category >> constituent-engagement
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Government Experience: Modernizing Websites
September 10th, 2021
Learn about how website modernization can be key to successful digital infrastructure from leaders at Carahsoft's 11th Annual Government Customer Experience & Engagement Seminar.
- Tagged Constituent Engagement, Customer Experience, Federal Government, Government Website Modernization, State and Local Government, Website Modernization
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Rethinking Citizen Services for a Digital Experience
June 16th, 2021
State and Local Governments are moving toward a more inclusive and holistic digital citizen services experience. Learn how building from service success, overcoming the digital divide and rethinking how services are provided can support the movement.
- Tagged Citizen Services, Constituent Engagement, Customer Experience, digital experience, Legacy Modernization, State and Local Government
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Digitally Transforming the Customer Experience
June 9th, 2021
Read the latest insights from government customer experience thought leaders and additional industry research from FCW in Carahsoft's Community Blog.
- Tagged Adobe, Akamai, Constituent Engagement, COVID-19, Customer Experience, digital experience, Digital Transformation, Granicus, IIG, Innovation in Government, Liferay, Open Source, Salesforce, Salesforce ISV, Talkdesk
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Developing a Customer-First Mindset
March 4th, 2021
Read insights from government customer experience thought leaders as they discuss topics like cloud security, fostering employee development and collaborative AI.
- Tagged Constituent Engagement, COVID-19, Customer Experience, FCW, FCW 2021, IIG, Innovation in Government, Salesforce, Salesforce ISV
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Cloud Technology Addresses the Pandemic’s Social Safety Net Challenges
September 1st, 2020
Google Cloud's Denise Winkler talks how cloud technology can help solve the most critical social safety net challenges on the Carahsoft Community Blog.
- Tagged Cloud Computing, Cloud Technology, COVID-19, Google Cloud, Government Cloud, Social Safety, Social Services
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Top 3 Ways to Help People with Access to Government Information and Services
June 16th, 2020
Liferay's Kale Fluharty talks the 3 ways that a DXP can help your agency improve it's digital experience on the Carahsoft Community Blog.
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Designing a Better Digital Experience
June 10th, 2020
Read the latest 2020 insights from industry thought leaders in digital experience for government on Carahsoft's Community Blog.
- Tagged Adobe, Constituent Engagement, COVID-19, Customer Experience, digital experience, FCW, Genesys, Nuance, okta, Salesforce, ServiceNow
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The Importance of Visual Media and Engagement
March 19th, 2020
Carahsoft's Sr. Adobe Product Specialist, Gary Reburn, talks the importance of Visual Media and Engagement for your agency on Carahsoft's Community Blog.
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Elevating Government Services with Cloud
March 4th, 2020
Read the latest 2020 insights from industry thought leaders in customer experience for government on Carahsoft's Community Blog.
- Tagged AI & Machine Learning, Cloud Computing, Constituent Engagement, Customer Experience, Cybersecurity, FCW, Government Services, IIG, Salesforce, Salesforce ISV
