Interview: Agencies Must Lean on Technology to Improve Employee Connections, Collaborations
Kevin Brooks, Principal Digital Strategist for DoD and US Intelligence Community at ServiceNow, explores how agencies need to recognize the need to do more to care and support their employees.
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Report: The Ongoing Quest for Cybersecurity
As threats evolve and networks expand, the need to transform the government’s cybersecurity strategies has never been more urgent. How can agencies navigate quickly evolving Federal guidance, cyber threats, and perimeters?
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Guide: Conversations With CXOs: Your Crash Course on the Future of Gov
It’s not enough to develop mastery of agency processes and policies or to stockpile continuing education credits on traditional core competencies. Instead, public servants need to develop a working knowledge of current trends in IT and management that are reshaping how government operates. Download the guide to read more about building successful and satisfying careers in public service.
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Report: Best of What's New in Artificial Intelligence and Machine Learning
States and localities are moving rapidly to take advantage of AI and ML, the first wave of deployments often focused on individual programs or tasks. Learn how your agency or municipality can take full advantage of the growing momentum behind artificial intelligence and machine learning to increase employee productivity, improve citizen experience, and increase efficiency.
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Expert Edition: 5G
Learn how 5G can bring new capabilities and innovations that allow agency personnel to experience data, training and operations in ways not possible before. Featuring insights from 5G leaders at Palo Alto, SAP NS2, Dell, and JMA.
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Success Story: How the Census Bureau Built Trust Through Customer Experience
2020 was the first time in history the U.S. Census included an option to respond online. Wanting to find ways to encourage engagement, the U.S. Census Bureau created a public-facing map of responses by neighborhood powered by Tableau.
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How to Streamline Modern App Development
Agencies should be able to focus on user-centric apps rather than the complexities of the underlying IT.
- IT Modernization, VMware
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The Importance of a Multi-Cloud Strategy
Gaining visibility and control over all cloud environments is essential for secure, modern IT operations.
- IT Modernization, VMware
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Bringing AI-Powered Tech to Government
A solution from NVIDIA and VMware enables agencies to layer cutting-edge AI into existing platforms.
- IT Modernization, NVIDIA, VMware
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Executive Viewpoint: A Conversation with Col. Jennifer Krolikowski
An acquisition leader discusses why Space Force embraces datacentric apps, agile development and industry partnerships.
- IT Modernization, All
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GovLoop Guide: Advancing the Art of Data Analytics
This guide, created by Carahsoft and GovLoop, explores how agencies at the Federal, state, and local levels are updating their data strategies with the latest technology. Plus, hear from data innovators at the CDC, North Carolina, the US Census, Indiana, the DOT, and the National Library Service for the Blind and Print Disabled as well as Carahsoft's technology experts.
- Big Data, All
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The Best of What’s New in Hybrid and Remote Work
As the pandemic subsides, state and local agencies navigate permanent workforce changes.
- Mobility & Telework, All
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Transforming the Workplace
Long-term adoption of remote work will drive technology modernization and new management policies.
- Mobility & Telework, All
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Modernizing Contact Centers to Enable Remote Work
The pandemic forced government contact centers to modify how they provide services. Ivory Dugar, senior solutions consultant at Genesys, answers the equipment and workforce optimization questions that are top-of-mind for agencies that extend operations to remote agents.
- Mobility & Telework, Genesys
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Giving Remote Workers Access to Resources They Need
As organizations shift to remote work, they need to rethink how they manage users, applications and devices. Chip Carr, senior manager of public sector for NVIDIA, discusses how virtualization and other strategies can simplify IT management and create a consistent user experience regardless of a worker’s location or device.
- Mobility & Telework, NVIDIA
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The Digital HQ: Flexible, Inclusive and Connected
Dave Macnee, senior relationship manager for Slack’s Future Forum, and Kevin Carter, customer success leader for public sector at Slack, share research data on remote work and discuss technology and strategies for getting remote work right.
- Mobility & Telework, Slack
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Managing Process and Cultural Change
The shift to remote work requires significant change to workflows and organizational culture. Jim McClurkin, senior director for public sector at SAP Concur, suggests approaches that will help governments modernize and prepare for the future.
- Mobility & Telework, SAP
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Navigating the New Frontier
The pandemic prompted many state and local government leaders’ first venture into remote work. Now, about 75 percent of organizations surveyed by CDG plan to expand their use of remote work. In this Q&A, Peter K. Anderson, a CDG senior fellow, discusses how organizations can successfully forge their way in this new territory.
- Mobility & Telework, All
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SolarWinds’ Transparency Trying to Ensure Others are Safer from Cyber Attacks
Sudhakar Ramakrishna, President and CEO at SolarWinds, explores how cybersecurity requires both initial design and ongoing learning.
- Cybersecurity , SolarWinds
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Federal Report Supply Chain/CMMC
Learn from leaders at DoD, NIST, NTIA, and CISA on how agencies are reevaluating their security posture. Featuring additional insights from technology leaders at Trustwave, Qmulos, Zscaler, Solarwinds, and MicroFocus Government Solutions.
- CMMC, Supply Chain, All
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FCW Report: Digitally Transforming the Customer Experience
The pandemic forced agencies to boost their ability to deliver services anytime, anywhere. The challenge now is using that momentum to spark a revolution in digital government.
- Citizen Experience, All