• GCN Report: Creating a Citizen-Centric Government

    Learn more about how agencies can become more strategic about engagement across all channels as demand for user-centered design grows while keeping up with new developments in technology and platforms.


    • Customer Experience & Engagement, All
  • Reaching Citizens Where They Are

    Learn more about how agencies are modernizing - and analyzing - to improve their engagement with the public across web and social channels.


    • Customer Experience & Engagement, All
  • The Keys to Social Media Success

    Read why engaging effectively with citizens online requires research, experimentation, creativity and flexibility from Ben Cathers, Principal Value Consultant at Hootsuite.


    • Customer Experience & Engagement
  • Executive Viewpoint: A Conversation with Bernetta Reese

    Learn more from Bernetta Reese, USDA's Digital Manager, about how to make citizen engagement the focus of digital services.


    • Customer Experience & Engagement, All
  • Proving the Value of Social Media Across the U.S. Government White Paper

    This white paper from Hootsuite explores the value of social media as an agent to drive efficient, effective, and citizen-centric government engagement.


    • Customer Experience & Engagement
  • Attracting, Retaining and Engaging Government Employees - Case Study

    This case study - sponsored by LinkedIn - inspects how the state of Nebraska is currently using Lynda.com content to close employee skill gaps and enhance hiring.


    • Customer Experience & Engagement, LinkedIn
  • Success Story - Hurst, Texas

    Learn how the City of Hurst, Texas delivered important information on donations and volunteering to its residents through Vision's flexible CMS and the GovDelivery Communications Cloud from Granicus.


    • Customer Experience & Engagement, Granicus (formerly GovDelivery)
  • How agencies could quickly fill up their IT modernization working capital funds

    This month’s Innovation in Government Report on Federal News Radio features David Wray, the Chief Technologist at Micro Focus Government Solutions, talking to Jason Miller, Executive Editor at Federal News Radio, about how agencies could find savings quickly by consolidating contracts and/or moving to consumption based buying.


    • Micro Focus Government Solutions, Emerging Technologies
  • Consolidate Your Unused Software

    In this WTOP radio spot, David Wray, the Chief Technologist at Micro Focus Government Solutions, says agencies can go down a simpler path to save money for future upgrade initiatives.


    • Micro Focus Government Solutions, Emerging Technologies
  • Pick Projects That Produce Real Savings

    In this WTOP radio spot, David Wray, the Chief Technologist at Micro Focus Government Solutions, says federal CIOs should pick projects that produce real savings, not just cost avoidance.


    • Micro Focus Government Solutions, Emerging Technologies
  • GCN Report: Modernizing Cybersecurity

    Learn more about how you can better adapt to a changing threat landscape with integrated tools that build the larger picture of threat intelligence and orchestrate responses from one platform.


    • All, Cybersecurity
  • Adapting to a Changing Threat Landscape

    Learn more about why agencies need flexible yet targeted strategies to address the fluid nature of cyberattacks in this GCN article.


    • All, Cybersecurity
  • Using a True Visibility Platform to Combat Threats

    In this GCN article, Shawn Rodriguez, Regional Vice President, U.S. State and Local Government and Education at ForeScout Technologies, details how better insight into connected devices and the risk they pose allows agencies to orchestrate effective responses.


    • Cybersecurity , Forescout
  • The Key to Integrated Risk Management

    In this GCN article, Matt Coose, CEO at Qmulos, outlines how data analytics can help agencies gain real-time risk visibility.


    • CMMC, Cybersecurity , Qmulos
  • The Hunt for Threat Intelligence

    In this GCN article, Staffan Truvé, CTO and Co-Founder at Recorded Future, explores how machine learning is speeding the processing of cybersecurity data.


    • Cybersecurity , Recorded Future