NASA SEWP (Solutions for Enterprise-Wide Procurement) is a federal government-wide acquisition contract (GWAC) which any federal government agency can use. SEWP specifically is centered more on products and services, priding themselves on being a solutions contract. Past versions have predominantly been known as a product contract, but SEWP V, which is the version Carahsoft holds directly, has evolved into a solutions contract with a wide range of different products and services, including:
- Advanced technology, including desktops and servers
- IT peripherals
- Network equipment
- Software products
- Cloud-based services
- General software support
- Cyber security
- AI and machine learning
- And more…
Procurement Process with SEWP V
SEWP’s processes enable Carahsoft to work effectively with the federal government, particularly since SEWP is known for being efficient and fast. All pricing is reviewed and approved by SEWP’s program management office in 24 hours or less, a very fast timeline compared to other GWACs. In particular, this gives Carahsoft and government customers a lot of flexibility to add new technology offerings, products, and services to an ongoing contract.
SEWP is also known for its extensive support center to help contractors—but more importantly to assist customers in the acquisition process. For example, they can answer questions about: pricing requirements, what you can or cannot acquire on the contract, etc. SEWP’s support center is known to provide good, on-demand customer service, which facilitates the process for all parties.
SEWP maintains the lowest fee structure of any GWAC, thus delivering additional value to customers procuring through it. For a government contract, this is an important differentiator. The low fee and high level of support make this one of the best contracts available.
SEWP will work one-on-one with government agency customers who are trying to post requirements. RFQs are posted with flexibility to meet the customer’s deadlines. If a customer has a very quick turnaround, SEWP will work with them to ensure that it is posted within 3-5 days to meet shortened timeframes.
All orders include tracking information which is provided by SEWP within 24 hours for quick access. This allows SEWP to assist the customer in tracking orders when they are processed and arranging for receipt. The SEWP framework provides visibility to ensure that the products and services are delivered effectively and in a timely manner.
Top Benefits & Features of SEWP V
SEWP is designed as a fast and efficient procurement vehicle with a large support staff that works hand-in-hand with the customers. Somebody is assigned to every procurement that goes through the contract—or even ones that are contemplating going through the contract. Their procurement support is a big differentiator from other GWACs.
SEWP offers a wide range of IT products and services, but the customer agency also has the capability to tailor additional terms and conditions to their procurement. If the DoD were to buy an item that required an enterprise licensing agreement or special use authorization—or if a manufacturer is providing home use licensing—SEWP has the ability to accommodate those additional terms and conditions at the order level within the overall umbrella of their contract.
SEWP has the capacity to accommodate more complex purchases in a streamlined, fast, and efficient manner, which definitely works to the benefit of the customers and the marketplace. In particular, fast turnaround gives customer agencies access to new technology and new products; SEWP can provide 24-hour turnaround time for such projects. This is especially important since a big segment of the market is dominated by new technologies and new companies with unique expertise. Such companies do not have a five-year track record and preexisting government contracts. Unlike other GWACs, SEWP can get those products and services available very quickly.
One unique feature is that once a federal government customer awards a purchase order, SEWP will designate a tracking number or STN (SEWP Tracking Number). This provides SEWP with the tracking capability to request updates from a contractor, like Carahsoft, so they will know if there are any issues with the order. Ordinarily the tracking of order fulfillment is done by the ordering agencies, so the involvement of the contracting entity is minimal.
SEWP’s process is unique and beneficial. Especially during recent months with uncertainty around COVID-19, SEWP has assisted the government to meet fast and evolving requirements as quickly as possible.
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