category >> constituent-engagement
October 6th, 2021
Hear from industry-leading panelists who outline ways the government can seamlessly transition to digitization, utilize hybrid as a strategy, embrace feedback, and leverage omni-channel engagement.
- Constituent Engagement, Customer Experience, Federal Government, Government Digitization, Hybrid Approach Strategy, Omni-Channel Engagement
October 1st, 2021
Learn from the Adobe perspective how expanding services beyond their foundations, modernizing experiences for constituents and employees, and political support can enhance digital transformation in government.
- Adobe, Constituent Engagement, COVID-19, Customer Experience, Digital Transformation, IT Modernization, Public Health
September 30th, 2021
This session featured insights and statistics from industry-leading panelists on the importance of multichannel communication outreach in the federal government to provide information to all demographics and improve constituent engagement.
- Constituent Engagement, Customer Experience, Federal Government, Federal Government Outreach, Multichannel Communication, Social Media Communication
September 10th, 2021
Learn about how website modernization can be key to successful digital infrastructure from leaders at Carahsoft's 11th Annual Government Customer Experience & Engagement Seminar.
- Constituent Engagement, Customer Experience, Federal Government, Government Website Modernization, State and Local Government, Website Modernization
June 16th, 2021
State and Local Governments are moving toward a more inclusive and holistic digital citizen services experience. Learn how building from service success, overcoming the digital divide and rethinking how services are provided can support the movement.
- Citizen Services, Constituent Engagement, Customer Experience, digital experience, Legacy Modernization, State and Local Government
June 9th, 2021
Read the latest insights from government customer experience thought leaders and additional industry research from FCW in Carahsoft's Community Blog.
- Adobe, Akamai, Constituent Engagement, COVID-19, Customer Experience, digital experience, Digital Transformation, FCW, Granicus, IIG, Innovation in Government, Liferay, Open Source, Salesforce, Salesforce ISV, Talkdesk
March 4th, 2021
Read insights from government customer experience thought leaders as they discuss topics like cloud security, fostering employee development and collaborative AI.
- Constituent Engagement, COVID-19, Customer Experience, FCW, IIG, Innovation in Government, Salesforce, Salesforce ISV
September 1st, 2020
Google Cloud's Denise Winkler talks how cloud technology can help solve the most critical social safety net challenges on the Carahsoft Community Blog.
- Cloud Computing, Cloud Technology, COVID-19, Google Cloud, Government Cloud, Social Safety, Social Services
June 16th, 2020
Liferay's Kale Fluharty talks the 3 ways that a DXP can help your agency improve it's digital experience on the Carahsoft Community Blog.