Video is an important part of any modern learning experience. In 2016, 98% of organizations are predicted to use video as a part of their digital learning strategy. But eLearning companies are not the only ones using video to teach – libraries across the country offer video training classes, hubs for patrons to watch educational videos, access the Internet, and more. In Lewiston, Idaho, the case is no different, as visitors to Lewiston’s central library use the computer workstations available to stream large amounts of video daily. In 2014, Lewiston erected a new library that offered the city’s IT team an opportunity for better video streaming for their customers.
The new library needed a modern computing infrastructure to go with the building. In the existing library, computers were giving library patrons unreliable experiences and required excessive amounts of the staff’s time to resolve various issues. To increase visitor satisfaction and lower total cost of ownership of these devices, Lewiston’s IT team set out to evaluate options that would not only satisfy library computing requirements, but could be deployed within IT and on city employee’s desktops. Among their key concerns were budget, performance, and the ability to manage the devices remotely. The city budget made cost efficiency a factor, while acceptable performance for streamed video and user satisfaction for Internet based applications for both library and city employees remained a key priority. Even more, the city’s IT team supports the library as well as 15 other government sites throughout the region, including first responders like police and fire departments. This made ease of management and minimization of on-site technical support critical.
To meet all their needs, the Lewiston team chose virtual desktop infrastructure (VDI) via Teradici PCoIP zero clients and the Teradici PCoIP Hardware Accelerator. Since library patrons want to stream high-definition videos and access other content that can overload traditional VDI server sessions, the team supplemented their Teradici PCoIP Zero Clients with the Teradici PCoIP Hardware Accelerator solution as a means for cost-effectively meeting performance goals. Working in tandem, even with video-intensive activity, performance remains high and latency is minimal on the clients. With their success with the implementation of the Hardware Accelerators in the VDI hosts, the library director plans to expand video services to on-demand video training classes.
In just one week, 40 zero clients and virtual desktops were successfully deployed for the building’s grand opening. It saves the IT team from on-site trips since new endpoints can be managed with the Teradici Management Console. Even more, the zero clients offer Lewiston a long-term solution – they plan to get a 10-year lifespan out of the new desktops. And as the popularity of video continues to grow, the team can feel confident that library patrons will continue to have excellent end-user experiences with PCoIP Hardware Accelerators.
By implementing zero clients in the city’s library network as well as other departments, such as first responder’s offices, the office of the Attorney General, and more, the Lewiston IT department is able to control the workspaces remotely while also going green. Teradici PCoIP Zero Clients are helping the city to go green – they use less power than traditional PCs, are silent, and do not heat up the buildings as much in the summer, reducing air conditioning bills.
As Lewiston continues to move forward with VDI, the IT team continues to discover more business and technical improvements. To read more about how Lewiston implemented VDI and zero clients in their library, download the full case study here. And to find out more about Teradici PCoIP technology, click here.