Taking a Citizen-Centric Approach to Predictive Data Analytics

Today’s Innovation in Government Report highlights citizen-centered, predictive data analytics. Laura Grant of SAP says having the technology is one thing—using it correctly is another thing all together.

Taking a citizen-centric approach to everything that the federal agencies are doing today will really help transform them into the digital era. If they put the citizen at the heart of every problem that they're trying to solve and change the way they're looking at it versus being a process-based agency to becoming more of a citizen-centric agency, that's when we're going to really start to see interesting things come out with predictive as well as to truly digitize the government agencies.

At the end of the day, that’s what it’s all about. How do we make life easier for all of those and how do we leverage the technology, the predictive analytics to best serve the needs of the citizens?

Let SAP and Carahsoft help you unlock the power of your data for everyone in your agency. Learn more at Carahsoft.com/innovation.