Innovation in Government Report: Moving the Dial on Government Engagement

This month's Innovation in Government Report featured in FCW magazine focuses on creating seamless, intelligent experiences for citizens and public servants, with insight from industry partners at Salesforce, Accenture, Deloitte, MuleSoft and Acumen Solutions.

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Innovation in Government Federal News Radio Show

March's Innovation in Government Report on Federal News Network features Jim Walker, Federal Chief Technology Officer for UiPath, discussing the importance of robotics process automation.

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Innovation in Government Report

Discover how Carahsoft and its partners can help agencies better serve their mission and citizens through IT innovation.


In collaboration with Federal News Network, WTOP & FCW, public sector thought leaders share the latest IT trends and technologies, including cloud, security, citizen experience, mobility and data analytics, that help agencies modernize their systems.

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    FCW Report: Moving the Dial on Government Engagement

    Learn how agencies can improve service delivery through the use of cloud platforms and platform-as-a-service strategies.

    • Cloud computing, All

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    UiPath Full Length Radio Show

    Jim Walker, the Federal Chief Technology Officer for UiPath, says over 25 agencies are already are taking advantage of robotic process automation (RPA) to automate menial, repetitive tasks.

    • UiPath, Machine Learning & Artificial Intelligence

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    Robotic Process Automation's Effect on the Mission

    Jim Walker, the Federal Chief Technology Officer for UiPath, says implementing robotic process automation can have an almost immediate impact on how an agency improves mission effectiveness.

    • UiPath, Machine Learning & Artificial Intelligence

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    How Robotic Process Automation Meets the President's Management Agenda

    Jim Walker, the Federal Chief Technology Officer for UiPath, says agencies already see the value of robotic process automation as a way to meet the goals under the president’s management agenda.

    • UiPath, Machine Learning & Artificial Intelligence

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    Raising Engagement to New Levels

    Agencies have an unprecedented opportunity to design a user experience that rivals what the commercial world has to offer - learn about the latest trends in IT modernization and customer engagement.

    • Cloud computing, All

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    Trust: The Currency of Government

    Casey Coleman, Senior Vice President of Global Government Solutions for Salesforce, discusses how a citizen-first, cloud-first strategy can help agencies grow the public's confidence in government.

    • Cloud computing, Salesforce

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    Reimagining Public Service

    Mike Daniels, Senior Vice President of Public Sector Sales at Salesforce, details how the right platform combined with a relentless focus on customer engagement helps agencies maximize return-on-investment in the cloud.

    • Cloud computing, Salesforce

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    Better Outcomes for Children and Families

    Valerie Armbrust, Managing Director of North America Child Services for Accenture, discusses why rethinking how we use technology can enable the critical work of child welfare workers and, ultimately, protect children.

    • Cloud computing, Accenture

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    Boosting Employee Engagement with PaaS

    Phong Huynh, Principal at Deloitte, and Raj Yanambakkam, Senior Manager at Deloitte, describe how platform as a service is helping government attract and inspire the new public servant.

    • Cloud computing, Deloitte

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    APIs: Building Blocks for Digital Transformation

    Shad Imam, Head of Federal Pre-Sales at MuleSoft, details why API-led connectivity offers agencies the security and flexibility they need to keep pace with customer demands.

    • Cloud computing, MuleSoft

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    PaaS: Transforming How Agencies Achieve Mission

    Saurabh Verma, Managing Director - Public Sector at Acumen Solutions, and Cristina Miller, Director - Public Sector at Acumen Solutions, discuss how agencies can focus on transforming the customer experience with trusted platform-as-a-service.

    • Cloud computing, Acumen Solutions

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    Executive Viewpoint with Dennis Papula

    Dennis Papula, Chief Business Technology Officer for the Program Support Center at the Department of Health and Human Services (HHS), discusses how he has led modernization and engagement initiatives within one of the federal government's largest shared services center.

    • Cloud computing, All

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    Zero Trust Pushes Agencies Away from an Outdated Approach to Cybersecurity

    Randy Wood, Vice President of US Public Sector Sales for Akamai, discusses how zero trust promotes the simple concept that trust is not an attribute of location, and just because an employee is trusted inside perimeter, it doesn’t mean he or she should be granted access to all the information.

    • Cybersecurity , Akamai

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    Work is What We Do, Not Where We Go

    Randy Wood, Vice President of U.S. Public Sector Sales for Akamai, says the changing nature of where federal employees do their work and what devices they use requires new approaches to security.

    • Cybersecurity , Akamai

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    Agencies Need to Rethink How and Where They Apply Cybersecurity Tools

    Randy Wood, Vice President of U.S. Public Sector Sales for Akamai, says agencies need to rethink how and where they apply cybersecurity tools because so much of their mission is met through software.

    • Cybersecurity , Akamai