Interview: Returning to the Office is the Workflow Challenge of a Lifetime
Jonathan Alboum, Federal CTO at ServiceNow, explores how agency managers can start preparing today for the future when employees return to the office with a goal of ensuring their safety.
Listen Now »
Report: Developing a Customer-First Mindset
How can agencies meet and exceed rapidly expanding customer expectations? Featuring insights from Salesforce and industry research from FCW.
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Report: 2020 Year In Review
To aid with 2021 planning, Carahsoft has compiled all 7 of its 2020 Innovation in Government reports from FCW into one comprehensive compendium. Learn the latest developments across multiple technology verticals, including AI, Cloud Adoption, Cybersecurity, CX and Edge Computing.
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Report: Best of What's New in Law Enforcement
For police departments facing growing demands and tightening budgets, using technology to increase the impact of existing staff and resources will be a game changer. Learn more about how autonomous technologies, better connectivity, and more sophisticated video and surveillance analytics tools are available to fill in the gaps.
Guide: Agencies Build Foundation for DevSecOps Success
This guide provides insight into how to make DevSecOps a reality, discusses the pillars of a DevSecOps strategy, and highlights best practices. Featuring insights from leaders at DoD, GSA, Air Force, Army Futures Command, U.S. Transportation Command and Carahsoft's technology experts.
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Guide: The State of AI in Government
Hear from leaders in artificial intelligence at the Department of Defense (DoD) and Small Business Administration (SBA) as well as Carahsoft's technology partners when you download the guide.
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Returning to the Office is the Workflow Challenge of a Lifetime
Jonathan Alboum, Federal CTO at ServiceNow, explores how agency managers can start preparing today for the future when employees return to the office with a goal of ensuring their safety.
- Cloud, ServiceNow
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FCW Report: Developing a Customer-First Mindset
Government customers are intensifying their demands for streamlined, meaningful digital services. To meet those expectations, agencies must adopt modern systems and strategies that give them the flexibility to innovate and capitalize on new opportunities.
- Citizen Experience, Salesforce
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Prioritizing the Customer Experience
As customer expectations evolve, agencies are finding that digital services and IT modernization are the keys to better CX.
- Citizen Experience, All
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Connected Technology Equals Better Service Delivery
An integrated platform enables innovation at scale and fast time to value when transforming to digital service delivery.
- Citizen Experience, Salesforce
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Reimagining Public Health Services
As technological limitations disappear, health agencies have the opportunity to explore new possibilities.
- Citizen Experience, Salesforce
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A Digital-First Approach to CX
Agencies can simplify and enrich their interactions with citizens through digital engagement.
- Citizen Experience, Salesforce
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New Cloud Security Considerations for Government
Agencies need to move toward a more robust framework for securing users and data in the cloud.
- Citizen Experience, Salesforce
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Fostering Employee Development in Times of Change
Technology and a culture of learning are keys to an engaged, highly skilled and successful government workforce.
- Citizen Experience, Salesforce
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Transforming Talent Management at DoD
A unified system can modernize the experience for military and civilian personnel from recruitment to retention to retirement.
- Citizen Experience, All, Salesforce
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Collaborative AI for Knowledge Discovery
Collaborative AI is revolutionizing the way government users gain insights from unstructured data.
- Citizen Experience, Salesforce
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Executive Viewpoint: A Conversation with Kristen Baldwin
FAA’s CIO discusses how the agency is using technology to adapt to the changing needs of customers and employees.
- Citizen Experience, All
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Enjoy Your Successes, Now Figure Out How to Continue IT, Process Improvements
Phoebe Nerdahl, Public Sector Lead at Atlassian, explains why agencies have to continue to innovate and secure their systems and networks as they continue their IT modernization efforts.
- Big Data, IT Modernization, Atlassian
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2020 Year In Review Compendium
To aid with 2021 planning, Carahsoft has compiled all 7 of its 2020 Innovation in Government reports from FCW into one comprehensive compendium. Learn the latest developments across multiple technology verticals, including AI, Cloud Adoption, Cybersecurity, CX and Edge Computing.
- All, All
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Protecting the Supply Chain to Promote Operational Resiliency
Dan Carayiannis, Director of Public Sector at RSA, discusses how the increasing concern about the origins of technology products and components and whether suppliers have insight into the supply chain has created a wakeup call for both government and private sector organizations.
- Supply Chain, RSA
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GovTech Report: Best of What's New in Law Enforcement
This report describes how technology can improve outcomes and achieve greater impacts as police departments face budget cuts and resource constraints.
- Law Enforcement, All