Salesforce.com is the worldwide leader in on demand customer relationship management (CRM) services. We deliver integrated, completely configurable enterprise applications for organizations of all sizes. Salesforce.com is both easy to learn and use, and it can be up and running in days or weeks. Our customers have experienced unprecedented speed in seeing real, tangible ROI.

Within the public sector, Salesforce.com provides on demand case management, service, outreach and eGovernment solutions that will significantly improve an agency's information sharing, employee productivity and pro-active behavior. These solutions are offered by the Public Sector organization within Salesorce.com.

Public-sector organizations are empowered to control costs, mitigate risks, improve service to control costs, improve service to constituents, maintain information security and more. Salesforce.com deployments are present within Federal Agencies, State, Local governments and non-profits throughout North America.

Growing and managing your business is as easy as surfing the Web

See what more than 100,000 customers have already discovered: salesforce.com delivers results. It's the leader in customer relationship management (CRM) and cloud computing and the most complete CRM in the industry—dovetailing sales with marketing and customer service to keep you on top of every lead, every deal, and every customer. There's no software or hardware to install, and you don't have to wait weeks or months to get going. You're up and running, and seeing a positive impact on your business, in a fraction of the time.

Sales Cloud

With the Sales Cloud, your sales force automation (SFA) application is as easy to use as your favorite consumer Web site: everything you need to do your job in one place—and no hardware or software. Spend less time on admin tasks and more time with customers and closing deals. Real-time visibility into your teams' activities lets you forecast sales with ease and confidence.

Accounts and contacts
Marketing and leads
Opportunities
Analytics and forecasting
Approvals and workflow
Email and productivity
And much more! Visit salesforce.com for details

Service Cloud

With salesforce.com's customer service software solution, the Service Cloud, you'll deliver faster, more responsive service across every channel—from the call center to the social Web. It's a complete online platform for modern customer service, with all the tools and applications you need to exceed your customers expectations and keep your agents productive.

Call center
Customer portal
Opportunity tracking
Social networking
Knowledge base
Analytics
And much more! Visit salesforce.com for details

Cloud Application Development

Force.com is the proven cloud platform for building and running social, mobile, and real-time employee apps. Apps that automate and extend your business processes. Apps with workflow and analytics. Apps that are mobile and social. All built using our visual tools, library of components, and open APIs.

See for yourself why more than 240,000 apps have been built on Force.com - Learn more »

Social Enterprise

Salesforce.com is helping companies build Social Enterprises to meet the challenge of today's social revolution, Salesforce.com's trusted cloud platform is fueling the Social Enterprise transformation for innovative companies of all sizes and geographies.

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Partner Management

Salesforce CRM is the fastest path to a loyal, highly profitable partner community. Salesforce.com's cloud-based platform lets your reps collaborate with channel salespeople as a unified team—in real time. Recruit more partners faster, efficiently hand off leads, help partners win more deals, accelerate joint sales, and sidestep channel conflicts.

Get more revenue from indirect sales - Learn more »

Chatter

Salesforce Chatter introduces a new world of real-time enterprise collaboration software-as-a-service. A world where collaborating at work is as easy as using Facebook. Where you stay on top of what's happening in your company with real-time updates on people and groups, important documents, and your top deals and accounts. And where you discover new experts and insights that will make your job easier. All of it fueling smarter—and faster—business decisions.

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