Sprout Social for AgentExchange

Sprout Social for AgentExchange

Sprout Social is a global leader in social media management and analytics software, built on the belief that All Business is Social℠. Sprout’s intuitive platform puts powerful social data into the hands of approximately 30,000 brands so they can deliver smarter, faster business impact.

Step 1 of 4

View a Sprout Social Case in Service Cloud

View a Sprout Social Case in Service Cloud View a Sprout Social Case in Service Cloud

Step 2 of 4

Summarize Contact History

Ask your Agent, "can you summarize this contact's history?"

Summarize Contact History Summarize Contact History

Step 3 of 4

Summarize a Case

Then ask Agent, "can you summarize this case?"

Summarize a Case Summarize a Case

Step 4 of 4

Remove Social Data Silos

Remove Social Data Silos Remove Social Data Silos