud, ServiceNow
  • Maintaining Productivity in Times of Crisis

    Jonathan Alboum, Principal Digital Strategist for Federal at ServiceNow, explains why better asset management and digitized workflows are essential to a seamless customer experience.


    • Citizen Experience, ServiceNow
  • Service Management: Optimizing a Complex IT Environment

    In this Q&A, Chris Dilley, CTO for state and local government at ServiceNow, explains how an enterprise service management platform can streamline, automate and manage the delivery of enterprise services.


    • Cloud, ServiceNow
  • ServiceNow Full Length Radio Show

    Bob Osborn, Chief Technology Officer of Federal for ServiceNow, discusses how agencies can take advantage of cloud in a secure way and reduce the time it takes to deliver mission critical services by accepting and using a hybrid, multi-cloud approach.


    • ServiceNow, Cybersecurity