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InversionPoint - Raley Email Notifications

Break free from generic Jira alerts. Design and automate high-quality, branded HTML emails or Slack messages to anyone, no Jira license required for recipients.

Step 1 of 6

Notify Everybody from Jira or JSM!

Send email notifications to any internal or external Jira users, JSM customers, organizations, request participants and any email.

Benefits:

Canned notifications from Jira issue
Dynamic notifications to addresses from Jira custom fields
Notifications on issue events
Regular Digested notifications from Jira/JSM work items

Step 2 of 6

Fully Customizable Content and Design of Your Message

You have complete freedom in defining content, layout and styling of the message. Apply any HTML constructs to make your email truly custom and fitting your corporate style guidelines.

Benefits:

Support for custom styles and logos
Template wizard for quick drafting of message
Predefined email templates that mimic JSM stock notifications
Any standard or custom field plus JSM Assets attributes

Step 3 of 6

Custom Digested Notifications

Avoid chatty Jira syndrome with automated messaging using our powerful scheduled notification feature. Keep stakeholders informed by sending regular reports and progress updates once a day or a week.

Benefits:

Only relevant notifications
Send status updates and changelogs for tickets
Send progress reports
Never miss a deadline with reminder

Step 4 of 6

First Class Support for Attachments

Save your users from going to Jira or Portal just to download and see the attachment. You can send both, regular and inline attachments directly from Jira/JSM tickets via email!

Benefits:

Regular and inline attachments supported
Oversize attachments available via download link
Send to Email or Slack

Step 5 of 6

Approvals from Emails

Customizable Approve/Decline buttons in emails enabling you users to approve or decline JSM Service Request with Approvals within convenience of their inbox.

Benefits:

Customiseable buttons for apporvals
Any Jira work-item data to support approval decision
Localization of approval notifications

Step 6 of 6

Canned Messaging from Jira Issue

Pre-define a notification template that will be available in issue detail view for specific projects and issue types. Your Jira user would click on Raley Emails Notifications glance, pick up the right template and send the email.

Benefits:

Ability to send attachments from canned message
Dynamic content based on current ticket’s data
Modify as you need before dispatching