Federal agencies face mounting pressure to implement Zero Trust frameworks but often struggle with where to begin. The answer lies in understanding identity telemetry, the insights into who has access to what and how threat actors exploit identities to gain privilege and maintain persistence. Because threat actors increasingly steal credentials and pose as legitimate users, Federal agencies can no longer rely solely on detection tools that trigger alarms after attacks succeed. This shift demands a new approach to Zero Trust, one beginning with comprehensive visibility into the identity attack surface before implementing controls.
From Detection to Prevention
Federal agencies have historically relied on detection-based security tools like Endpoint, Detection and Response (EDR) and Extended Detection and Response (XDR) solutions to detect malicious activity. While still valuable, these reactive tools are inadequate as adversaries are compromising both human and non-human credentials, operating for extended periods. Using legitimate credentials, threat actors gain persistent access and escalate permissions while evading detection.
The missing component is proactive threat hunting that maps potential identity exposure before they are exploited. This requires aggregating identity data across the entire IT environment and analyzing how threat actors could leverage poor identity hygiene such as overprivileged accounts, insecure Virtual Private Networks (VPNs), exposed passwords and secrets, blind spots in third-party access and dormant identities to gain access to critical assets and data. Zero Trust relies on knowing exactly how identities function across the environment; without this visibility, agencies are essentially enforcing Zero Trust policies blindly and wasting time and money by not investing in protection capabilities that are resilient against cyberattacks. Identity telemetry should guide agencies in building proactive identity and mature Zero Trust capabilities.
The Fragmented Identity Visibility Problem
Federal environments span on-prem Active Directory (AD), multicloud environments, federated identity providers and numerous Software-as-a-Service (SaaS) applications, causing confusion, overlap and complex interactions across these different environments that are difficult to track, limiting end-to-end visibility of hidden attack paths for lateral movement and escalation.
These “unknown trust relationships” or “paths to privilege” stem from:
- Identity provider misconfigurations replicating over-permissive access
- Nested group memberships granting indirect privileges
- Federation relationships enabling cross-domain escalation
- Generic “all access” group rights elevating unprivileged users
These exposures exist between siloed systems and provide entry points for threat actors. Addressing this requires aggregating identity data, mapping cross-domain relationships and calculating the human, non-human and AI based identities. This exposes blind spots and transforms an unknowable attack surface into a manageable identity landscape.
True Privilege Calculation
Traditional privilege assessments focus on group membership and cloud role assignments but miss factors like nested groups, cloud application ownership, misconfigured identity providers and federation pathways. These elements often elevate an identity’s privilege far beyond what surface-level audits reveal.
True privilege calculation measures an identity’s effective and actual privilege across all connected systems and domains, including relationships, configurations and escalation pathways. For example, an identity that appears low-privileged in AD may federate into Identity and Access Management (IAM) roles and elevate its privilege. This visibility supports key Zero Trust decisions, such as:
- What access should be continuously verified
- Gaps in least privilege enforcement
- Which accounts are most likely to be targeted
- Where to place micro-segmentation boundaries
Given the scale and complexity of modern Federal environments, manual calculation is impossible. Automated solutions must continuously analyze permissions, relationships and identity provider configurations while mapping escalation paths. True privilege calculation transforms Zero Trust from theory into actionable strategy that goes from implementation to Zero Trust maturity.
Critical Attack Vectors
Dormant privileged accounts, often left active after personnel departures or reorganizations, retain elevated permissions long after their use ends. Threat actors frequently identify and reactivate these accounts to move laterally and maintain persistence using legitimate credentials. Effective identity hygiene requires:
- Continuous monitoring of new dormant accounts
- Cleanup of existing dormant or misconfigured accounts and standing privilege
- Behavioral detection to flag unusual privilege escalation attempts or unexpected activity
Identity security cannot be a point-in-time exercise. Without visibility and a proactive approach, configurations drift and dormant accounts accumulate. Agencies must continuously identify dormant privileged accounts and immediately investigate if they suddenly become active, one of the strongest indicators of compromise. Continuous visibility transforms identity hygiene from a reactive alert-based approach to actionable telemetry for proactive threat hunting around current and known attack risk.
The Expanding Identity Attack Surface
The identity attack surface extends far beyond human users to service principals, cloud workloads, Application Programming Interface (API) credentials and automated systems, collectively known as “non-human identities.” These accounts often have elevated privileges but lack safeguards like password rotation, Multi-Factor Authentication (MFA) or behavioral analytics, creating significant security gaps.
Agentic AI introduces new challenges. Unlike traditional service accounts, AI agents act autonomously based on their instructions, tools and knowledge sources. A seemingly low-privilege agent could escalate privileges by interacting with other agents, creating complex escalation chains. Understanding an AI agent’s effective capability, not just its assigned permissions, is essential.
AI and non-human identity risks come from interconnected relationships. An AI agent running as a cloud workload may access secrets, interact with privileged systems or execute commands across domains. True privilege calculation for these entities requires mapping downstream actions they could initiate. Federal agencies need governance designed for non-human identities and AI agents, including:
- True privilege calculation of escalation paths
- Comprehensive inventory across all systems
- Monitoring of potential blast radius as AI adoption accelerates
- Context and knowledge of AI use and where agents are being deployed
- Visibility into AI agent instructions, tools and knowledge sources
Investing in identity visibility now prepares agencies for emerging challenges as AI adoption becomes more prevalent.
Federal agencies must secure hybrid environments against adversaries who exploit identities rather than technical vulnerabilities. The path forward requires shifting from reactive detection to proactive threat hunting, eliminating fragmented visibility, measuring true privilege across all domains, maintaining continuous identity hygiene and extending visibility to non-human identities and agentic AI. Identity telemetry provides the data foundation needed for Zero Trust maturity, showing agencies where and how to strengthen their security posture.
Discover how comprehensive identity visibility drives Zero Trust maturity by watching BeyondTrust and Optiv+Clearshark’s webinar, “Securing Federal Access: Identity Security Insights for a Zero Trust Future.”
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, including BeyondTrust, we deliver solutions for Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the Carahsoft Blog to learn more about the latest trends in Government technology markets and solutions, as well as Carahsoft’s ecosystem of partner thought-leaders.
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