• Citizen Experience
• All

Report: Shining a Spotlight on the Customer Experience

This month's Innovation in Government Report featured in FCW magazine focuses on how the government is working to embrace customer experience principles to energize employees, enhance public trust and strengthen partnerships, including insights from industry experts at Qualtrics XM, SAP, and SAP NS2.

• Citizen Experience
• Genesys

Interview: Customer Experience Must Be More Than a Mission Enabler

Dave York, Senior Vice President of U.S. Public Sector for Genesys, explains how agencies can improve service delivery through an omni-channel approach to digital modernization with Jason Miller, Executive Editor at Federal News Network.

• Open Source
• All

Guide: DevOps in Government Today

This guide, created by GovLoop and Carahsoft, will explore what you need to know about the current state of DevOps, how best to implement it and what tools can help you achieve it. It also includes insights from public sector DevOps leaders in government and industry.

• Cybersecurity
• All

Innovation in Government Report

Discover how Carahsoft and its partners can help agencies better serve their mission and citizens through IT innovation.

In collaboration with Federal News Network, WTOP, GovTech, FCW & GovLoop, public sector thought leaders share the latest IT trends and technologies, including cloud, security, citizen experience, mobility and data analytics, that help agencies modernize their systems.

• IT Modernization
• SolarWinds

Success Story: SolarWinds Provides IT Visibility for the VA

This month's Innovation in Government Success Story discusses how SolarWinds partnered with the Department of Veterans Affairs (VA) to consolidate their IT management tools into a single enterprise-wide platform to provide greater visibility and better oversight.

• Cybersecurity
• All

Report: Best of What's New In Cybersecurity

This month's Innovation in Government Report in GovTech magazine tours the latest and greatest in cybersecurity, examining how state and local agencies are creating increasingly sophisticated tools that deliver insights and results. Featuring insights and case studies from industry leaders at Symantec, Splunk, FireEye, Forescout, Palo Alto and RSA.

• Cybersecurity
• McAfee

Panel: Cyber Leaders Share Insights on Cloud Security

Government and nonprofit leaders from the Nuclear Regulatory Commission, Department of Commerce and Cloud Security Alliance join industry leaders from McAfee to discuss the best practices and role of personnel in cybersecurity as both private and public sectors move toward a mobile workforce.