“There’s an app for that” has become more than just a catchy commercial message. For government agencies, it’s an accurate statement describing how they work around unwieldy old systems. As agencies look to modernize how they deliver services and information to citizens, they are increasingly turning to apps to get the job done.
With apps, agencies relying on legacy systems are able to do things not even imagined by original developers. Many agencies have public-facing apps that provide access to data that has traditionally remained inaccessible within government servers and systems. From White House petitions to open legislation information to listings of flu shot locations, apps are enabling increased government transparency and interaction. And when utilized internally, apps permit far more collaboration both among and within agencies. However, while these apps are making it easier than ever to access data, obtaining the resources to build those apps can be challenging.