category >> constituent-engagement
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Creating a Digital Front Door
July 10th, 2015
Carahsoft’s fifth annual Citizen Engagement Seminar on June 11 in Washington, DC, provided federal and state and local leaders an opportunity to share their successes and challenges in making government services more effective.
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Getting Engaged
June 1st, 2015
Summer may be the traditional wedding season, but it’s a different kind of engagement that we focus on each June. The fifth annual Citizen Engagement Seminar is scheduled for June 11 in Washington, DC. With surveys showing that citizen satisfaction with federal government services is down for the second year in a row, changing the way government works with the public is critical.
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Enacting Social Leadership
May 20th, 2015
Social media brings significant innovation in how we communicate and collaborate. This transformational innovation undoubtedly pioneers interpersonal interactions, but more significantly, it impacts how we lead, demanding that every leader have social media in their leadership toolkit.
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Only You Can Improve Citizen Engagement
May 12th, 2015
Carahsoft’s fifth annual Citizen Engagement Seminar will take place June 11 in Washington DC. This event brings together government thought leaders and private industry to discuss ways government can improve their service to citizens.
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Participatory Budgeting: Citizen Engagement in Action
April 10th, 2015
Participatory budgeting (PB) brings citizens to the forefront of decision making related to how public money is spent in their communities.
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Open Data Status Check
March 3rd, 2015
The White House issued its Open Data policy in May of 2013 and since then agencies have been working to make their data more open and usable to citizens.
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Creating a Shared Playbook
February 13th, 2015
GSA recently launched the Public Participation Playbook, a resource for government managers to use in engaging citizens in the development of better, more effective public services.
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Citizen Experience Gets a D
February 12th, 2015
A recent survey from the American Customer Satisfaction Index found that citizen satisfaction with government services is at 64.4, down for the third consecutive year.
- Tagged Citizen Experience, Citizen Service
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Recruiting Leaders: What’s Tech Got to Do with It?
January 30th, 2015
There has been plenty of reporting about the challenges of meeting federal workforce needs. From the aging federal workforce retiring to the difficulty of enticing millennials into government jobs, the HR challenges for the government are great.
- Tagged HR, Human Resources, LinkedIn, Recruiting, SAP, SuccessFactors
