• Using Data to Solve Societal Challenges

    Kevin Richards, Vice President and Head of U.S. Government Relations at SAP, says that tackling complex issues requires the ability to quickly measure the effectiveness of solutions.


    • Citizen Experience, SAP
  • The Role of CX in Digital Transformation

    The VP of Support Services and Business Development at SAP NS2, Greg Simons, says that the push to improve the customer experience is intertwined with agencies’ modernization efforts.


    • Citizen Experience, SAP NS2
  • GSA Tackles Customer and Employee Experience

    GSA’s Chief Customer Officer, Anahita Reilly, discusses the agency’s comprehensive approach to improving the customer and employee experience.


    • Citizen Experience, All
  • Addressing the Needs of Census Bureau Customers

    Michele Bartram, Customer Experience Officer at the U.S. Census Bureau, discusses how her agency identifies and addresses the needs of a wide range of customers, including 2020 census respondents.


    • Citizen Experience, All
  • Executive Viewpoint: A Conversation with Matt Broffman

    Matt Broffman, Director of the Innovation, Digital Platforms and Service Design Team for the City of Orlando, Florida, talks about going beyond traditional outreach to understand and strengthen the public’s trust in the city’s services.


    • Citizen Experience, All
  • Customer Experience Must Be More Than a Mission Enabler

    Dave York, Senior Vice President of U.S. Public Sector for Genesys, explains how agencies can improve their delivery of services to citizens by taking an omni-channel approach to digital modernization.


    • Citizen Experience, Genesys
  • Your Guide to DevOps in Government Today

    This guide, created by GovLoop and Carahsoft, will explore what you need to know about the current state of DevOps, how best to implement it and what tools can help you achieve it. It also includes insights from public sector DevOps leaders in government and industry.


    • DevSecOps, Software Development, All
  • GovTech Report: Best of What's New in Cybersecurity

    Cyber threats are growing in scale and sophistication, as evidenced by recent ransomware attacks. Learn how state and local governments are responding with new tools and strategies to manage risk and strengthen their defenses.


    • All, Cybersecurity
  • Attackers Target Government

    GovTech's research team details the trends behind how the public sector is adapting to the increasing scale and impact of cyber attacks with new tools and growing cybersecurity sophistication.


    • All, Cybersecurity
  • Using AI as a Cybersecurity Force Multiplier

    Joseph Mara, Vice President for the Americas, State and Local Government and Education for Symantec, discusses technologies that not only improve cybersecurity but also help address cybersecurity staffing shortages.


    • Symantec, Cybersecurity
  • Using Data and Machine Learning to Address Vulnerabilities

    Adilson Jardim, Area Vice President for Public Sector Sales Engineering at Splunk, discusses analytics driven security and the importance of a defense-in-depth approach in today’s hyper-connected enterprise.


    • Splunk, Cybersecurity
  • Using Threat Intelligence to Stay Ahead of Cyberattacks

    The right threat intelligence rounds out the security arsenal so that state and local government agencies can stay ahead of threats. Sarah Geary, manager of Intelligence for Executives at FireEye, explains how.


    • FireEye, Cybersecurity
  • Understanding and Controlling the Connected Device Landscape

    Shawn Taylor, Senior Systems Engineer with Forescout, explains how continuous device visibility and automated controls enable organizations to take fuller advantage of emerging technologies.


    • Cybersecurity , Forescout
  • Protecting Complex Environments with Integrated Solutions

    Matthew Schneider, Vice President of Sales, State and Local Government and Education East for Palo Alto Networks, discusses the importance of integrating disparate security solutions to achieve the full potential of machine learning and other advanced technologies.


    • Palo Alto Networks, Cybersecurity
  • Assessing and Managing Cyber Risk

    As organizations evolve and their reliance on technology increases, securing the enterprise becomes more complex. Robert J. Carey, Vice President and General Manager of Global Public Sector Solutions at RSA, explains how a business-driven approach helps state and local agencies manage risk.


    • RSA, Cybersecurity