Exalate - ServiceNow Connector for Jira Demo Tour  

Exalate - ServiceNow Connector for Jira Demo Tour

Exalate is a decentralized synchronization app for the Atlassian ecosystem that enables real-time, bi-directional data flow between Jira instances, including Cloud, Data Center, and Server environments.

Exalate ServiceNow Connector for Jira

Exalate's Jira-ServiceNow connector enables bidirectional, real-time synchronization between Jira and ServiceNow, maintaining seamless workflows across development and IT service management teams. The platform uses a decentralized architecture that keeps data secure within each environment while synchronizing only specific fields needed for collaboration. It supports sophisticated mapping for custom fields, attachments, comments, and workflow statuses, handling differences between Jira issues and ServiceNow tickets. Organizations eliminate manual updates and context-switching while ensuring both teams work from a single source of truth.

Exalate ServiceNow Connector for Jira Exalate ServiceNow Connector for Jira

Benefits:

  • Implement any ServiceNow Jira integration use case.Why let no-code integration apps decide your Jira ServiceNow integration scope? Middlewares control everything for both sides, Exalate gives you full control over your environment. Have AI-assisted scripts sync anything.
  • Map & sync incidents, problems, change requests, RITMs & custom fields in Jira ServiceNow integration. Improve visibility of escalated tickets: as devs work on a fix, support/CS are updated on status in real time.
  • Secure & scalable Jira ServiceNow connectorWith Exalate, there's no need to negotiate Jira ServiceNow integration ownership (unlike other apps). Choose data residency. Scale your Jira ServiceNow integrations. Safely integrate with external partners.