CIO Perspectives: A New Vision for the Government Workplace
Created in partnership with GovLoop and supported by Adobe, BlackBerry, Gigamon, Okta,
Rapid7, Red Hat, ServiceNow and SolarWinds
GovLoop Supply CIO Perspectives on Telework Guide cover

In the early days of the COVID-19 outbreak, most chief information officers (CIOs) focused on fundamental questions:

  • How can agencies help employees stay productive and engaged when working at home and dealing with so many stresses and distractions?
  • How can work processes be reengineered to work more effectively in a virtual environment?
  • How can digital services help agencies support citizens when offices are closed?

Over time, however, they realized that in responding to the crisis, agencies were crafting a new model for agency operations. In many cases, it was indeed possible to carry out the business of agencies in a virtual environment. Employees could stay engaged, work processes often were streamlined and digital services proved their worth.

In the early days of the COVID-19 outbreak, most chief information officers (CIOs) focused on transitioning to remote work while maintaining day-to-day operations and digitizing services. Over time, however, they realized that in responding to the crisis, agencies were crafting a new model for agency operations. In many cases, it was indeed possible to carry out the business of agencies in a virtual environment. Employees could stay engaged, work processes often were streamlined and digital services proved their worth.

In part, the goal of this new model is to improve operational resiliency — ensuring that the next crisis, whether the next wave of COVID-19 or a different emergency, is not nearly so disruptive. But the new model also is geared toward transformation — helping agencies adopt more efficient and effective processes that deliver better services. This vision is not new to the public sector; this is what CIOs have envisioned for years.

Download the guide to read more about the lessons Federal and state government CIOs have learned from the COVID-19 outbreak and their visions for the future. You'll hear from:

  • Dorothy Aronson, CIO and Chief Data Officer at the National Science Foundation (NSF)
  • Syliva Burns, CIO at the Federal Deposit Insurance Corporation (FDIC)
  • James Collins, CIO for the State of Delaware
  • Dave Nelson, CIO at the Nuclear Regulatory Commission (NRC)
  • David Shive, CIO at the General Services Administration (GSA)
  • Theresa Szczurek, CIO and Executive Director of the Office of Information Technology for the State of Colorado

Plus, hear from industry technology experts on their recommendations for strengthening the resiliency of government services and accelerating modernization initiatives to prepare for future crises.

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