• Developing a Digital-First Mindset

    Jonathan Benett, Technical Director of Digital Government Solutions for Adobe, says that the coronavirus outbreak underscores the need for a modernized approach to CX mission resiliency.


    • Citizen Experience, Adobe
  • Maintaining Productivity in Times of Crisis

    Jonathan Alboum, Principal Digital Strategist for Federal at ServiceNow, explains why better asset management and digitized workflows are essential to a seamless customer experience.


    • Citizen Experience, ServiceNow
  • Adapting CX on the Fly with AI and Cloud

    David York, Senior VP of US Public Sector for Genesys, details how AI and cloud technologies give agencies the resources they need to provide superior CX, even in a crisis.


    • Citizen Experience, Genesys
  • How Context Enriches CX

    Habib Hourani, Solutions Engineer at Okta, explains how deeper insights into customers and employees contribute to robust, frictionless authentication.


    • Citizen Experience, Okta
  • The Path to Secure, Seamless CX

    Russell Brodsky, Director of Government Sales at Nuance, says that authentication and engagement technologies balance security with experience while reducing costs.


    • Citizen Experience, Nuance
  • The Digital Government of the Future

    Tahera Zamanzada, Director of Digital Strategy for Global Public Sector at Salesforce, explains how the COVID-19 outbreak has revealed a clear route to better CX and digital transformation through the cloud.


    • Citizen Experience, Salesforce
  • Executive Viewpoint: A Conversation with Charles Worthington

    Charles Worthington, CTO at the Department of Veterans Affairs, discusses how the VA worked to align its web presence with the needs of its users and increase the use of self-service tools, decrease wait times for decisions, and deliver a consistent, satisfying experience.


    • Citizen Experience, All
  • GovLoop Guide: Your Guide to Mission-Driven Security

    This guide, created by Carahsoft and GovLoop, explores how how FedRAMP, CDM and TIC are evolving and how they will shape future federal cybersecurity efforts. Featuring insights from leaders at CISA, DHS and GSA and Carahsoft's technology partners.


    • Cloud, Cybersecurity , All
  • How Agencies Can Harness Their Data to Drive Better Decisions

    Henry Sowell, the Chief Information Officer at Cloudera Government Solutions, details how agencies can better manage and deal with the volume and velocity of data entering their organizations.


    • Cloudera
  • GovLoop Guide: Meeting the Requirements of the Supply Chain Imperative

    This guide, created by Carahsoft and GovLoop, explores how supply chain risk management is evolving and how agencies can manage their supply chain ecosystems so they don't sacrifice security for modernization. Featuring insights from leaders at DHS and GSA and Carahsoft's technology experts.


    • Supply Chain Risk Management, All
  • The Unmistakable Impact of AI on Agencies

    Nicholas Speece, the Chief Federal Technologist at Snowflake, explains why the opportunity to use AI and machine learning to improve mission delivery across all industries, both government and private sector, is substantial.


    • Artificial Intelligence, Cloud, Snowflake
  • FCW Report: The Next Phase of AI in Government

    Learn the latest trends for artificial intelligence and machine learning in the public sector with insights from Carahsoft and our solutions partners in this Innovation in Government report, produced in partnership with FCW.


    • Artificial Intelligence, All
  • Uncovering AI's True Potential

    Agencies have barely scratched the surface of a technology that has profound implications for government missions.


    • Artificial Intelligence, All
  • AI in 2020: Just Get Started

    Anthony Robbins of NVIDIA explains how automating mundane activities is a simple yet powerful way to begin using artificial intelligence.


    • Artificial Intelligence, IT Modernization, NVIDIA
  • The Perfect Storm Behind the Rise of AI

    Jay Boisseau of Dell Technologies says that more data coupled with affordable computing power and better algorithms are making AI accessible for government.


    • Artificial Intelligence, Dell