category >> constituent-engagement
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Time is of the Essence: Go Digital!
August 29th, 2017
In the age of mobile and broadband, citizens expect digital government resources will be available anytime, from any device.
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Improving Public Service by Measuring Success—Not Just Satisfaction
August 23rd, 2017
To enable government efforts, enterprise experience-management platforms consolidate data and analyze it in real time to determine corrective issues.
- Tagged citizen satisfaction, core mission, Experience-management, Innovation in Government, Qualtrics
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Shedding Stereotypes & Reshaping the Citizen Experience
August 17th, 2017
Government agencies strive to improve the citizen experience by providing effective and timely case management and resolution for their constituents.
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Engaging Citizens With Data That Tells Stories and Answers Questions
August 7th, 2017
By embracing open data and interactive displays, we create a culture where citizens actively participate in providing data relevant to their daily lives.
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Single IDs: The Path to Success
August 4th, 2017
Single IDs allow state agencies to streamline claims and other applications by linking all information to one tag.
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Meeting Citizen Expectations with Social Media
June 5th, 2017
If people prefer to engage via social media channels, then government agencies have a responsibility to meet them there.
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Data Shapes Equitable Communities in Seattle
May 4th, 2017
The Route Fifty Roadshow is visiting five cities in 2017 to examine the role of data & technology in solving some of our cities’ biggest issues.
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Six Proven Steps to Maximize Citizen Engagement
April 11th, 2017
Once a target audience is identified, organizations can craft relevant, engaging content and find the most effective means of delivering it.
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Data for a Difference
February 14th, 2017
Today’s data provides unprecedented opportunities for government to become more responsive. However, many agencies have yet to take advantage of data.
