Thought Leadership Blog

Cybersecurity, Department of Defense, Federal Government, Tradeshows, Training, Zero Trust

Sea-Air-Space 2023 Showcases Strategic Insights for the Navy

April 12th, 2023

Fed Gov Today joined Carahsoft on the show floor to speak with military thought leaders on the workforce, cybersecurity and more.

Tagged Coast Guard, Department of Defense, DoD, Fed Gov Today, Federal Government, Navy, Sea-Air-Space, US Sea Services, Zero Trust

Francis Rose
Federal Government Host, Fed Gov Today

Customer Experience, Digital Experience, Federal Government

Shaping the Future With 3D Software in Government

April 6th, 2023

Use of 3D software in government agencies can provide several benefits, including improved collaboration, better decision-making and increased efficiency.

Tagged 3D Digital Models, 3D in Government, 3D Software, Adobe, Adobe Creative cloud, Federal Government

Gary Reburn
Adobe Product Specialist Lead, Carahsoft

Federal Government, Zero Trust

3 Strategies for Effectively Enforcing the Principle of Least Privilege

October 20th, 2022

Explore how with the Principle of Least Privilege, users are granted access to the tools, technologies, and data they need to do their jobs and no more.

Tagged Data Access, Federal Government, Principle of Least Privilege, SolarWinds, User Privilege, Zero Trust

Brandon Shopp
Group Vice President, Product Management, SolarWinds

Constituent Engagement, Customer Experience, Federal Government, State and Local Government

Delivering Customer Service in the Federal Sphere

August 26th, 2022

As the world evolves, the best approach to delivering CX will include tangible solutions, modernization and emphatic customer service.

Tagged Building Trust in Government, Constituent Engagement, Customer Experience, CX, Delivering Customer Experience, Government Customer Experience and Engagement Summit, Technology Modernization Fund, TMF

Samantha Hermes
Customer Experience Marketing Director, Carahsoft

Constituent Engagement, Customer Experience, Federal Government, Government Innovation

The Best of What’s New in Government Customer Experience

January 14th, 2022

Read the latest insights from government Customer Experience thought leaders and additional industry research from GovTech on the Carahsoft Community Blog.

Tagged Acquia, Customer Experience, DocuSign, Genesys, Government CX, GovTech, IIG, Innovation in Government, Qualtrics, ServiceNow, Zoom

The Carahsoft Team

21st Century IDEA Solutions, Constituent Engagement, Customer Experience, Federal Government

Federal Customer Experience Initiatives: CX Executive Order and the President’s Management Agenda

December 22nd, 2021

President Biden has signed an executive order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Between this order, new directives, and acts, the federal government aims to enhance customer experience.