Kian T. Gould is the CEO and Founder of AOE and has been responsible for the company's strategy, vision and growth since 1999. He is a regular speaker at global conferences, and a well-known expert in global E-Commerce, airport digitalization and agile management. For the past 20 years, he has guided his global teams in assisting dozens of global Fortune 1000 companies with their digital transformation and omnichannel E-Commerce strategies.
AOE & Omenvo’s Kian Gould discusses the importance of digital transformation for airports and how to tackle it to improve customer experiences post-pandemic.