category >> customer-experience-and-engagement
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The Importance of Visual Media and Engagement
March 19th, 2020
Carahsoft's Sr. Adobe Product Specialist, Gary Reburn, talks the importance of Visual Media and Engagement for your agency on Carahsoft's Community Blog.
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How to Scale Workflow Applications to Fit Federal Projects
March 17th, 2020
Apnatomy's Jason White partners with Atlassian to talk how to scale workflow applications to fit federal enterprise projects on Carahsoft's Community Blog.
- Tagged Apnatomy, Atlassian, Automation, Open Source
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Elevating Government Services with Cloud
March 4th, 2020
Read the latest 2020 insights from industry thought leaders in customer experience for government on Carahsoft's Community Blog.
- Tagged Artificial Intelligence, Customer Experience and Engagement, Cybersecurity, Digital Government Services, FCW, Innovation in Government, Multicloud, Salesforce
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- Customer Experience & Engagement, Education Technology, Federal Government, State and Local Government
Top 10 Community Blog Posts of 2019
January 27th, 2020
Read Carahsoft's Top 10 Blogs of 2019 focusing on the top Government IT trends and initiatives, including Customer Engagement, DevOps and Cloud Computing.
- Tagged Adobe, Artificial Intelligence, Atlassian, Automation, Big Data, Customer Experience and Engagement, Digital Transformation, FedRAMP, GSA, IoT OT and Smart Cities, Mobility, MongoDB, Open Source, USDA
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How E-Signature Tools Help Agencies Go Paperless
July 10th, 2019
Carahsoft's Adobe Senior Product Specialist, Ashley Weston, speaks on the importance of public service Agencies transitioning to e-signatures.
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How Agencies Can Enable Citizen Self-Service
June 27th, 2019
Liferay's Director of Public Sector Brett Swartz gives insight on the benefits of citizen self-service and how agencies can enable it effectively.
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Cloud Technologies Can Help Restore Citizen Trust
June 24th, 2019
Senior VP of Salesforce, Casey Coleman details the different ways we can ensure that cloud technologies help restore citizen trust in government.
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Transforming Customer Engagement with a Platform Approach
June 17th, 2019
Salesforce's Digital Strategy talks how successful around customer engagement is based on agencies taking a platform approach on Carahsoft's Community Blog.
- Tagged AWS, Customer Experience and Engagement, Digital Transformation, Government Procurement, Multicloud, Salesforce
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A Commitment to Good Design Elevates Agencies
April 4th, 2019
Good design builds credibility and earns trust, which means it is no longer a luxury but a necessity.