category >> hr-and-training-technology
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Diversity, Equity and Inclusion as a Pillar of CX Service Delivery
July 24th, 2023
Diversity within CX talent can positively set one organization and the way its employees interact with customers apart from another.
- Tagged 2023 Government Customer Experience and Engagement Summit, Constituent Engagement, Customer Experience, CX, DEIA Executive Order, Government CX, HR and Training Technology
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Maximizing Service by Engaging Employees as Customers
July 13th, 2023
Addressing challenges within operations enables employees to make a difference and move their agency’s CX service mission forward.
- Tagged 2023 Government Customer Experience and Engagement Summit, Constituent Engagement, Customer Experience, Customer Service, CX, Government CX, HR and Training Technology
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- Cybersecurity, Department of Defense, Federal Government, HR and Training Technology, Tradeshows, Zero Trust
Sea-Air-Space 2023 Showcases Strategic Insights for the Navy
April 12th, 2023
Fed Gov Today joined Carahsoft on the show floor to speak with military thought leaders on the workforce, cybersecurity and more.
- Tagged Coast Guard, Department of Defense, DoD, Fed Gov Today, Federal Government, HR and Training Technology, Navy, Sea-Air-Space, US Sea Services, Zero Trust
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DoDIIS Takeaways: IT Workforce, Partnerships, Interoperability and Data Management
March 14th, 2023
Discussions at DoDIIS examined DoD and IC challenges for IT workforce development and retention, partnerships, interoperability and data management.
- Tagged Defense Intelligence Agency, Department of Defense, Department of Defense Intelligence Information System, DIA, DoD, DoDIIS, Geospatial, HR and Training Technology, Intelligence Community, Zero Trust
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Technology’s Role in Hire-to-Retire in Government
May 14th, 2021
Read about how Hire-to-retire (H2R) integrated human processes creates meaningful career paths for people using employee lifecycle tools while remaining cost efficient.
- Tagged Employee Retention, FedInsider, H2R, Hire-to-Retire, HR and Training Technology, Integrated Human Processes, Salesforce, US Army
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Why You Need a Comprehensive Training Program
June 8th, 2020
Atlassian's Shayla Sander Talks the importance of having a comprehensive testing program for your agency on the Carahsoft Community Blog.
- Tagged Atlassian, COVID-19, HR and Training Technology
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Recruiting Leaders: What’s Tech Got to Do with It?
January 30th, 2015
There has been plenty of reporting about the challenges of meeting federal workforce needs. From the aging federal workforce retiring to the difficulty of enticing millennials into government jobs, the HR challenges for the government are great.