The Best of What’s New in Government Customer Experience
Read the latest insights from government Customer Experience thought leaders and additional industry research from GovTech on the Carahsoft Community Blog.
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The Cybersecurity Maturity Model Certification: Version 2.0
by:
Alex Whitworth
CMMC, a unified standard that will measure and certify cybersecurity requirements in organizations working with the DoD, continues to evolve.
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Federal Customer Experience Initiatives: CX Executive Order and the President’s Management Agenda
President Biden has signed an executive order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Between this order, new directives, and acts, the federal government aims to enhance customer experience.
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Successful Vaccination Strategies Through Sentiment Solutions
May 17th, 2021
Google's Quinn Chasan discusses how sentiment solutions can improve vaccination strategies and response to more successfully provide safety to the public.
- Tagged COVID-19, COVID-19 Technology, Google, Google Cloud, Google Sentiment Solutions, Google Vaccination Strategies, Healthcare, Public Safety
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Technology’s Role in Hire-to-Retire in Government
May 14th, 2021
Read about how Hire-to-retire (H2R) integrated human processes creates meaningful career paths for people using employee lifecycle tools while remaining cost efficient.
- Tagged Employee Retention, FedInsider, H2R, Hire-to-Retire, Integrated Human Processes, Salesforce, US Army
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Teaming Up on Emerging Technologies
May 10th, 2021
Read the latest insights from these government emerging technology thought leaders and additional industry research from FCW.
- Tagged Cloudera, Collibra, COVID-19, Deloitte, FCW, FCW 2021, GDIT, Lockheed Martin, Open Source, Perspecta, Raytheon Intelligence, Red Hat, ServiceNow, Snowflake, VMware
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No-Excuse Defenses Against Supply Chain Attacks
April 28th, 2021
With cybersecurity breaches rising, organizations should know the best ways to protect themselves against invasions like supply chain attacks.
- Tagged COVID-19, Cybersecurity, Cybersecurity attacks, supply chain, Supply Chain Attacks, Thales, Votiro
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Automation and IT Operations Management (ITOM): What IT Pros Need to Know
April 23rd, 2021
Solarwinds' Brandon Shopp discusses how IT pros can efficiently improve operations management through automation and other successful tactics.
- Tagged Automation and IT Operations Management, IT Operations Management, ITOM, Network Automation Management, SolarWinds
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Federal News Network Expert Edition: FedRAMP
April 19th, 2021
Read the latest insights on the future of FedRAMP from Carahsoft’s technology partners and leaders at FedRAMP, CISA, NIST, GSA, DoD and DHS.
- Tagged Adobe, Collibra, COVID-19, Federal News Network, FedRAMP, FNN, Hootsuite, Innovation in Government, okta, Salesforce
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Best of What’s New in Legacy Modernization
April 9th, 2021
Read insights from these legacy modernization thought leaders and additional industry research from GovTech on the Carahsoft Community Blog.
- Tagged Atlassian, Dell Technologies, Genesys, GovTech, GovTech March, Innovation in Government, Legacy Modernization, Open Source, Red Hat
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IT Service Desk: Here to Help Government Agencies Run More Efficiently
April 2nd, 2021
Solarwinds' Brandon Shopp explains the importance of the IT service desk in today's remote work environments and how it can improve agencies' efficiency on the Carahsoft Community Blog.
- Tagged COVID-19, IT Help Desk, IT operations, IT Service Desk, IT Service Management Solution, ITSM, SolarWinds
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Communication and Creativity While Working Remote
March 26th, 2021
Adobe's Gary Reburn discusses why creatives in the government space need collaborative environments and how teams have adjusted to new forms of communication during remote work.
- Tagged Adobe, COVID-19, Creative Collaboration, Digital Sharing Safety, Remote Communication, remote work, workflow automation
