Exalate - Salesforce Connector for Jira Demo Tour  

Exalate - Salesforce Connector for Jira Demo Tour

Exalate is a decentralized synchronization app for the Atlassian ecosystem that enables real-time, bi-directional data flow between Jira instances, including Cloud, Data Center, and Server environments.

Atlassian@carahsoft.com

Exalate's Salesforce-to-Jira connector enables bidirectional synchronization between Salesforce and Jira, bridging customer-facing sales and support teams with internal development or IT operations. The decentralized architecture maintains data security while synchronizing cases, accounts, opportunities, and custom objects with Jira issues and projects. It supports flexible field mapping to align Salesforce's CRM structures with Jira's framework, including custom fields, attachments, and status updates. Organizations gain end-to-end visibility from customer requests through resolution, eliminating manual handoffs and keeping all teams aligned throughout the customer lifecycle.

Atlassian@carahsoft.com Atlassian@carahsoft.com

Benefits:

  • Flexible Jira Salesforce IntegrationGetting information on customer issues should be a fast & smooth process. You can't add engineers to CRM, it's inefficient & expensive. Instead, sync Jira & Salesforce for better visibility & faster resolution.
  • Don't Get Limited, Use AI-Assisted IntegrationsPick 100+ different fields to sync. Start out of the box with no code or customize Salesforce Jira sync with simple Scripts. Automate it with triggers using native query languages (JQL/SOQL).
  • Secure & Real-time Jira Salesforce SynchronizationThe sync is bi-directional & in real time. Exalate also ensures that all changes are applied in case of failure or upgrades. And you have granular control over the data that is shared between different teams.