Think about the past 18 to 20 months. Many facets of our lives were (and still are) in flux. The same is true for municipalities, school districts, counties and states. Pandemic-related responses stretched public servants beyond their job descriptions, and they showed up: creating life-saving workarounds for the public; cutting through bureaucratic red tape to streamline benefits; rethinking how to serve constituents in need; launching digital tools and services to empower employees and the public in new ways; and more.
Will the transformational changes we all saw and experienced across state and local governments drive a lasting culture shift? How are leaders and innovators building these advancements into their operations going forward? This guide provides use cases and practical tips for ensuring that the progress made during the pandemic sticks.
Will the transformational changes we all saw and experienced across state and local governments drive a lasting culture shift? How are leaders and innovators building these advancements into their operations going forward? This guide provides use cases and practical tips for ensuring that the progress made during the pandemic sticks.
In conversation, innovation and technology intertwine, but technology alone isn’t innovation. True innovation gets to the heart of how governments use tech to improve outcomes, save lives and empower employees to serve at their best.
Download the guide to read more about pursuing and maintaining innovation at the state and local level. You'll learn:
- How centering solutions around people builds trust and maximizes opportunities.
- How to co-create with existing communities.
- How to ask questions that haven't been asked, and how to use the answers.
Plus, hear from leaders at Colorado Digital Service, Civilla, Louisville Metro Government and General Services Administration (GSA) as well as Carahsoft's technology experts when you download the guide.