When should you be offering training to your employees?

A. When they join the organization. B. When you implement a new tool or software solution. C. When an employee has been in the office for three or more years and needs a refresher to update them on new processes and solutions. D. When employees are working remotely and have additional room in their schedule.

If you guessed E. All of the above, you’d be right.

Agencies often think of training as something that needs to be prompted by a specific event—such as a new hire or the introduction of a new technology. But organizations that thrive are the ones that see training as a continual process that is integral to their mission and thus build it into their planning and budgeting.  Unfortunately, many organizations and employees view training as something to do later when funds or time become available. The reality is that training is often overlooked or forgotten because of competing priorities. Increasingly, however, a comprehensive training program is essential to an agency’s success for a variety of reasons. Continue reading →