-
The “Sixth Pillar” of the Zero Trust Maturity Model
September 21st, 2022
Organizations can define sensitive data and utilize the “sixth pillar” by implementing workspaces without overworking IT teams, enhancing their zero trust.
- Tagged AvePoint, CISA, Cybersecurity, Department of Defense, FNN, Zero Trust
-
The 4 Latest Technology Trends in Law Enforcement
September 12th, 2022
Agencies should focus their law enforcement efforts in four areas: manage data, secure investment, ensure mobile accessibility and maintaining transparency.
-
Improving Optimization in Customer Experience
September 9th, 2022
By utilizing technology, improving internal support and segmenting existing services, every agency can improve their optimization for customer experience.
-
3 Ways Federal Agencies Can Make the Most of Microservices
September 6th, 2022
Microservices can provide many benefits to agencies, particularly when applied with DevOps. Brandon Shopp explains more on the Carahsoft Community Blog.
- Tagged DevSecOps, Federal Government, Observability, SolarWinds
-
Fostering Trust in Government Agencies Through Customer Experience
September 2nd, 2022
By deploying proactive and diverse customer service, properly implementing technology and creating effective solutions, public sector agencies can provide effective and efficient desirable CX.
- Tagged Customer Experience and Engagement, CX, Digital Government Services, Government Customer Experience and Engagement Summit, Technology Modernization Fund
-
Harnessing the Power of Cloud Technology
August 31st, 2022
Learn how your agency can determine an optimal cloud strategy and more insights from MultiCloud industry and government thought leaders.
- Tagged FCW, Google Cloud, Innovation in Government, MacStadium, Micro Focus Government Solutions, Microsoft, MongoDB, Multicloud, Oracle, Peraton, Public Sector, Red Hat, Rubrik, Veritas
-
Delivering Customer Service in the Federal Sphere
August 26th, 2022
As the world evolves, the best approach to delivering CX will include tangible solutions, modernization and emphatic customer service.
- Tagged Customer Experience and Engagement, CX, Digital Government Services, Government Customer Experience and Engagement Summit, Technology Modernization Fund
-
Personalized Digital Experiences in Government
August 23rd, 2022
The future of government digital experiences is one in which, no matter who you are, where you are, or what you need, you have the freedom to engage in a truly personalized manner with your government.
-
The Refocus on Customer Experience
August 18th, 2022
By receiving and implementing feedback, agencies can refocus their customer services to better serve the public and improve customer experience.