category >> constituent-engagement
June 10th, 2020
Read the latest 2020 insights from industry thought leaders in digital experience for government on Carahsoft's Community Blog.
- Adobe, Constituent Engagement, COVID-19, Customer Experience, digital experience, FCW, Genesys, IIG, Innovation in Government, Nuance, okta, Salesforce, ServiceNow
March 19th, 2020
Carahsoft's Sr. Adobe Product Specialist, Gary Reburn, talks the importance of Visual Media and Engagement for your agency on Carahsoft's Community Blog.
- AI/Machine Learning, Constituent Engagement, Customer Experience, Cybersecurity, Government Innovation, MultiCloud
March 4th, 2020
Read the latest 2020 insights from industry thought leaders in customer experience for government on Carahsoft's Community Blog.
- AI & Machine Learning, Cloud Computing, Constituent Engagement, Customer Experience, Cybersecurity, FCW, Government Services, IIG, Innovation in Government, Salesforce, Salesforce ISV
June 24th, 2019
Senior VP of Salesforce, Casey Coleman details the different ways we can ensure that cloud technologies help restore citizen trust in government.
- Citizen Trust, Cloud Computing, Cloud Technologies, Constituent Engagement, Salesforce, Salesforce ISV
June 17th, 2019
Salesforce's Digital Strategy talks how successful around customer engagement is based on agencies taking a platform approach on Carahsoft's Community Blog.
March 18th, 2019
Value Stream Management has been taught for years. Recently, IT leaders have taken renewed interest because of the massive benefits that are possible.
February 11th, 2019
The 21st Century IDEA focuses on five core areas related to the public’s online experience: website modernization, digitization of government services and forms, electronic signatures, customer experience, and standardization.