What's New In Records Management

• • Customer Experience & Engagement
  • Records Management

Embracing eSignatures: How the SSA is Modernizing Document Processing in the Digital Age

The adoption of eSignatures is just one component of a broader push for digital modernization within the SSA. This transformation aligns with the federal government’s broader initiatives, led by the Office of Management and Budget (OMB), to promote a “digital-first” public service experience​.