category >> hr-and-training-technology
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Make Invisible Talent Visible
October 19th, 2023
Moving to a data-driven talent strategy allows agencies to match the right people to the right work enhancing employee’s experience and engagement with their work.
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Diversity, Equity and Inclusion as a Pillar of CX Service Delivery
July 24th, 2023
Diversity within CX talent can positively set one organization and the way its employees interact with customers apart from another.
- Tagged 2023 Government Customer Experience and Engagement Summit, Customer Experience and Engagement, CX, Digital Government Services, HR and Training Technology
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Following the Funding of Innovation in Customer Experience
July 17th, 2023
By guiding a wide variety of customers through services with simple instructions, agencies can help improve customer experience.
- Tagged 2023 Government Customer Experience and Engagement Summit, Customer Experience and Engagement, CX, HR and Training Technology
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Maximizing Service by Engaging Employees as Customers
July 13th, 2023
Addressing challenges within operations enables employees to make a difference and move their agency’s CX service mission forward.
- Tagged 2023 Government Customer Experience and Engagement Summit, Customer Experience and Engagement, CX, HR and Training Technology, ServiceNow, TSA
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- Cybersecurity, Department of Defense, Federal Government, HR and Training Technology, Partners, Zero Trust
Sea-Air-Space 2023 Showcases Strategic Insights for the Navy
April 12th, 2023
Fed Gov Today joined Carahsoft on the show floor to speak with military thought leaders on the workforce, cybersecurity and more.
- Tagged Department of Defense, Fed Gov Today, Federal Government, Government Conference, HR and Training Technology, Sea-Air-Space, US Coast Guard, US Navy, Zero Trust
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DoDIIS Takeaways: IT Workforce, Partnerships, Interoperability and Data Management
March 14th, 2023
Discussions at DoDIIS examined DoD and IC challenges for IT workforce development and retention, partnerships, interoperability and data management.
- Tagged Department of Defense, DIA, DoDIIS, Geospatial, Government Conference, HR and Training Technology, National Security and Intelligence, Zero Trust
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Advancing the Art of Data Analytics
July 12th, 2021
Read the latest insights from industry thought leaders, government interviews and historical perspectives on the future of Data Analytics.
- Tagged Alteryx, Big Data, Census Bureau, Collibra, COVID-19, Digital Transformation, GovLoop, Innovation in Government, Library, MongoDB, SAP NS2
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The Best of What’s New in Hybrid and Remote Work
July 2nd, 2021
Read the latest insights from hybrid and remote work thought leaders and additional industry research from GovTech on Carahsoft's Community Blog.
- Tagged COVID-19, Genesys, GovTech, Innovation in Government, NVIDIA, SAP Concur, SLACK, Telework, Virtualization
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- Customer Experience & Engagement, Department of Defense, Federal Government, HR and Training Technology, Partners
Technology’s Role in Hire-to-Retire in Government
May 14th, 2021
Read about how Hire-to-retire (H2R) integrated human processes creates meaningful career paths for people using employee lifecycle tools while remaining cost efficient.
