ConcernCenter AWS ISV  

ConcernCenter AWS ISV

Step 1 of 4

ConcernCenter Core, Multi, ZIP, and Global

Four unique platform options, one main goal. Place all of your on- and off-site resources into your ConcernCenter resource hub and pair those support options with common user concerns. The result? A user-intuitive platform and provides fast and accurate resource results simply by entering the user's concern.

Benefits:

  • Less user frustration
  • Improved customer service ratings
  • Allows staff to focus on tasks other than providing resource options
  • Resource maintenance included in price
ConcernCenter Core, Multi, ZIP, and Global ConcernCenter Core, Multi, ZIP, and Global

Step 2 of 4

Virtual Resource Bank (VRB)

Add over 250 virtual, available anywhere resources to your ConcernCenter platform for one low cost. Resources are articles, app suggestions, websites, videos, text lines, crisis support lines, and more. Reviewed and approved by mental health professionals, this list of virtual resources ensures that your people have access to support 24/7.

Benefits:

  • 24/7 access to support
  • Supplement organization’s pre-existing resources
  • Resources reviewed and approved by mental health professionals
Virtual Resource Bank (VRB) Virtual Resource Bank (VRB)

Step 3 of 4

Crisis Mode

When tragedy strikes, one of the most important assets you have is the ability to provide fast, accurate, and up-to-date communication. ConcernCenter allows you to put your site into crisis mode at any time, providing immediate access to incidient-specific resources and the ability to communicate necessary information from one-central space.

Benefits:

  • Pre-loaded with incidient-specific resource options
  • Created with the end-user in mind
  • Dedicated ConcernCenter Crisis Support Specialist available
Crisis Mode Crisis Mode

Step 4 of 4

ConcernCenter for Alexa

Wouldn't it be cool to access your organization's ConcernCenter platform simply by saying, "Alexa, open ConcernCenter"? Now you can! All ConcernCenter platforms can be accessed verbally through the Alexa App or any Alexa hubs for one, low yearly price.

Benefits:

  • Access ConcernCenter easily from any Alexa device
  • Provide the user with support options that meet both their need and urgency leve
  • Sensitive scripts for difficult concerns written by mental health providers
ConcernCenter for Alexa ConcernCenter for Alexa