{"id":12320,"date":"2026-07-09T13:34:25","date_gmt":"2026-07-09T18:34:25","guid":{"rendered":"https:\/\/www.carahsoft.com\/wordpress\/?p=12320"},"modified":"2026-07-09T13:34:26","modified_gmt":"2026-07-09T18:34:26","slug":"adobe-the-next-phase-of-government-digital-modernization-blog-2026","status":"publish","type":"post","link":"https:\/\/www.carahsoft.com\/wordpress\/adobe-the-next-phase-of-government-digital-modernization-blog-2026\/","title":{"rendered":"The Next Phase of Government Digital Modernization"},"content":{"rendered":"\n<p>Government agencies are no longer asking whether digital transformation matters and now recognize the opportunity to continue modernizing in ways that improve service delivery and make interactions easier for both their constituents and employees. That shift is also reflected in Federal guidance aimed at improving public-facing digital services. Laws such as the 21st Century Integrated Digital Experience Act pushed agencies to modernize websites, digitize forms, expand e-signatures and improve online customer experience, while policies like Office of Management and Budget (OMB) Memo M-23-22 reinforced this shift by promoting digital-first service design with accessibility built in from the start. Since so many constituents are using digital-first touchpoints, online experiences can easily shape how confident they are in the process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Compliance by Design Is Becoming a Government Priority<\/h2>\n\n\n\n<p>Agencies are increasingly building requirements such as accessibility, compliance and governance directly into their processes, which is driving modernization of the workflows that support public services and internal operations. Artificial intelligence (AI) and automation, if used thoughtfully, can help find accessibility issues before publishing, build and support complex workflows and move documents through approval processes with less manual effort. The operational case for incorporating AI and automation into workflows can already be found across the Federal space. General Services Administration\u2019s (GSA) Eliminate, Optimize, Automate initiative has reported delivering software solutions that have saved an estimated 2.1 million hours and $147 million, showing in the process how modernization and automation drive efficiency and service delivery. However, it\u2019s also important to support strong governance of those processes and the content being created. Frameworks such as the National Institute of Standards and Technology\u2019s (NIST) AI Risk Management Framework and GSA guidance around automation provide a practical path for adopting these capabilities in ways that support trust and accountability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Modern Documents Are Becoming Part of the Service Experience<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.carahsoft.com\/wordpress\/wp-content\/uploads\/2026\/07\/Adobe-DC-x-DX-Webinar-Series-2026-Blog-Post_Embedded-in-Blog.jpg\" alt=\"\" class=\"wp-image-12322\" srcset=\"https:\/\/www.carahsoft.com\/wordpress\/wp-content\/uploads\/2026\/07\/Adobe-DC-x-DX-Webinar-Series-2026-Blog-Post_Embedded-in-Blog.jpg 300w, https:\/\/www.carahsoft.com\/wordpress\/wp-content\/uploads\/2026\/07\/Adobe-DC-x-DX-Webinar-Series-2026-Blog-Post_Embedded-in-Blog-150x150.jpg 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n<p>A clear place to see this progress is in the modernization of documents and forms. While websites are often the first place someone goes to find information, forms are where the interaction becomes more direct and more consequential. The traditional approach for agencies has mostly relied on static PDFs and wet signatures. Modernizing these forms and documents is about more than replacing paper with screens. It\u2019s about creating a more connected process. For example, the VA.gov Design System includes a formal signature pattern for digital forms, underscoring how agencies are treating forms as part of service delivery rather than as static documents. Ultimately, forms that are easy for constituents to complete reduce back-end work for agencies, thereby shortening delays and improving service delivery. That improves the experience for both the constituent trying to complete a task and the employee responsible for processing it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Designing More Connected Digital Experiences<\/h2>\n\n\n\n<p>As agencies continue building on their digital foundations, getting a service online is a strong start, but it is not the finish line. It\u2019s just as important that the information constituents are searching for is clear and easy to find, whether they are using web, mobile or in-person services. Data and user feedback can help agencies understand what is working well and what isn\u2019t, as well as provide a clearer picture of how people actually seek information and complete tasks. Accessibility is an integral part of that effort. Both Section 508 requirements and current Web Content Accessibility Guidelines (WCAG) standards support an approach in which accessibility is considered early rather than after the service is already built.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A Forward-Looking Opportunity for Government IT<\/h2>\n\n\n\n<p>Government modernization continues to move in a positive and practical direction. The digital foundations have already been laid, and now agencies have the opportunity to keep expanding in ways that will support better, more accessible experiences for their constituents. AI, automation and modern document workflows all have a role to play, especially when they are implemented with clear governance tied to measurable improvements in service delivery.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.carahsoft.com\/learn\/event\/78139\" target=\"_blank\" rel=\"noreferrer noopener\" data-track=\"Adobe Digital Modernization Blog 2026 - Bottom CTA\"><strong><em>Check out our on-demand webinar series<\/em><\/strong><\/a><strong><em>\u00a0to<\/em><\/strong> <strong><em>discover how Adobe solutions power\u00a0the essential functions agencies need to modernize effectively, from secure, accessible digital services to responsible AI adoption and data-driven personalization.<\/em><\/strong><\/p>\n\n\n\n<p><em>Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator\u202ffor our vendor partners, including Fivecast, we deliver\u202f<\/em><a href=\"https:\/\/www.carahsoft.com\/solve\" target=\"_blank\" rel=\"noreferrer noopener\" data-track=\"Adobe Digital Modernization Blog 2026 - Carahsoft Solve\"><em>solutions<\/em><\/a><em>\u202ffor Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the\u00a0<\/em><a href=\"https:\/\/www.carahsoft.com\/blog\" target=\"_blank\" rel=\"noreferrer noopener\" data-track=\"Adobe Digital Modernization Blog 2026 - Carahsoft Blog\"><em>Carahsoft Blog<\/em><\/a><em>\u00a0to learn more about the latest trends in Government technology markets and solutions, as well as Carahsoft\u2019s ecosystem of partner thought-leaders.<\/em><\/p>\n<head><meta name=\"url\" property=\"og:url\" content=\"https:\/\/www.carahsoft.com\/blog\/adobe-the-next-phase-of-government-digital-modernization-blog-2026\"><\/head>","protected":false},"excerpt":{"rendered":"<p>Government agencies are no longer asking whether digital transformation matters and now recognize the opportunity to continue modernizing in ways that improve service delivery and make interactions easier for both their constituents and employees. That shift is also reflected in &hellip; <a href=\"https:\/\/www.carahsoft.com\/wordpress\/adobe-the-next-phase-of-government-digital-modernization-blog-2026\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":12321,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[600,157],"tags":[47,605,1432,611],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Next Phase of Government Digital Modernization | Carahsoft<\/title>\n<meta name=\"description\" content=\"Discover how Government agencies are advancing digital-first services through AI, automation, accessible forms, e-signatures and modern workflows.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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