category >> citizen-engagement
February 21st, 2018
The customer-service phenomenon, associated with organizations such as Amazon and Apple, is reaching into the work of federal, state and local governments.
January 17th, 2018
The relationship between the government and its citizens is becoming more immersive – is your agency leveraging the right tools to optimize experience?
January 12th, 2018
The increased availability of digital engagement tools provides an exciting opening for the public sector to improve the way it engages people every day.
November 13th, 2017
With shifting relationships between government and citizens due to social media use, agencies must leverage social tools to maximize service and efficiency.
November 10th, 2017
The Adobe Digital Government Technology Conference is just a week away, so read on to find out how Adobe is empowering digital transformation.
Two Years After Launch of Smart Cities Initiative, Phoenix Demonstrates The Power of Local Government’s Role in Economic Development
September 25th, 2017
Out of all of the US cities that have seen Smart City growth, one has embraced the collaborative spirit of the Smart Cities Initiative: Phoenix, Arizona.
August 23rd, 2017
To enable government efforts, enterprise experience-management platforms consolidate data and analyze it in real time to determine corrective issues.
August 17th, 2017
Government agencies strive to improve the citizen experience by providing effective and timely case management and resolution for their constituents.